Awareness of Right to Complain to CCTS - text version

This horizontal stacked bar graph is titled “Awareness of Right to Complain to CCTS.” It shows the levels of awareness that people have to make a complaint to CCTS. The 925 respondents in the 2016 survey answered as follows:

• Top 2 Box, 50%
• Fully aware, 17%
• Vaguely aware, 33%
• Not at all aware, 48%
• Don’t know/Refused, 1%

The 1005 respondents in the 2015 survey answered as follows:

• Top 2 Box, 56%
• Fully aware, 20%
• Vaguely aware, 36%
• Not at all aware, 42%
• Don’t know/Refused, 1%