Detailed Findings - Survey of Election Officers for the 44th Federal General Election
5. Voter Identification Requirements
This section reports poll staff feedback on the voter identification requirements.
Virtually everyone felt the identification of electors at their polling location went well
Ninety-seven percent (97%) of poll staff said the identification of electors at their polling location went somewhat well (24%) or very well (73%). The results are similar to 2019 (when 99% said it went at least somewhat well), although a slightly smaller proportion of poll workers said the identification process went very well in 2021 (73% compared to 79% in 2019). However, this proportion is still higher than in 2015, when only 68% said it went very well.
The likelihood of saying the identification of electors went very well at their polling location was higher among the following groups:
Poll workers in Atlantic Canada (78%), compared to those in Alberta (72%), Saskatchewan (68%), Ontario (73%), and Quebec (71%).
Central poll supervisors (76%) and deputy returning officers (74%), compared to registration officers (69%).
Those aged 65 to 74 (77%) and aged 75 and older (84%), compared to poll workers under the age of 64 (range from 67% to 73%).
Those who worked in a First Nations community (78%) or at a standard polling location (73%) compared to officers who worked at a polling station in a seniors' residence or long-term care facility (66%).
One-quarter noticed electors having difficulties proving their address or identity
Information officers, registration officers, and deputy returning officers (n=3,302) were asked if they noticed electors having difficulties proving their address or identity. One-quarter (26%) noticed electors having difficulties proving their address or identity.
Information officers, registration officers, and deputy returning officers in Alberta (32%) and Atlantic Canada (31%) were more likely than those in Manitoba (21%) and Quebec (18%) to have noticed electors having difficulties proving their address or identity. Registration officers, followed by information officers, were more likely to have noticed electors having difficulties proving their address (37% and 31%, respectively) compared with deputy returning officers (18%). There were no significant differences by type of polling station.
Most say the voter information card facilitated the identification of electors
Most poll staff (96%) agreed that the voter information card facilitated the identification of electors, including three-quarters (76%) who strongly agreed that this was the case.
Poll staff who worked in First Nations communities (78%) and other polling places (76%) were more likely to strongly agree that the voter information card facilitated the identification of electors, compared to those who worked at seniors' residences or long-term care facilities (62%).
Nearly all poll staff never witnessed an elector's identity being challenged by a candidate or their representatives
Eighty-five percent (85%) of poll staff never witnessed an elector's identity being challenged by a candidate or their representatives, and another 10% said they witnessed this rarely. This is a slight decrease from the 2019 election, when 92% said they never while 6% said they rarely witnessed a challenge to an elector's identity. Although the difference is small, it should be noted that due to the COVID-19 pandemic, poll workers in 2021 were instructed to allow electors wearing a face covering such as a mask to register and vote without having to remove the covering or go through additional procedures. This may be one reason why a slightly higher proportion of poll staff might have rarely witnessed challenges to an elector's identity as opposed to never witnessing them.
The following groups were more likely to say they had never witnessed an elector's identity being challenged by a candidate or a candidate's representative:
Poll workers in Quebec (88%) compared to those in Ontario (82%).
Central poll supervisors (91%), deputy returning officers (89%), and registration officers (84%), compared to information officers (77%).
Poll staff 65 to 74 years of age (90%), aged 75 and older (89%), and 55 to 64 years of age (86%), compared to staff 16 to 24 (77%).
Poll staff who worked at mobile polls (91%), compared with those at advance (85%) and election day polls (85%).