Bar chart for question 21: Events Causing the Consideration to Switch Service Providers — text version
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Every time I got a bill that was higher than usual: 24%
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Every time my service did not work as expected: 24%
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Every time I got a bill: 8%
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There was a different reason every time I considered switching: 31%
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It was the end of my contract: 6%
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Other: 8%
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