Canada Border Services Agency
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Greening Government Operations Supplementary Table

Green Building Targets

8.1 As of April 1, 2012, and pursuant to the CBSA strategic framework, new construction and build-to-lease projects, and major renovation projects, will achieve an industry-recognized level of high environmental performance.

Performance Measure

RPP

DPR

Target Status

 

Number of completed new construction, build-to-lease and major renovation projects in the given fiscal year, as per the CBSA strategic framework 

2

 

Number of completed new construction, build-to-lease and major renovation projects that have achieved an industry-recognized level of high environmental performance in the given fiscal year, as per the CBSA strategic framework

2

 

Existence of strategic framework

Yes: Updated November 2012

 

Strategies/Comments

  1. Minimum level of environmental performance: LEED NC Silver or Green Globes – 3 Globes.
  2. Threshold: All buildings will be contracted to achieve LEED NC Silver or Green Globes – 3 Globes.
  3. Industry-recognized assessment and verification tool used: LEED or Green Globes.
  4. Certification to be sought: Certification recommended for buildings over 2000m2.

8.2 As of April 1, 2012, and pursuant to the CBSA strategic framework, existing crown buildings over 1000m2 will be assessed for environmental performance using an industry-recognized assessment tool.

Performance Measure

RPP

DPR

Target Status

 

Number of buildings over 1000m2, as per the CBSA strategic framework

 12

 

Percentage of buildings over 1000m2 that have been assessed using an industry-recognized assessment tool, as per the CBSA strategic framework 

2011-2012

 0%

 

2012-2013

10%

 

2013-2014

50%

 

Existence of strategic framework 

Yes: Updated November 2012 

 

Strategies/Comments

  1. Minimum level of assessment: BOMA BESt Level 1.
  2. Threshold: All custodial buildings over 1000m2.
  3. Industry-recognized assessment tool used: BOMA BESt.
  4. Certification to be sought: Yes. 

8.3 As of April 1, 2012, and pursuant to the CBSA strategic framework, new lease or lease renewal projects over 1000m2, where the Crown is the major lessee, will be assessed for environmental performance using an industry-recognized assessment tool.

Performance Measure

RPP

DPR

Target Status

 

Number of completed lease and lease renewal projects over 1000m2 in the given fiscal year, as per the CBSA strategic framework 

N/A

 

Number of completed lease and lease renewal projects over 1000m2 that were assessed using an industry-recognized assessment tool in the given fiscal year, as per the CBSA strategic framework

N/A

 

Existence of strategic framework

N/A 

 

Strategies/Comments

  1. This target is not applicable to the CBSA as all new lease and lease renewal projects are negotiated through Public Works and Government Services Canada (PWGSC) on behalf of the Agency. As the client, the CBSA can request inclusion of this target in its lease requirements.
  2. The PWGSC will be renewing 10 leases over 1000m2 in 2013-2014 on behalf of the CBSA.

8.4 As of April 1, 2012, and pursuant to the CBSA strategic framework, fit-up and refit projects will achieve an industry-recognized level of high environmental performance.

Performance Measure

RPP

DPR

Target Status

 

Number of completed fit-up and refit projects in the given fiscal year, as per the CBSA strategic framework

2

 

Number of completed fit-up and refit projects that have achieved an industry-recognized level of high environmental performance in the given fiscal year, as per the CBSA strategic framework

1

 

Existence of strategic framework

Yes: Updated November 2012 

 

Strategies/Comments

  1. Minimum level of environmental performance: Green Globes Fit-Up 3 Globes.
  2. Threshold: Fit-up projects over 1000m2 and/or $1 million.
  3. Applicable building types: Office buildings.
  4. Industry-recognized verification tool used: Green Globes.
  5. Certification Required: No.
  6. Exemptions: Spaces provided to the CBSA under Section 6 of the Customs Act.

Greenhouse Gas Emissions Target

8.5 The federal government will take action now to reduce levels of greenhouse gas emissions (GHG) from its operations to match the national target of 17% below 2005 by 2020.

