Programs and services

This page has links to a few of our programs and services of interest to everyone. Explore our Web site to find more programs and services for specific audiences, such as Individuals, Businesses, Charities, Child and family benefit recipients, Tax professionals, and more.

Topics for Programs and services

  • Access to information and privacy
    Requesting information under the Access to Information Act and the Privacy Act.
  • Complaints and disputes
    Information about your right to a formal review if you do not agree with an assessment, determination or decision; filing a complaint if you are not satisfied with the service you received from us; and the taxpayer relief provisions.
  • Compliance
    Our investigative programs dealing with suspected cases of tax evasion, fraud, and other tax offences.
  • Service Standards
    The level of service that you can expect from the Canada Revenue Agency.
  • Taxpayer Bill of Rights
    Our commitment to taxpayer rights.
  • Taxpayer relief provisions
    Information about the discretion that is available to cancel or waive penalties or interest; accept certain late, amended, or revoked elections; and refund or reduce the amount payable beyond the normal three-year period.
  • Voluntary Disclosures Program
    Correct inaccurate or incomplete information without penalty or prosecution.