Frequently Asked Questions

Have a question? We invite you to read the corporate FAQs below or to visit any of our subject specific FAQs.

Still can't find what your looking for? Try our A-Z index, Search, or Contact Us directly.

General - Frequently Asked Questions

Taxes / GST / Pension / Benefits

• Where do I find information about income tax, GST credits, child tax credits or other tax related information?
• How do I figure out what my public service pension will be?

Jobs / Employment / Careers

• How can I apply for a job with Public Works and Government Services Canada?
• Where can I find electronic job offers?
• How does a student find work within the government?

Publications

• Where can I obtain Government of Canada electronic publications?

Government Copyright

• How do I apply for Crown Copyright clearance?
• Can I reproduce materials available within the PWGSC web site?
• Can I make a copy of a photo from a publication which was published by Public Works and Government Services Canada?

Publiservice / Government Intranet

• How can I access the Publiservice site?

More Frequently Asked Questions by Subject

Here you will find a list of our specific FAQ pages organized by subject:

Payments and Pension

Payments

• Receiver General

Pension and Benefits for Federal Public Servants

• Canadian Forces Pension Office
• Your Public Service Pension and Benefits Portal

Security

• Contract Security Program
• Controlled Goods Program
• Organization Security Screening / Clearance
• Personal Security Screening

Buying and Selling

For Canadians

• Crown Assets Distribution
• Publications

For Business

• Government Electronic Tendering Service (GETS)
• Office of the Procurement Ombudsman
• Professional Services Online

For Government

• Standing Offer Index

Property and Buildings

• Property Management, Alternative Forms of Delivery
• Payments in Lieu of Taxes

Translation, Terminology and Interpretation

• Translation Bureau

Taxes / GST / Pension / Benefits

Where do I find information about income tax, GST credits, child tax credits or other tax related information?

For information on income tax, GST credits, child tax credits or other tax related information, please visit the Canada Revenue Agency (CRA) Web site.

How do I figure out what my public service pension will be?

For information on pay, pension or benefits, please visit

• Pay and Pension Services; or
• Your Public Service Pension and Benefits portal

Jobs / Employment / Careers

How can I apply for a job with Public Works and Government Services Canada?

To apply for a job with PWGSC, you must go through the Public Service Commission of Canada (PSC). The PSC is the agency responsible for most of the recruitment from outside the federal public service.

Where can I find electronic job offers?

The main electronic source for Government of Canada job offers is the Public Service Commission Job Bank.

How does a student find work within the government?

Students looking for employment may wish to visit:

• the Federal Student Work Experience (FSWEP);
• Co-operative Education and Internship program (COOP); and
• Research Affiliate Program (RAP).

Publications

Where can I obtain printed Government of Canada electronic publications?

The Publishing and Depository Services Directorate (PDSD) maintains a centralized collection of Government of Canada bibliographic information and electronic publications. Please visit Government of Canada Publications website.

Government Copyright

How do I apply for Crown Copyright clearance?

Departments and agencies are responsible for all matters related to Crown copyright and licensing of their publications. If you need copyright clearance for Government of Canada information, please contact the department or agency that created the information.

Please consult the Departments and agencies page to locate and obtain contact points.

Can I reproduce materials available within the PWGSC web site?

Please consult the PWGSC Terms and Conditions information related to Ownership and Usage of Content. Please consult the Departments and agencies page to locate and obtain contact points for all other departments.

Can I make a copy of a photo from a publication which was published by Public Works and Government Services Canada?

Please Contact us to obtain the permission to copy photos from PWGSC publications. Please consult the Departments and agencies page to locate and obtain contact points for all other departments.

Publiservice / Government Intranet

How can I access the Publiservice site?

• Managed by Service Canada, Publiservice provides on-line information sources and essential work tools to Government of Canada employees. Publiservice is only accessible to employees from within government departments.
• Managed by PWGSC, the PWGSC Government Portal (PWGSC@Publiservice) provides on-line information sources and essential work tools to all Government of Canada employees wishing to do business with PWGSC. PWGSC@Publiservice is only accessible to employees from within government departments.