Performance Measure

RPP

DPR

Target Status

 

The CBSA GHG reduction target: Percentage of absolute reduction in GHG emissions by fiscal year 2020-2021, relative to fiscal year 2005-2006

 11%

 

The CBSA GHG emissions in fiscal year 2005-2006, in kilotonnes of CO2 equivalent

 12.1

 

The CBSA GHG emissions in the given fiscal year, in kilotonnes of CO2 equivalent

2011-2012

11.9

 

2012-2013

11.8

 

2013-2014

11.7

 

2014-2015

 

 

2015-2016

 

 

2016-2017

 

 

2017-2018

 

 

2018-2019

 

 

2019-2020

 

 

2020-2021

10.7 

 

Percent change in the CBSA GHG emissions from fiscal year 2005-2006 to the end of the given fiscal year

2011-2012

-1.1%

 

2012-2013

-2.2%

 

2013-2014

-3.3%

 

2014-2015

 

 

2015-2016

 

 

2016-2017

 

 

2017-2018

 

 

2018-2019

 

 

2019-2020

 

 

2020-2021

-11% 

 

Existence of an implementation plan to reduce GHG emissions

Yes: Completed March 2012

 

Strategies/Comments

  1. Scope: Targeted emissions sources include the CBSA facilities and fleet.
  2. Emissions sources excluded from GHG inventory: No exclusions.
  3. Change to the CBSA GHG reduction target: There have been no changes to the reduction target since it was established in RPP 2011-2012.
  4. Base year adjustments: Base year has been recalculated due to the acquisition of the Rigaud Learning Centre from PWGSC (+1130 t CO2e) and the re-classification of Fortune, NFLD to a Section 6 site (-4 t CO2e).
  5. Anticipated increase of emissions: Emissions are expected to increase this fiscal year due to the construction of new facilities with larger footprints and the transfer of five ports of entry in the Atlantic Region (+999 CO2e). 
  6. GHG management strategy: The CBSA continues to maintain a GHG inventory and management strategy for custodial facilities and the Agency’s fleet. This inventory provides insight into the Agency’s energy consumption and cost trends and identifies where cost saving and GHG reduction measures should be implemented.  
  7. Key components of GHG reduction plan:
    • Energy audits and retrofit implementation in selected facilities;
    • Utilize Natural Resource Canada’s, Federal Building Initiative at the Rigaud Learning Centre. 
    • Implement a lighting standard for new construction and major renovation projects;
    • Completion of a fleet utilization review;
    • Increase the purchase of hybrid, electric and ultra-compact vehicles;
    • Address plug-load energy consumption through employee awareness and the purchase of energy-efficient equipment.
  8. Additional Information:
    • Overall GHG intensity of the CBSA facilities (in CO2e/m2) decreased by 7.5% from 2005-2006 through 2011-2012.

Surplus Electronic and Electrical Equipment Target

8.6 By March 31, 2014, the CBSA will reuse or recycle all surplus electronic and electrical equipment (EEE) in an environmentally-sound and secure manner.

Performance Measure

RPP

DPR

Target Status

 

Existence of implementation plan for the disposal of all CBSA-generated EEE

Yes: Completed March 2012 

 

Total number of CBSA locations with EEE implementation plan fully implemented, expressed as a percentage of all locations, by the end of the given fiscal year

2011-2012

100%*
(applies to CBSA-owned equipment) 

 

2012-2013

100%*
(applies to CBSA-owned equipment)  

 

2013-2014

100%*
(applies to CBSA-owned equipment)   

 

Strategies/Comments

  1. Scope: Electronic and electric waste is defined as all surplus electronic and electrical assets/materiel that have reached the end of its useful life. This includes all information technology, laboratory, security, telecommunication, audio-visual and office equipment as well as all other equipment powered by electricity.
  2. Definition and number of locations:
    • For the purposes of measurement, “CBSA locations” are all facilities with network connectivity. This represents 319 locations, including ports of entry, inland enforcement offices, headquarters and regional offices.
    • *Electronic equipment located within headquarters accounts for approximately 33 percent of all electronic equipment used within the CBSA. Regionally located electronic equipment is owned and managed by the Canada Revenue Agency on behalf of the Agency.
    • For the purposes of this target, “fully implemented” is defined by the presence of the CBSA Policy on Disposal of Surplus Materiel Assets, including electronic and electric waste, which is accessible to all employees. 
  3. Security considerations: Information, Science and Technology Branch is arranging for sanitization of the information technology asset.
  4. Process to track EEE:
    • In headquarters, the Information Technology Asset Inventory tracks disposal records of headquarters electronic waste. 
    • Each regional/district materiel manager maintains disposal records, and responds to reporting requests from headquarters.
  5. Streams used for reusing or recycling: The CBSA ensures that all surplus materiel assets are disposed in accordance with the Federal Electronic Waste Strategy and Treasury Board Secretariat Directive on Disposal of Surplus Materiel and makes use of the following mechanisms:
    • Computers for Schools;
    • Crown Assets Distribution Centres;
    • Donation or transfer to other qualifying organizations;
    • Provincial Extended Producer Responsibility Programs;
    • Other waste programs (e.g. Departmental Individual Standing Offer).

Printing Unit Reduction Target

8.7 By March 31, 2013, the CBSA will achieve an 8:1 average ratio of office employees to printing units. The CBSA will apply the target where building occupancy levels, security considerations, and space configuration allow.

Performance Measures

RPP

DPR

Target Status

 

Ratio of CBSA office employees to printing units in fiscal year 2010-2011, where building occupancy levels, security considerations and space configuration allow

3:1

 

Ratio of CBSA office employees to printing units at the end of the given fiscal year, where building occupancy levels, security considerations and space configuration allow

2011-2012

3.5:1

 

2012-2013

8:1

 

2013-2014

8:1

 

Strategies/Comments

  1. Definition: “Printing units” include all stand-alone and network printers (LAN printers), multifunctional devices, faxes, scanners and photocopiers.
  2. Scope: To reduce the reporting and simplify tracking of this target, the CBSA has scoped all buildings, space configurations and employees. While some buildings may have a smaller ratio due to building occupancy or security considerations, the CBSA will meet this target for all employees.
  3. Performance measurement:
    • The number of printers is determined by the Printing Unit Inventory;
    • The number of office employees is available in the Human Resource Staffing Reports;
    • All the office employees (i.e. headquarters and regions) are subjected to the target.
  4. Reporting requirements: Information Technology Asset Inventory will track the average ratio of office employees to printing units.   
  5. Stakeholder roles and responsibilities:
    • Senior management ensures sustainable development guidelines are communicated and endorsed within the CBSA.
    • Information Technology Shared Services Management Division is leading the Device Rationalization Initiative;
      • Development of awareness material will outline efficiencies and opportunities to ensure that the target ratio is met and sustained, while enabling employees to have the appropriate tools for the job.
    • Managers ensure requests for new devices are accompanied with business rationale/justification, and ensure disposable items (such as paper and print cartridges) are recycled. 
    • Information technology procurement officers ensure devices are purchased with environmentally-friendly considerations.
    • Information technology support ensures that devices are configured to take advantage of environmentally-friendly settings, and ensures end-of-life equipment is disposed of in a secure and environmentally-friendly manner.
  6. Plan for engagement:
    • Strategic Review of all information technology devices indicated an opportunity to reduce the number of devices in use within the CSBA. This reduction has begun in 2011–2012 and will be accomplished through a reduction in ever-greening (end-use renewal) of aging equipment. It is anticipated that the Agency will be able to reduce the number of printers within the organization by 3,100.
    • The Device Rationalization Initiative is targeting stand-alone and network printers as well as laptops in Phase I and faxes, scanners and photocopiers in Phase II.
    • Multifunctional devices are being considered as an option for printer, photocopier, scanner and fax replacement.
    • Approaches to greening information technology will be factored into asset management practices with an aim to reduce the overall environmental footprint.

Paper Consumption Target

8.8 By March 31, 2014, the CBSA will reduce internal paper consumption per office employee by 20%. The CBSA will establish a baseline between 2005-2006 and 2011-2012, and applicable scope.

Performance Measure

RPP

DPR

Target Status

 

Number of sheets of paper purchased or consumed per office employee in the baseline year selected, as per the CBSA scope

 7639 Shts/OE in 2008-2009

 

Cumulative reduction (or increase) in paper consumption, expressed as a percentage, relative to the baseline year 2008-2009 

2011-2012

-10%
6875 Shts/OE

 

2012-2013

-15%
6493
Shts/OE

 

2013-2014

-20%
6111
Shts/EO

 

