Detailed Findings - Survey of Election Officers for the 44th Federal General Election

4. Satisfaction with Election Materials

This section presents results related to poll workers' satisfaction with the election materials provided to them.

Widespread and strong satisfaction with election materials

Of the poll staff surveyed, more than 9 in 10 (95%) reported being satisfied with the election materials that were provided to them, including 63% who were very satisfied. Very few (5%) were not very or not at all satisfied with the election materials. Overall satisfaction levels are consistent with previous results: 92% were satisfied in 2019, 89% in 2015 and 90% in 2011. Additionally, the proportion of poll workers very satisfied with these materials has remained unchanged from the previous election but still demonstrates a significant increase from 52% in 2015 compared to 61% in 2019 and 63% in 2021.

Figure 41: Satisfaction with Election Materials Provided

Q14. Overall, how satisfied were you with the election materials that were provided to you?
(Base: n=4,042; all poll staff; DK/NR: <0.5%)

Figure 41: Satisfaction with Election Materials Provided

Text version of "Figure 41: Satisfaction with Election Materials Provided"

This vertical bar chart shows respondents' levels of satisfaction with the election materials that were provided to them. The breakdown is as follows:

Poll workers in Atlantic Canada (70%) were more likely than poll workers in British Columbia (62%), Ontario (64%), and Quebec (60%) to be very satisfied with the election materials. Information officers (69%) were most likely to be very satisfied with these materials than poll workers in all other positions (results range from 57% to 63%). Poll workers who worked at seniors' residences or long-term care facilities (71%) were more likely than poll workers who worked in other polling locations (63%) to be very satisfied with the election materials.

Poll workers between the ages of 16 and 24 (70%) were more likely to be very satisfied with the election materials than some older workers (61% of 25- to 34-year-olds, 62% of 55- to 64-year-olds, and 64% of 65- to 74-year-olds).

Majority found the various forms easy to complete

Nine in 10 (90%, up from 87% in 2019 and 85% in 2015) poll workers found the various forms provided easy to complete, including 47% who found them very easy to complete.

Figure 42: Difficulty Completing the Various Forms Provided

Q17. How easy or difficult was it to complete the various forms that you were provided? Was it…
(Base: n=4,042; all poll staff; DK/NR: <0.5%)

Figure 42: Difficulty Completing the Various Forms Provided

Text version of "Figure 42: Difficulty Completing the Various Forms Provided"

This vertical bar chart shows the ease with which respondents completed the various forms that were provided. The breakdown is as follows:

Poll workers in Atlantic Canada (52%), followed by Ontario (50%) and British Columbia (50%), were significantly more likely than poll workers in Saskatchewan (40%) and Quebec (41%) to say the forms were very easy to complete. Poll workers in Alberta (47%) were also more likely than their counterparts in Quebec (41%) to view the forms as very easy to complete.

The likelihood of saying the various forms were very easy to complete was generally higher among younger staff: 58% of 25- to 34-year-olds and 54% of 16- to 24-year-olds, compared to 47% of 35- to 54-year-olds, 48% of 55- to 64-year-olds and 44% of 65- to 74-year-olds.

Four in 10 found election instructions too complex

Poll workers were asked to what extent they agreed or disagreed that election instructions are too complex to understand quickly and easily. In response, approximately 4 in 10 (38%) agreed that this was a problem, including 1 in 10 (11%) who strongly agreed. The majority (60%) disagreed.

Figure 43: Complexity of Election Instructions

Q54a. Thinking about your experience during the 2021 federal election, do you strongly agree, somewhat agree, somewhat disagree, or strongly disagree with the following …?
(Base: n=4,042; all respondents; DK/NR: 2%)

Figure 43: Complexity of Election Instructions

Text version of "Figure 43: Complexity of Election Instructions"

This vertical bar chart shows respondents' levels of agreement with the statement "Election instructions are too complex to understand quickly and easily". The breakdown is as follows:

The following were more likely to agree that election instructions are too complex to understand quickly and easily: