Life Events
- New to the
Public Service - Taking Leave
- Disability
- Becoming
a Parent - Terminating
Employment - Work Force
Adjustment
- Getting Married or Reaching Common-law Status
- Divorce
or Separation - When Death
Occurs - Preparing for
Retirement - Changing Your Employment
- Changing your Personal Information
Information: Life Events Disclaimer
The Life events section on the Public Service Pay Centre website has been developed to provide you with general pay information and to help guide you through various pay processes. Please note that the information provided is not exhaustive and must be read in conjunction with your particular collective agreement or terms and conditions of employment. Should the content conflict with the relevant authorities, the authorities will take precedence.
New to the Public Service
When joining the Public Service, you will be hired on either a full-time or part-time basis as one of the following employment types:
- Indeterminate (Permanent)
- Term more than 6 months
- Term more than 3 months and less than 6 months
- Term less than 3 months
- Seasonal Worker
- Casual (less than 120 days)
- Student
- As and When Required
- Ministers Exempt Staff
- Governor In Council Appointees
You may want to know...
How will I know what Terms and Conditions of Employment I am subject to?
Your letter of offer that you signed on commencement of employment will contain information about your Collective Agreement or Terms and Conditions of Employment that you are subject to.
The following are some of the most common references:
- Collective Agreements
- Policy on Terms and Conditions of Employment
- Directive on Terms and Conditions of Employment
- Terms and Conditions that are specific to certain groups i.e. EX, Terms and Conditions of Employment for Full-Time Governor in Council Appointees, Excluded and Unrepresented, Students
How will the Pay Centre be notified that I have commenced employment?
As part of the staffing process, your departmental Human Resources section will forward various pieces of information about your employment to the Public Service Pay Centre.
When will I receive my first pay?
Newly appointed employees are to receive their first pay within 20 working days of commencing employment. This information is based on the Service Standards established by the Pay Centre.
Can I opt to receive a paper cheque instead of receiving direct deposit payments?
Direct deposit is mandatory for all persons newly appointed from outside the Public Service on an indeterminate basis or for a specified period where the term is greater than, or is extended beyond, six months.
Effective January 2012 all employees are eligible for direct deposi.t
How do I make sure that I receive my first pay without delay?
In order to ensure that you receive your first pay without delay, please complete the following mandatory forms and send a copy by either fax or mail to the Pay Centre. Please keep the original documents for your records.
- Pay Action Request (PAR) Form;
- TDI form;
- Provincial Tax Form;
- PWGSC-TPSGC 8437 - Direct Deposit Enrolment Request - (available on Government of Canada network only);
- Oath Of Allegiance - (available on Government of Canada network only)
If I have not received regular pay within my first 20 working days, can I be issued an Emergency Salary Advance (ESA)?
If you are paid on a current basis, an emergency salary advance can be issued to you if a regular salary cheque has not been issued within 20 working days of commencing employment.
If you are paid in arrears, an emergency salary advance can be issued if a regular salary cheque has not been issued within 20 working days of commencing employment.
If I am issued an Emergency Salary Advance, how is it repaid?
If an emergency salary advance is issued to you, action will be taken by the Pay Centre to have the monies recovered from your next available pay cheque.
How will I be informed of benefits, allowances and insurances that I may be eligible for?
On receipt of the following:
- Pay Action Request (PAR) Form;
- TDI form;
- Provincial Tax Form; and
- PWGSC-TPSGC 8437 - Direct Deposit Enrolment Request - (available on Government of Canada network only)
The Pay Centre will take action to start your basic pay, as well as any associated allowances and benefits. If your type of employment is such that you are either eligible or required to participate in the Public Service Pension Plan or various other Insurance Plans, the Pay Centre will provide you with information and direction with respect to your benefits within a few days of receiving the forms initiating your pay. To ensure you are able to make informed decisions regarding your benefits, you will also be provided with information with respect to any voluntary benefits you may be eligible for.
If you are eligible to participate in the Public Service Pension Plan, the Pay Centre will notify the Pension Centre. Once notified, the Pension Centre will provide you with information about your participation in the plan and pension-related documentation that you may require for participation.
Taking Leave
This section is intended to provide you with information about some of the common leave types requested by employees throughout their career in the Public Service. Collective Agreements, various Terms and Conditions of Employment and the Directive on Leave and Special Working Arrangements (links below) provide the full details and provisions of the leave entitlement, as well as many other types of leave not included in this document.
Please select the type of leave:
- Vacation Leave
- Sick Leave
- Designated Paid/Statutory Holidays
- Compensatory Leave
- Other Leave or Time Off With Pay
- Pre-Retirement Transition Leave
- Leave with Income Averaging (LIA)
- Leave without pay because of illness or injury
- Leave due to Illness/Injury at Work
- Maternity/Parental Leave
- Care of Family
- Relocation of Spouse
Vacation Leave
The following information is designed to help you understand your options and responsibilities with respect to taking time off for vacation and should be read in conjunction with the Relevant Authorities such as your Collective Agreement and/or the various Terms and Conditions of Employment specific to your classification group.
You may want to know...
What are the authorities that provide for my vacation leave entitlements?
The Relevant Authorities such as your Collective Agreement and/or the various Terms and Conditions of Employment specific to your classification group provide for the accumulation of vacation leave, the conditions under which vacation leave can be approved, the amount that can be cashed out and/or the amount that can be carried forward to the following vacation year.
What is a vacation year?
A vacation year is from April 1st to March 31st of the following calendar year.
How is my vacation leave calculated?
Collective agreements provide the conditions under which vacation leave is granted. Vacation leave is calculated based on your years of service in the Public Service. You will earn vacation leave for each month in which you receive 75 hours or 10 days pay. Refer to the Relevant Authorities such as your Collective Agreement and/or the various Terms and Conditions of Employment specific to your classification group..
Is the approval of vacation leave discretionary?
You are expected to take your vacation leave in the year that it is earned, however approval of your vacation leave is discretionary. Your manager may approve the leave after considering the effects of your absence on the operational requirements of the organization.
How is my vacation leave recorded?