Strategies/Comments

  1. Scope: All the CBSA employees are included.
  2. Method used for determining paper consumption: Usage data based on PWGSC National Standing Offer.
  3. Method used for determining number of office employees: The CBSA Demographic Reports from 2008-2013.
  4. Number of employees subject to the target: 14 841 employees.
  5. Reporting requirements: The CBSA collects PWGSC National Standing Offer information quarterly. 
  6. Roles and responsibilities: The Infrastructure and Environmental Operations Directorate & Asset Management and Acquisition Directorate are target leads.
  7. Plans for engagement:
    • Implement a paper consumption directive, program and action plan;
      • All procurement personnel and acquisition cardholders will be required to purchase paper through the PWGSC National Standing Offer.
    • Develop a communication plan to educate all employees about the economic, social and environmental impacts of paper consumption.
    • Prepare an annual paper consumption report to ensure continuous improvement.

Green Meetings Target

8.9 By March 31, 2012, the CBSA will adopt a guide for greening meetings.

Performance Measure

RPP

DPR

Target Status

 

Presence of a green meeting guide

 Yes: Adopted March 2012

 

Strategies/Comments

  1. Scope: The green meeting guide is applicable to all meetings held within the CBSA premises.
  2. Evidence of adoption: The download rate of the green meeting guide from the Agency’s sustainable development intranet site and/or a post-implementation survey will be used as evidence.
  3. Reporting requirement to track the use of the guide: A new internal audit tool will be developed and implemented or tracking will be integrated into the Agency’s existing audit processes. The audit will be conducted on a yearly basis.
  4. Roles and responsibilities:
    • Environmental Operations Division will be responsible for reviewing the green meeting guide every three years to evaluate and update as required.
    • All CBSA employees are responsible for carrying out activities consistent with the green meeting guide.
  5. Key components of the guide:
    • Composed of environmental best practices and tools;
    • Raises awareness of green meetings and sustainable practices in the workplace, reducing the environmental footprint of Agency-hosted meetings, in particular, large meetings and events. 
  6. Communication of the guide: The guide is easily accessible on the Agency’s sustainable development intranet site and will be communicated during selected national green events.

Green Procurement Targets

8.10 As of April 1, 2011, the CBSA will establish at least three SMART green procurement targets to reduce environmental impacts.

By March 31, 2014, 90 percent of vehicles purchased annually will be right-sized for operational needs and will be the most fuel-efficient vehicles in their class in the Government Motor Vehicle Ordering Guide and/or will be alternative fuel vehicles.

Performance Measure

RPP

DPR

Target Status

 

Percentage of vehicle purchases that meet the target relative to total dollar value of all vehicle purchases in the given year

85%
in 2013–2014

 

Progress against measure in the given fiscal year

+5%

 

Strategies/Comments

  1. The target meets the SMART principle as described below:
    • Specific: The target is specific to the fleet and clearly identifies precise procurement objective.
    • Measurable: The CBSA Vehicle Matrix and Automotive Resources International management tool will guide right-sizing purchases of vehicles.
    • Achievable: The National Fleet Manager will develop and implement the CBSA Fleet Management Framework to ensure the completion of this target.
    • Relevant: By right-sizing the fleet, fuel consumption and greenhouse gas emissions will be reduced, offering significant environmental benefits.
    • Time-bound: A firm date is established for target completion.

By March 31, 2014, five percent of the CBSA vehicles will be hybrid or ultra-compact.

Performance Measure

RPP

DPR

Target Status

 

Percentage of vehicles bought in the given fiscal year relative to the total number of all hybrids or ultra-compacts that the CBSA has in its vehicle inventory

 5% 
in 2013–2014

 

Progress against measure in the given fiscal year

+1 %

 

Strategies/Comments

  1. The target meets the SMART principle as described below:
    • Specific: The target identifies a clear and quantifiable fleet objective.
    • Measurable: An accurate fleet inventory that tracks the required information will be used to measure target performance.
    • Achievable: Resources and responsibilities for target completion have been identified. The National Fleet Manager, in collaboration with Regional Fleet Managers, will determine operational needs and feasibility of purchasing hybrid and/or ultra-compact vehicles.
    • Relevant: By purchasing hybrid and/or ultra-compact vehicles, fuel consumption and greenhouse gas emissions will be reduced, offering significant environmental benefits.
    • Time-bound: A firm date is established for target completion.
  2. Key actions to meet target:
    • Priority for vehicle replacement will be in place for clients requesting hybrid or ultra-compact vehicles.
    • In 2013-2014, the CBSA will purchase 20 hybrid/ultra-compact vehicles.

