Correspondence modernization : call driver and print media reduction : final report
Report - HTML
Report - PDF
Summary
Appendix/Annexe 1 - PDF
Appendix/Annexe 2 - PDF
Appendix/Annexe 3 - PDF
Appendix A / Annexe A - Individual taxpayers
Appendix B / Annexe B - Small/medium business
Appendix C / Annexe C - Authorized representatives