The Pay Centre does not have access to your departmental leave system. Therefore, it is your responsibility for requesting and receiving authorization for any absences from the office through your departmental leave system.
In the event your department does not have a departmental leave system, your authorized leave request form will be forwarded to the Pay Centre for recording your leave usage.
Will I be expected to take all of my vacation leave during the vacation year and what will happen to any unused vacation leave balance at the end of the vacation year?
You are expected to use your vacation leave in the year in which it is earned. There are circumstances, however, where this may not be possible. The Relevant Authorities such as your Collective Agreement and/or the various Terms and Conditions of Employment specific to your classification group provide provisions for the carry-over and automatic pay-out of excessive vacation leave credits.
How will the Pay Centre be notified that I have a balance of vacation leave to be paid?
After verification by your manager, the Human Resource section of your department will provide the required information to the Pay Centre for payment under cover of a Pay Action Request (PAR) Form.
If I have excessive vacation leave that must be paid to me, when can I expect to receive payment?
The Pay Centre will request payment within 10 days of receipt of the required information. Refer to the Pay Centre Service Standards.
Under what circumstances can my vacation leave be changed?
Your vacation leave can be changed when you are:
- Granted bereavement leave;
- Granted leave with pay because of the illness in your immediate family; or,
- Granted sick leave on production of a medical certificate.
Your vacation period can be extended with the approval of your manager or can be reinstated in your vacation leave balance for use at a later date. Refer to the Relevant Authorities such as your Collective Agreement and/or the various Terms and Conditions of Employment specific to your classification group.
Can I request payment of any unused vacation leave during the vacation year?
Most collective agreements provide for the payment of vacation leave, to certain allowable limits, during the vacation year. Your request may be approved at the discretion of your manager. Refer to your Collective Agreement or Terms and Conditions of Employment for details on the rate of pay that will be used for this type of payment. Your request should be forwarded to the Pay Centre under cover of a Pay Action Request (PAR) Form.
What will happen if I have taken my vacation leave and then leave the Public Service prior to completing the vacation year?
If you leave the Public Service during the vacation year for any reason other than for incapacity, death or lay-off, the Pay Centre will recover an amount equivalent to any unearned leave for the vacation leave earned for each month that you receive pay for 75 hours or 10 days. Refer to the Relevant Authorities such as your Collective Agreement and/or the various Terms and Conditions of Employment specific to your classification group for additional information.
Will I be paid for my earned vacation leave if I leave the Public Service?
Any outstanding earned vacation leave to your credit at the time of departure from the Public Service will be paid to you, or in the event of your death, to your estate.
What are my options if I leave the Public Service for employment with a Separate Agency?
Your Collective Agreement or Terms and Conditions of Employment may provide an option to have your credits transferred if the Separate Agency is in agreement to accept the credits. Refer to the Relevant Authorities such as your Collective Agreement and/or the various Terms and Conditions of Employment specific to your classification group for additional information.
Sick Leave
The following information is designed to help you understand your options and responsibilities during a period of sick leave with pay and should be read in conjunction with the Relevant Authorities such as your Collective Agreement and/or the various Terms and Conditions of Employment specific to your classification group.
You may want to know...
What is Sick Leave?
Sick leave is a form of insurance and is intended to protect your income when/if you are incapable of performing your duties due to non-occupational illness or injury.
Is the approval of sick leave discretionary?
You will be granted sick leave with pay when you are unable to perform your duties because of illness or injury, provided your manager is satisfied of your condition and you have the necessary sick leave credits. The advancement of sick leave credits is discretionary.
How do I earn Sick Leave?
A full time employee earns sick leave at the rate of 9.375 hours each month for which you receive 75 hours pay. Sick leave is prorated for part-time employees. Refer to the Relevant Authorities such as your Collective Agreement and/or the various Terms and Conditions of Employment specific to your classification group for additional information.
How is my sick leave recorded?
The Pay Centre does not have access to your departmental leave system. Therefore, it is your responsibility for requesting and receiving authorization for any absences from the office through your departmental leave system.
In the event your department does not have a departmental leave system, your authorized leave request form will be forwarded to the Pay Centre for recording your leave usage.
If I have accumulated sick leave and subsequently leave the Public Service, will I be paid the balance of sick leave?
Earned, but unused, sick leave credits are not paid out upon leaving the Public Service.
If I was laid-off and am reappointed in the Public Service within 2 years of the date of lay-off, am I entitled to the previously earned sick leave?
Sick leave that you had earned in the Public Service prior to your lay-off will be restored if you are reappointed within 2 years of the lay-off date. Refer to the Relevant Authorities such as your Collective Agreement and/or the various Terms and Conditions of Employment specific to your classification group for additional information.
If my term employment ended as a result of the end of my specified period employment, and I have been reappointed within 1 year of the end of the specified period employment, am I entitled to the previous earned sick leave?
Sick leave credits that you had previously earned during a specified period of employment will be restored if you are appointed in the Public Service within the year. Refer to the Relevant Authorities such as your Collective Agreement and/or the various Terms and Conditions of Employment specific to your classification group for additional information.
I have been on sick leave with pay and am about to run out of credits, what will happen?
Depending on your circumstances, you may request that sick leave credits be advanced to you to cover the period of your absence. This type of leave is covered in your Collective Agreement or Terms and Conditions of Employment. However, you should be aware that you can request a leave of absence due to your illness or injury. Refer to Appendix B of the Directive on Leave and Special Working Arrangements for additional information.
My illness is such that I will be away from the office for an extended period of time, what is the process that I should follow?
The complexities involved with the administration of sick leave benefits, which include Employment Insurance, Disability/Long Term Disability Insurance, CPP/QPP, etc, require that you work closely with your Manager, departmental Human Resource section and the Pay Centre to ensure that leave records are accurate and up-to-date, that you receive information of your options and benefits and that forms are properly filled out and disseminated to the appropriate organization in a timely manner.
I have been on sick leave with pay and am about to run out of credits, what will happen?
Depending on your circumstances, you may request that sick leave credits be advanced to you to cover the period of your absence. This type of leave is covered in your Collective Agreement or Terms and Conditions of Employment. However, you should be aware that you can request a leave of absence due to your illness or injury. Refer to Appendix B of the Directive on Leave and Special Working Arrangements for additional information.
