Channel Service Attributes For SC Office (Percent Rating 4 or 5)

It was easy to get to the Service Canada office

• Total = 91 percent
• EI = 92 percent
• CPP = 90 percent
• CPP-D = 80 percent
• OAS = 88 percent*
• GIS = 92 percent
• SIN = 92 percent

Staff were helpful

• Total = 91 percent
• EI = 91 percent
• CPP = 90 percent
• CPP-D = 84 percent
• OAS = 81 percent*
• GIS = 93 percent
• SIN = 93 percent

Your questions were answered completely

• Total = 90 percent
• EI = 84 percent
• CPP = 91 percent
• CPP-D = 79 percent
• OAS = 81 percent*
• GIS = 90 percent
• SIN = 93 percent

Your overall experience with the service you received at a government office

• Total = 89 percent
• EI = 80 percent
• CPP = 89 percent
• CPP-D = 75 percent
• OAS = 81 percent*
• GIS = 90 percent
• SIN = 95 percent

This was a reasonable distance to travel to access service

• Total = 88 percent
• EI = 90 percent
• CPP = 90 percent
• CPP-D = 75 percent
• OAS = 94 percent*
• GIS = 90 percent
• SIN = 86 percent

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