By March 31, 2013, 90 percent of solicitation documentation, including requests for proposal, evaluation criteria and contracts, will incorporate environmental clauses.

Performance Measure

RPP

DPR

Target Status

 

Percentage of solicitation documents that incorporated environmental clauses relative to the total number of solicitation documents

90%
in 2013–2014

 

Progress against measure in the given fiscal year

+10%
Based competitive solicitation issued by CBSA

 

Strategies/Comments

  1. The target meets the SMART principle as described below:
    • Specific: The target precisely defines the type and percentage of solicitation documents that will include environmental clauses.
    • Measurable: Information available from contracting system and various procurement templates will serve to measure performance.
    • Achievable: The National Contracting and Procurement Manager will integrate environmental clauses in appropriate solicitation documents.
    • Relevant: The CBSA contracts a significant amount of goods and services. By including environmental clauses in solicitation documents, the CBSA can ensure the goods and services it contracts are made and/or delivered in an environmentally-friendly manner.
    • Time-bound: A firm date is established for target completion.

8.11 As of April 1, 2011, the CBSA will establish SMART targets for training, employee performance evaluations, and management processes and controls, as they pertain to procurement decision making.

Training for Select Employees

By March 31, 2014, 90 percent of procurement personnel and acquisition cardholders will have successfully completed a recognized training course on green procurement offered by the Canada School of Public Service, or other federal government organization.

Performance Measure

RPP

DPR

Target Status

 

Percentage of procurement personnel and new acquisition cardholders who have successfully completed training relative to the total number of procurement personnel and acquisitions cardholders

99.2% 
in 2013–2014

 

Progress against measure in the given fiscal year

+16.7%

 

Strategies/Comments

  1. The target meets the SMART principle as described below:
    • Specific: The target clearly states who will be required to complete green procurement training, and what types of courses are acceptable.
    • Measurable: Information from the Canada School of Public Service will measure the successful completion rate of the green procurement course. The CBSA Central Feedback Management System will measure the successful completion of the CBSA online acquisition card training.
    • Achievable: Both training courses are available online at no cost.
    • Relevant: The CBSA procurement personnel and acquisition cardholders will be better able to integrate environmental considerations into the goods and services that they procure.
    • Time-bound: A firm date is established for target completion.

Employee performance evaluations for managers and functional heads of procurement and materiel management

By March 31, 2013, all procurement and materiel management functional specialists, associated managers and functional heads will have environmental clauses incorporated into their performance evaluations.

Performance Measure

RPP

DPR

Target Status

 

Percentage of performance evaluations of targeted procurement personnel that have environmental clauses relative to the total of procurement personnel

80%
in 2013–2014

 

Progress against measure in the given fiscal year

0%

 

Strategies/Comments

  1. The target meets the SMART principle as described below:
    • Specific: The target precisely identifies the positions that should have environmental clauses incorporated into performance evaluations.
    • Measurable: The CBSA Contracting and Assets Division will track the percentage of performance evaluations with environmental clauses.
    • Achievable: A responsible authority has been identified to ensure that clauses are included in performance evaluations.
    • Relevant: By incorporating environmental clauses into targeted employee performance evaluations, clear accountability will enhance green purchasing.
    • Time-bound: A firm date is established for target completion.

Management processes and controls

By March 31, 2013, the CBSA Fleet Management Framework will be developed and implemented.

Performance Measure

RPP

DPR

Target Status

 

Existence of the CBSA Fleet Management Framework

Yes:
Implemented
by April 2013

 

Strategies/Comments

  1. The target meets the SMART principle as described below:
    • Specific: The target clearly identifies an output related to a specialized area of procurement.
    • Measurable: Measurement is based on the completion of the target.
    • Achievable: Resources and responsibilities for target completion have been identified. The National Fleet Manager, in collaboration with other stakeholders, will develop and implement appropriate policy, standards and guidelines to complete the framework.
    • Relevant: The CBSA has a significant vehicle fleet. Having a fleet management framework that combines traditional fleet practices with green procurement principles will ensure that the CBSA fleet is procured and managed in a manner that contributes to a sustainable Canada.
    • Time-bound: A firm date is established for target completion.