Designated Paid/Statutory Holidays
The following information is designed to help you understand your options and responsibilities with respect to designated paid holidays/statutory holidays and should be read in conjunction with the Relevant Authorities such as your Collective Agreement and/or the various Terms and Conditions of Employment specific to your classification group.
You may want to know...
What days are designated paid holidays?
Designated paid holidays are:
- New Years Day
- Good Friday
- Easter Monday
- Victoria Day
- Canada Day
- Labour Day
- Thanksgiving
- Remembrance Day
- Christmas Day
- Boxing Day
- Provincial or Civic Holiday in the area where you are employed
If I am on leave without pay the day before and the day following a designated holiday, am I paid for the holiday?
If you are absent from work on leave without pay for the full day immediate before and after a designated holiday, you will not be entitled to be paid for the holiday. Refer to the Relevant Authorities such as your Collective Agreement and/or the various Terms and Conditions of Employment specific to your classification group for additional information.
If a designated holiday falls on my day of rest, what happens?
When a designated holiday falls on your day of rest, the holiday is moved to your first scheduled working day following the day of rest.
How will I be paid for a designated holiday if I am a part-time employee?
A part-time employee is not paid for designated holidays, but is instead paid a premium. Refer to the Relevant Authorities such as your Collective Agreement and/or the various Terms and Conditions of Employment specific to your classification group for additional information.
If I work a compressed work week, do I have to make up time or submit vacation leave for the difference in hours between the designated holiday and my compressed day?
You will be required to make up the difference in time or submit a vacation leave request for the additional time difference between the designated holiday hours and the compressed hours.
Compensatory Leave
The following information is designed to help you understand your options and responsibilities with respect to compensatory time off and should be read in conjunction with the Relevant Authorities such as your Collective Agreement and/or the various Terms and Conditions of Employment specific to your classification group.
You may want to know...
My Collective Agreement allows me to bank my overtime worked and take it at a later date as compensatory time off. If I have not taken the time off by a specific date, will it be paid out to me?
Collective agreements provide a specific date for the cash-out of any outstanding balance of compensatory leave not used.
How is my compensatory leave recorded?
The Pay Centre does not have access to your departmental leave system. Therefore, it is your responsibility for requesting and receiving authorization for any absences from the office through your departmental leave system.
In the event your department does not have a departmental leave system, your authorized leave request form will be forwarded to the Pay Centre for recording your leave usage.
How will the Pay Centre be notified that I have a balance of compensatory leave to be paid?
After verification by your manager, your departmental Human Resource section will provide the Pay Centre with the required information for payment under cover of a Pay Action Request (PAR) Form.
Other Leave or Time Off With Pay
The following information is designed to help you understand your options and responsibilities with respect to requesting other leave or time off with pay and should be read in conjunction with the Relevant Authorities such as your Collective Agreement and/or the various Terms and Conditions of Employment specific to your classification group.
You may want to know…
What other types of leave or time off with pay are contained in the Directive on Leave and Special Working Arrangements?
Some other types of leave or time off with pay contained in the Directive on Leave and Special Working Arrangements include:
- Time off for voting
- Time off due to adverse climatic or environmental conditions
- Time off for personal medical and dental appointments
- Religious observance
- Recreational, personal and other special reasons
- Participation in international sporting events
- Serve in the Canadian Forces Reserve
What other types of leave or time off with pay are contained in collective agreements?
Some other types of leave or time off with pay contained in collective agreements include:
- Family-Related Responsibilities
- Court Attendance Leave
- Personnel Selection Leave
- Personal Leave with Pay
- Bereavement Leave
- Volunteer Leave
- Career Development Leave
- Examination Leave
- Leave With or Without Pay for Other Reasons
Pre-Retirement Transition Leave
The following information is designed to help you understand your options and responsibilities during a Pre-Retirement Transition Leave (PRTL) special working arrangement and should be read in conjunction with the Directive on Leave and Special Working Arrangements.
You may want to know…
What is pre-retirement transition leave (PRTL)?
Pre-retirement transition leave is a special working arrangement where if you are within two years of retirement, you may request to have your workweek reduced by up to 40% per cent or up to two out of the five working days. You may wish to visit the Government of Canada Pension Centre site to find additional information on Preparing for Retirement or Appendix C of the Directive on Leave and Special Working Arrangements. Employees may take pre-retirement transition leave for up to two years, but must agree to resign at the end of the leave period.
What will happen with my pay and other benefits if I proceed on pre-retirement transition leave?
Your pay will be adjusted to reflect the shorter workweek, however, pension and benefits coverage and the corresponding premiums and contributions would continue at the pre-arrangement levels. Refer to Appendix C of the Directive on Leave and Special Working Arrangements for additional information.
If I reduce my work week, will I become a part-time employee?
Your employment status, either full-time or part-time, will remain unchanged during the working arrangement and you remain covered by your Collective Agreement and/or Terms and Conditions of Employment. Refer to Appendix C of the Directive on Leave and Special Working Arrangements for additional information.
Are there other criteria that I must meet in order to apply for pre-retirement transition leave?
Appendix C of the Directive on Leave and Special Working Arrangements provides the conditions that must be met before your request can be approved.
I have read Appendix C of the Directive on Leave and Special Working Arrangements and still have some questions, to whom do I speak?
You should contact the Pay Centre for clarification on any questions you may still have.
What process should I follow to apply for the pre-retirement transition leave?
Once you have read Appendix C of the Directive on Leave and Special Working Arrangements you should submit an Application for Pre-retirement Transition Leave - (available on Government of Canada network only) to your manager for approval. In order to allow sufficient time for your pay to accurately reflect the special working arrangement, your application should be submitted to your manager as early on in the process as possible.
How is my pre-retirement transition leave recorded?
The Pay Centre does not have access to your departmental leave system. Therefore, it is your responsibility for requesting and receiving authorization for any absences from the office through your departmental leave system.
Can my request for pre-retirement transition leave be denied?
Before approving the request, your manager will need to assess the operational impacts before allowing the two year working arrangement. Refer to Appendix C of the Directive on Leave and Special Working Arrangements for additional information.
How will the Pay Centre be notified that I am proceeding on pre-retirement transition leave?
Your manager will provide the approved pre-retirement transition leave application, TBS 325-9 to the Pay Centre under cover of a Pay Action Request (PAR) Form.
How will I know that the Pay Centre has received notification that I am proceeding on pre-retirement transition leave?
On receipt of notification that you are proceeding on a pre-retirement transition leave special working arrangement, the Pay Centre will forward you a letter outlining the effects of the special working arrangement on your employment. Action will be taken to adjust your pay at this time, or if the notification is received in advance, a Bring Forward will be prepared to process the action at the appropriate time.
Leave with Income Averaging
The following information is designed to help you understand your options and responsibilities during a leave with income averaging (LIA) special work arrangement and should be read in conjunction with the Directive on Leave and Special Working Arrangements.
You may want to know…
What is leave with income averaging (LIA)?
Leave with income averaging is a special working arrangement where you can request to take leave without pay for a period of between a minimum of 5 weeks and a maximum of 3 months and have your salary reduced over a specified 12-month period.
What will happen with my pay and other benefits if I proceed on leave with income averaging?
Your pay will be reduced and averaged out over a 12-month period to reflect the reduced time at work; however, pension and benefits coverage and the corresponding premiums and contributions would continue at the pre-arrangement levels. Refer to Appendix D of the Directive on Leave and Special Working Arrangements for additional information.
What happens to my employment status during this special working arrangement?
Your employment status, either full-time or part-time, will remain unchanged during the working arrangement and you remain covered by your Collective Agreement and/or Terms and Conditions of Employment. Refer to Appendix D of the Directive on Leave and Special Working Arrangements for additional information.
Does the leave without pay portion of the leave with income averaging special working arrangement need to be taken at one time?
The leave without pay portion of the working arrangement may be taken in two periods within the 12-month period. Each period must be at least 5 weeks and the sum of the two periods must not exceed 3 months. Refer to Appendix D of the Directive on Leave and Special Working Arrangements for additional information.
Are there other criteria that I must meet in order to apply for leave with income averaging?
Appendix D of the Directive on Leave and Special Working Arrangements provides the conditions that must be met before your request can be approved.
I have read Appendix D of the Directive on Leave and Special Working Arrangements and still have some questions, to whom do I speak?
You should contact the Pay Centre for clarification on any questions you still have.
What process should I follow to apply for leave with income averaging?
Once you have read Appendix D of the Directive on Leave and Special Working Arrangements you should submit an Application for Leave with Income Averaging TBS 325-10 - (available on Government of Canada network only) for your manager’s approval. In order to allow sufficient time for your pay to accurately reflect the special working arrangement, your application should be submitted to your manager as early in the process as possible.
How is my leave with income averaging recorded?
The Pay Centre does not have access to your departmental leave system. Therefore, it is your responsibility for requesting and receiving authorization for any absences from the office through your departmental leave system.
In the event your department does not have a departmental leave system, your authorized leave request form will be forwarded to the Pay Centre for recording your leave usage.
Can my request for leave with income averaging be denied?
Your manager will need to take a thorough assessment of the feasibility of allowing the work arrangement on the operation before approving the request. Refer to Appendix D of the Directive on Leave and Special Working Arrangements for additional information.
How will the Pay Centre be notified that my manager has approved a leave with income averaging special working arrangement?
Your manager will provide the approved Application for leave with Income Averaging TBS 325-10 - (available on Government of Canada network only) to the Pay Centre under cover of a Pay Action Request (PAR) Form.
How will I know that the Pay Centre has received notification that I am proceeding on leave with income averaging?
On receipt of notification that you are proceeding on a leave with income averaging special working arrangement, the Pay Centre will forward you a letter outlining the effects of the special working arrangement on your employment. Action will be taken to adjust your pay at this time, or if the notification is received in advance, a Bring Forward will be prepared to process the action at the appropriate time.
Leave without pay because of illness or injury
The following information is designed to help you understand your options and responsibilities during a period of leave without pay because of illness or injury and should be read in conjunction with the Directive on Leave and Special Working Arrangements.
You may want to know…
My illness is such that I will be away from the office for an extended period of time, what is the process that I should follow?
The complexities involved with the administration of sick leave benefits, which include Employment Insurance, Disability/Long Term Disability Insurance, CPP/QPP, etc, require that you work closely with your Manager, departmental Human Resource section and the Pay Centre to ensure that leave records are accurate and up-to-date, that you receive information of your options and benefits and that forms are properly filled out and disseminated to the appropriate organization in a timely manner.
I have been on sick leave with pay and am about to run out of credits. What will happen?
Depending on your circumstances, you may request that sick leave credits be advanced to you to cover the period of your absence. This type of leave is covered in your Collective Agreement or Terms and Conditions of Employment. However, you should be aware that you can request a leave of absence due to your illness or injury. Refer to Appendix B of the Directive on Leave and Special Working Arrangements for additional information.
How is my sick leave without pay recorded?
The Pay Centre does not have access to your departmental leave system. Therefore, it is your responsibility for requesting and receiving authorization for any absences from the office through your departmental leave system.
In the event your department does not have a departmental leave system, your authorized leave request form will be forwarded to the Pay Centre for recording your leave usage.
How will the Pay Centre be notified that I will be proceeding on leave without pay because of illness or injury?
Once your leave is approved, your manager will notify your departmental Human Resources section, who will in turn provide the necessary information to the Pay Centre under cover of a Pay Action Request (PAR) Form. The Pay Centre will take the appropriate action to temporarily stop your salary and provide you with detailed information about the effects of your leave without pay on your pay and any related benefits or insurances.
Am I eligible to apply for benefits under DI or LTD plans?
An employee who is indeterminate, part time working more than 1/3 of the scheduled work week, Term of more than 6 months or a term who has completed 6 months of continuous employment, you are eligible to apply for benefits. An employee subject to collective bargaining will apply to Sun Life Assurance. An employee who is excluded or unrepresented will apply to Industrial Alliance.
