Satisfaction with Mobile Internet Service - text version

Satisfaction with Mobile Internet Service

This figure is titled “Satisfaction with Mobile Internet Service.” It shows three horizontal stacked bar graphs. Each graph show the breakdown of the answers to the question, “How satisfied are you with the level of Internet service on your cell phone, excluding WiFi service?”

The first stacked bar graph deals with respondents’ satisfaction in relation to the “Reliability” of their mobile Internet for both the representative and open surveys. The 1,100 respondents in the representative survey who have mobile Internet answered as follows:

The 22,262 respondents in the open survey who have mobile Internet answered as follows:

The second stacked bar graph deals with respondents’ satisfaction in relation to the “Speed” of their mobile Internet for both the representative and open surveys. The 1,100 respondents in the representative survey who have mobile Internet answered as follows:

The 22,262 respondents in the open survey who have mobile Internet answered as follows:

The third stacked bar graph deals with respondents’ satisfaction in relation to the “Price” of their mobile Internet for both the representative and open surveys. The 1,100 respondents in the representative survey who have mobile Internet answered as follows:

The 22,262 respondents in the open survey who have mobile Internet answered as follows:

Source: CRTC Broadband Survey, 2016

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