Bar chart for question 29: Ease/Difficulty to Find Information About Service Providers — text version

Segment	Very Easy	Fairly easy	Fairly difficult	Very difficult
Total	23%	58%	15%	4%
Considerer	16%	61%	19%	5%
New Subscriber	35%	51%	11%	3%
Switcher	28%	59%	10%	2%
Intender	17%	65%	14%	5%