How do I apply for disability benefits from Sun Life/Industrial Alliance?
You should advise your manager and contact the pay centre. Request the application forms required to apply for benefits from the appropriate insurer. A letter explaining the application process will be prepared and sent to you with the application forms.
What are the effects of leave without pay on my benefits?
The Pay Centre will inform you of the following:
- the effect of your leave without pay on Employment Insurance;
- the effect of your leave without pay on Disability/Long Term Disability Insurance;
- the effect of your leave without pay on your Canada Pension Plan (CPP)/ Quebec Pension Plan (QPP);
- the administration of your sick leave benefits;
- options you have with respect to insurances; and,
- assistance with the process for the accurate completion and distribution of forms.
Can my request for leave without pay for illness or injury be denied?
Your manager will make decisions based on the medical evidence provided by your physician. When your physician provides a medical certificate indicating there is a strong possibility you will be able to return to duty within a reasonable period of time, your manager will consider granting you leave without pay for illness or injury.
On the other hand, if it is evident that you will not be able to return to duty within the foreseeable future, your manager will consider granting you leave without pay for a period sufficient to enable you to make the necessary adjustments and preparation for separation from the Public Service on grounds of disability.
Refer to Appendix B of the Directive on Leave and Special Working Arrangements for additional information.
How long can I remain on leave without pay for illness?
Your manager will regularly re-examine your situation to ensure that continuation of leave without pay is warranted by current medical evidence. Such leave without pay situations are to be resolved within two years of the leave commencement date, although each case must be evaluated on the basis of its particular circumstances.
Refer to Appendix B of the Directive on Leave and Special Working Arrangements for additional information.
Can my request for leave without pay for illness or injury be denied?
Your manager will make decisions based on the medical evidence provided by your physician. When your physician provides a medical certificate indicating there is a strong possibility you will be able to return to duty within a reasonable period of time, your manager will consider granting you leave without pay for illness or injury.
On the other hand, if it is evident that you will not be able to return to duty within the foreseeable future, your manager will consider granting you leave without pay for a period sufficient to enable you to make the necessary adjustments and preparation for separation from the Public Service on grounds of disability.
Refer to Appendix B of the Directive on Leave and Special Working Arrangements for additional information.
Refer to Appendix B of the Directive on Leave and Special Working Arrangements for additional information.
My physician has certified that my illness is continuing and I am unable to return to work for a period of time, how should I proceed?
You should immediately notify your manager if your physician has certified that your illness is continuing and you are unable to return to work. Your manager will then review the situation to determine if authority to continue your leave without pay will be granted and will advise you accordingly. Your manager will have the departmental leave system updated if additional leave is granted and will notify your departmental Human Resource section and the Pay Centre of your continued absence.
How should I proceed if my physician has certified that I am able to return to work; however I am:
- no longer able to carry out the duties of the position I left;
- on a rehabilitation program or a reintegration back into the workforce; or,
- not on a full time basis?
You should immediately notify your manager of the situation. Your manager will review the situation to determine if your needs can be accommodated in his/her organization and consult with your departmental Human Resource section. Your departmental Human Resource section will, when applicable, coordinate the return to work with your manager and the caseworker assigned to your case if you are receiving benefits through Disability or Long Term Disability (DI/LTD). Your manager will inform the Pay Centre of your return to work and of the return-to-work or rehabilitation schedule, if it differs from your pre-illness schedule. Your manager will inform your departmental Human Resource section, who in turn will advise the Pay Centre when you are no longer on a rehabilitation schedule.
How will the Pay Centre be notified that I will not be returning to work?
Your manager will have the departmental leave system updated with any additional approved leave and will provide notification of your separation from the Public Service to your departmental Human Resource section, who will subsequently provide the necessary information to the Pay Centre under cover of a Pay Action Request (PAR) Form. The Pay Centre will, in turn, provide you with the information relative to your situation and separation from the Public Service.
Will my position be protected while I am on leave without pay due to illness or injury?
On occasion, there may be situations where your position could be filled on a permanent basis while you are on leave without pay. Your manager will be in contact with you should this be expected to occur. Generally this may occur if your period of leave exceeds one year.
Leave due to Illness/Injury at Work
The following information is designed to help you understand what will happen in the event of your death while employed in the Public Service.
You may want to know…
My illness is such that I will be away from the office for an extended period of time, what is the process that I should follow?
The complexities involved with the administration of sick leave benefits, which include Employment Insurance, Disability/Long Term Disability Insurance, CPP/QPP, etc, require that you work closely with your Manager, departmental Human Resource section and the Pay Centre to ensure that leave records are accurate and up-to-date, that you receive information of your options and benefits and that forms are properly filled out and disseminated to the appropriate organization in a timely manner.
I have been on sick leave with pay and am about to run out of credits. What will happen?
Depending on your circumstances, you may request that sick leave credits be advanced to you to cover the period of your absence. This type of leave is covered in your Collective Agreement or Terms and Conditions of Employment. However, you should be aware that you can request a leave of absence due to your illness or injury. Refer to Appendix B of the Directive on Leave and Special Working Arrangements for additional information.
How is my sick leave without pay recorded?
The Pay Centre does not have access to your departmental leave system. Therefore, it is your responsibility for requesting and receiving authorization for any absences from the office through your departmental leave system.
In the event your department does not have a departmental leave system, your authorized leave request form will be forwarded to the Pay Centre for recording your leave usage.
How will the Pay Centre be notified that I will be proceeding on leave without pay because of illness or injury?
Once your leave is approved, your manager will notify your departmental Human Resources section, who will in turn provide the necessary information to the Pay Centre under cover of a Pay Action Request (PAR) Form. The Pay Centre will take the appropriate action to temporarily stop your salary and provide you with detailed information about the effects of your leave without pay on your pay and any related benefits or insurances.
Am I eligible to apply for benefits under DI or LTD plans?
An employee who is indeterminate, part time working more than 1/3 of the scheduled work week, Term of more than 6 months or a term who has completed 6 months of continuous employment, you are eligible to apply for benefits. An employee subject to collective bargaining will apply to Sun Life Assurance. An employee who is excluded or unrepresented will apply to Industrial Alliance.
How do I apply for disability benefits from Sun Life/Industrial Alliance?
You should advise your manager and contact the pay centre. Request the application forms required to apply for benefits from the appropriate insurer. A letter explaining the application process will be prepared and sent to you with the application forms.
What are the effects of leave without pay on my benefits?
The Pay Centre will inform you of the following:
- the effect of your leave without pay on Employment Insurance;
- the effect of your leave without pay on Disability/Long Term Disability Insurance;
- the effect of your leave without pay on your Canada Pension Plan (CPP)/ Quebec Pension Plan (QPP);
- the administration of your sick leave benefits;
- options you have with respect to insurances; and,
- assistance with the process for the accurate completion and distribution of forms.
Can my request for leave without pay for illness or injury be denied?
Your manager will make decisions based on the medical evidence provided by your physician. When your physician provides a medical certificate indicating there is a strong possibility you will be able to return to duty within a reasonable period of time, your manager will consider granting you leave without pay for illness or injury.
On the other hand, if it is evident that you will not be able to return to duty within the foreseeable future, your manager will consider granting you leave without pay for a period sufficient to enable you to make the necessary adjustments and preparation for separation from the Public Service on grounds of disability.
Refer to Appendix B of the Directive on Leave and Special Working Arrangements for additional information.
How long can I remain on leave without pay for illness?
Your manager will regularly re-examine your situation to ensure that continuation of leave without pay is warranted by current medical evidence. Such leave without pay situations are to be resolved within two years of the leave commencement date, although each case must be evaluated on the basis of its particular circumstances.
Refer to Appendix B of the Directive on Leave and Special Working Arrangements for additional information.
Can my request for leave without pay for illness or injury be denied?
Your manager will make decisions based on the medical evidence provided by your physician. When your physician provides a medical certificate indicating there is a strong possibility you will be able to return to duty within a reasonable period of time, your manager will consider granting you leave without pay for illness or injury.
On the other hand, if it is evident that you will not be able to return to duty within the foreseeable future, your manager will consider granting you leave without pay for a period sufficient to enable you to make the necessary adjustments and preparation for separation from the Public Service on grounds of disability.
Refer to Appendix B of the Directive on Leave and Special Working Arrangements for additional information.
Refer to Appendix B of the Directive on Leave and Special Working Arrangements for additional information.
My physician has certified that my illness is continuing and I am unable to return to work for a period of time, how should I proceed?
You should immediately notify your manager if your physician has certified that your illness is continuing and you are unable to return to work. Your manager will then review the situation to determine if authority to continue your leave without pay will be granted and will advise you accordingly. Your manager will have the departmental leave system updated if additional leave is granted and will notify your departmental Human Resource section and the Pay Centre of your continued absence.
How should I proceed if my physician has certified that I am able to return to work; however I am:
- no longer able to carry out the duties of the position I left;
- on a rehabilitation program or a reintegration back into the workforce; or,
- not on a full time basis?
You should immediately notify your manager of the situation. Your manager will review the situation to determine if your needs can be accommodated in his/her organization and consult with your departmental Human Resource section. Your departmental Human Resource section will, when applicable, coordinate the return to work with your manager and the caseworker assigned to your case if you are receiving benefits through Disability or Long Term Disability (DI/LTD). Your manager will inform the Pay Centre of your return to work and of the return-to-work or rehabilitation schedule, if it differs from your pre-illness schedule. Your manager will inform your departmental Human Resource section, who in turn will advise the Pay Centre when you are no longer on a rehabilitation schedule.
How will the Pay Centre be notified that I will not be returning to work?
Your manager will have the departmental leave system updated with any additional approved leave and will provide notification of your separation from the Public Service to your departmental Human Resource section, who will subsequently provide the necessary information to the Pay Centre under cover of a Pay Action Request (PAR) Form. The Pay Centre will, in turn, provide you with the information relative to your situation and separation from the Public Service.
Will my position be protected while I am on leave without pay due to illness or injury?
On occasion, there may be situations where your position could be filled on a permanent basis while you are on leave without pay. Your manager will be in contact with you should this be expected to occur. Generally this may occur if your period of leave exceeds one year.
Maternity/Parental Leave
Maternity leave is an unpaid leave for eligible employees in respect to pregnancy, childbirth, post-childbirth recuperation, adoption and childcare.
Parental leave without pay is leave for a male or female employee for the purpose of caring for their new-born or adopted child.
The following information is designed to help you understand your options and responsibilities during a period of maternity/parental leave and should be read in conjunction with the Relevant Authorities such as your Collective Agreement and/or the various Terms and Conditions of Employment specific to your classification group.
You may want to know…
Throughout my pregnancy I will have several appointments to see my physician. Will this time off be charged against my sick leave?
Generally, you will be entitled up to (3.75) hours of time off with pay to attend routine medical appointments related to your pregnancy. Where there will be a series of continuing appointments related to a particular condition of the pregnancy, the time off should be charged to sick leave.
When should I notify my manager of the date that I will proceed on maternity and/or parental leave?
You should notify your manager as far in advance as possible, with notification at least 4 weeks prior to the date you plan to commence your maternity/parental leave without pay.
Is the approval of maternity/parental leave discretionary?
Approval of maternity/parental leave without pay is not discretionary. This leave shall be granted upon your request.
How is my maternity/parental leave recorded?
The Pay Centre does not have access to your departmental leave system. Therefore, it is your responsibility for requesting and receiving authorization for any absences from the office through your departmental leave system.
In the event your department does not have a departmental leave system, your authorized leave request form will be forwarded to the Pay Centre for recording your leave usage.
Can I use my sick leave, annual leave or compensatory leave beyond the expected date of my termination of pregnancy?
Most Collective Agreements and Terms and Conditions of Employment provide for the use of sick, annual or compensatory leave beyond the date of termination of pregnancy.
How will the Pay Centre be notified that I will be proceeding on maternity/parental leave without pay?
Once your leave is approved your manager will notify HR who will in turn update the departmental HR system and provide the necessary information to the Pay Centre under cover of a Pay Action Request (PAR) Form.
What is the maximum period that I can be on maternity/parental leave?
The Relevant Authorities such as your Collective Agreement and/or the various Terms and Conditions of Employment specific to your classification group provide that maternity/parental leave without pay can commence before, on or after the termination of pregnancy and must end not later than 18 weeks following the termination of pregnancy. Parental leave taken following your maternity leave cannot go beyond 52 weeks following the date of birth of your new-born child.
Parental leave which does not follow maternity leave may be taken as a single period of up to 37 consecutive weeks of leave without pay in a 52 week period following the date of birth of your new-born child or the day on which the child comes into your care.
Extensions are allowed in cases where your new-born child is hospitalized. Please refer to the Relevant Authorities such as your Collective Agreement and/or the various Terms and Conditions of Employment specific to your classification group for specific details.
Are there criteria that I must meet in order to be eligible for the maternity/parental allowance?
The criteria that you must meet in order to be eligible for the Maternity/Parental allowance are:
- You must have six (6) months of continuous employment before the commencement of your maternity leave without pay;
- You must provide proof that you have applied for and are in receipt of maternity/parental benefits under the Employment Insurance or the Québec Parental Insurance Plan;
- You must sign an agreement stating that you will return to work on the expiry of your maternity/parental leave without pay and will work for a period equal to the period you will be in receipt of the maternity/parental allowance.
Additional eligibility criteria can be found at the Employment Insurance site. Visit the Benefit Types page if you will be claiming benefits under the Quebec Parental Insurance Plan.
Am I eligible for the maternity/parental allowance if I am disabled and in receipt of disability insurance/long-term disability benefits?
Most Collective Agreements and Terms and Conditions of Employment contain special provisions for the payment of maternity/parental allowance to totally disabled employees.
I am a specified period employee and my term is scheduled to end prior to the time I am required to fulfill my return–to-work agreement. What factors should I consider?
As an employee hired for a specified period, you should ensure that your remaining period of employment will permit you to fulfill your return-to-work agreement. However, if your period of employment will end prior to the time you need to fulfill your return–to-work agreement, you may want to consider waiting until you are certain your employment will be extended to make a retroactive application for payment of this allowance. Otherwise, all or part of this allowance will have to be recovered, as your return-to-work agreement will not be fulfilled.
If I do not fulfill my return-to-work agreement either partially or in full, what will happen?
Should you fail to return to work, or should you return to work but fail to work for the total period specified in your agreement, you will be required to repay the allowance or portion of the allowance. Refer to the Relevant Authorities such as your Collective Agreement and/or the various Terms and Conditions of Employment specific to your classification group for details of the calculations.
What does the maternity/parental allowance consist of?
In general, maternity allowance payments consist of the following:
- Ninety-three percent (93%) of your weekly rate of pay for each week of the waiting period under the Supplemental Unemployment Benefit Plan minus any earnings made during this period;
- For each week that you are eligible for maternity/parental benefit under the Employment Insurance (EI) or the Québec Parental Insurance plan (QPIP), you will receive the difference between ninety-three percent (93%) of your weekly rate and the maternity/parental benefit minus any earnings made during this period.
Additional eligibility criteria can be found at the Employment Insurance site. Visit the Benefit Types page if you will be claiming benefits under the Quebec Parental Insurance Plan.
If I have been acting for a period of more than 4 months, will my allowance be paid at the acting rate?
The maternity/parental allowance will be paid at your acting rate if you have been acting for a period in excess of 4 months and are acting on the day immediately preceding the maternity/parental leave.
If I am entitled to a pay increment or salary revision during my maternity/parental leave, will my maternity/parental allowance be recalculated based on the new rate?
Your maternity/parental allowance will be adjusted to reflect changes to your salary as a result of a pay increment and/or a salary revision.
Will the Pay Centre provide me with information about the effects that maternity/parental leave without pay will have on my pay, insurances and benefits?
The Pay Centre will provide you with a letter outlining the effects that your maternity/parental leave will have on your pay, insurances and benefits. You will also be provided with:
- a return to work agreement to be completed, signed and returned to the Pay Centre;
- an option for advance payment of the estimated amount to be signed and returned to the Pay Centre should you wish an advance of the maternity/parental allowance while awaiting approval from Employment Insurance (EI) or the Québec Parental Insurance plan (QPIP); and,
- if you are a resident of Québec, an Employee Statement required for Québec Parental Insurance Benefits to be completed signed and returned to the Pay Centre.
Will I be issued a Record of Employment (ROE) in order to claim benefits from Employment Insurance (EI) or Quebec Parental Insurance Plan (QPIP)?
A web-based record of employment (ROE) will be completed on your behalf in the week your earnings are interrupted and retained at Human Resources and Service Delivery Canada (HRSDC). In the event you’d like to make a claim for Employment Insurance, this information is required in order to establish your eligibility and level of benefits. Information about Applying for Employment Insurance benefits can be obtained online at Service Canada or from your local Service Canada office.
Can I have an advance of maternity/parental allowance while awaiting benefits approval from Employment Insurance/Québec Parental Insurance Plan?
You will be provided with an option form for completion, should you wish to receive advance payments of the estimated amount you will be entitled to. The advance payment will be for the first three instalments (equivalent to six weeks) of the estimated amount.
How and when do I provide proof to the Pay Centre in order to have the maternity allowance paid?
You should provide the original proof to the Pay Centre as soon as you receive payment stubs/entitlement letter from Employment Insurance (EI) or Quebec Parental Insurance Plan (QPIP) indicating your eligibility. Subsequent proof of entitlement should be provided on a monthly basis, and at the very latest, at the end of your maternity leave. They should be forwarded to the Pay Centre under cover of a Pay Action Request (PAR) Form.
Will there be a reconciliation of the advance payments against what the payments should have been?
Reconciliation will be undertaken once you provide proof of receipt of Employment Insurance or Québec Parental Insurance Plan parental benefits. Your estimated advance payments will be reconciled with what the original payments should have been. Should there be an underpayment or overpayment, your next payment will be adjusted accordingly.
Do I need to provide the Pay Centre with a copy of my child’s birth certificate?
As maternity/parental benefits and the duration of leave are calculated and based on the date of birth/adoption of your child, the Pay Centre requires a copy of your child’s birth certificate. You should provide the Pay Centre with a copy of the birth certificate as soon as you receive the original. It should be forwarded to the Pay Centre under cover of a Pay Action Request (PAR) Form. The Pension Centre will also require a copy of your child’s birth certificate. Additional information can be found on the Pension and Benefits website under Becoming a Parent.
What will happen if I do not provide all payment stubs or my letter of entitlement to the Pay Centre?
Failure to submit the payment stubs/entitlement letter will result in a calculation of an overpayment of the allowance which will be treated as a debt to the crown and recovered from your first available funds. It/they should be forwarded to the Pay Centre under cover of a Pay Action Request (PAR) Form.
I am disabled and am in receipt of DI/LTD benefits therefore do not meet the requirement of providing proof that I have applied for and am in receipt of maternity/parental benefits under the Employment Insurance or the Québec Parental Insurance Plan. Am I eligible for the maternity/parental allowance?
The Relevant Authorities such as your Collective Agreement and/or the various Terms and Conditions of Employment specific to your classification group contains special provisions for the payment of maternity/parental allowance to totally disabled employees.
What should I be doing in order to ensure my newborn/adopted child is covered under my various insurance plans?
The Pay Centre will provide you with information relative to amending your insurance coverage to include your newborn/adopted child. Detailed information can be found on the Pension and Benefits website under Becoming a Parent.
Care of Family
The following information is designed to help you understand your options and responsibilities during a period of leave without pay for care of family and should be read in conjunction with the Relevant Authorities such as your Collective Agreement and/or the various Terms and Conditions of Employment specific to your classification group.
You may want to know…
When should I notify my manager of my intention of proceeding on leave without pay for the care of my family?
You should notify your manager as far in advance as possible, but not less than 4 weeks of the commencement of the leave.
Is the approval of leave without pay for care of family discretionary?
Approval of leave without pay for care of your family is not discretionary. This leave shall be granted upon your request.
How is my leave without pay for care of family recorded?
The Pay Centre does not have access to your departmental leave system. Therefore, it is your responsibility for requesting and receiving authorization for any absences from the office through your departmental leave system.
In the event your department does not have a departmental leave system, your authorized leave request form will be forwarded to the Pay Centre for recording your leave usage.
How will the Pay Centre be notified that I will be proceeding on leave without pay for the care of my family?
Once your leave is approved, your manager will notify your departmental Human Resources section, who will in turn provide the necessary information to the Pay Centre under cover of a Pay Action Request (PAR) Form. The Pay Centre will take the appropriate action to temporarily stop your salary and provide you with detailed information about the effects of your leave without pay on your pay and any related benefits or insurances.
Is there a minimum and maximum amount of time that I can apply for leave without pay for the care of my family?
The minimum amount of time you can request to be on leave without pay for the care of family is 3 weeks. The total leave you may request for the care of family is 5 years during your total period of employment in the Public Service.
Are there exceptions to the minimum and maximum amounts of time that can be requested for leave without pay for the care of family?
There may be exceptions to the time periods; however, you must provide proof that you are in receipt of or are awaiting Employment Insurance (EI) Compassionate Care Benefits. Refer to the Relevant Authorities such as your Collective Agreement and/or the various Terms and Conditions of Employment specific to your classification group for additional information.
I was previously on leave without pay for care and nurturing of my preschool age children and/or long-term care of a parent. Will that time be counted towards the 5 year limit?
Some collective agreements contain a clause where time off without pay for the care and nurturing and/or long-term care of a parent will not count toward the 5 year limit of the care of family leave entitlement.
Relocation of Spouse
The following information is designed to help you understand your options and responsibilities during a period of leave without pay for relocation of spouse and should be read in conjunction with the Relevant Authorities such as your Collective Agreement and/or the various Terms and Conditions of Employment specific to your classification group.
You may want to know…
My spouse/common-law partner is being permanently relocated. Can I request relocation of spouse leave?
You may request leave without pay for up to one (1) year when your spouse/common law partner is being permanently relocated.
If my spouse/common-law partner is being temporarily relocated, for what period of time can I request relocation of spouse leave?
You may request relocation of spouse leave for a period of up to 5 years if your spouse/common law partner is temporarily relocated.
Is the approval of relocation of spouse discretionary?
Approval of leave without pay for relocation of spouse is not discretionary. This leave shall be granted upon your request.
How is my relocation of spouse recorded?
The Pay Centre does not have access to your departmental leave system. Therefore, it is your responsibility for requesting and receiving authorization for any absences from the office through your departmental leave system.
In the event your department does not have a departmental leave system, your authorized leave request form will be forwarded to the Pay Centre for recording your leave usage.
How will the Pay Centre be notified that I will be proceeding on leave without pay for the relocation of my spouse?
Once your leave is approved, your manager will notify your departmental Human Resources section, who will in turn provide the necessary information to the Pay Centre. The Pay Centre will take the appropriate action to temporarily stop your salary and provide you with detailed information about the effects of your leave without pay on your pay and any related benefits or insurances.
If I want to make a claim for Employment Insurance, what is the process?
A web-based record of employment (ROE) will be completed on your behalf and retained at Human Resources and Service Delivery Canada (HRSDC). In the event you’d like to make a claim for Employment Insurance, this information is required in order to establish your eligibility and level of benefits. Information about Applying for Employment Insurance benefits can be obtained online at Service Canada or from your local Service Canada office.
Personal Needs
The following information is designed to help you understand your options and responsibilities during a period of leave without pay for personal needs and should be read in conjunction with the Relevant Authorities such as your Collective Agreement and/or the various Terms and Conditions of Employment specific to your classification group.
You may want to know…
Is there a limitation on the length of time I can request leave without pay for personal needs?
Once during your employment in the Public Service you can request leave without pay for personal needs for either up to three (3) months or for more than three (3) months but up to one (1) year.
Is the approval of leave without pay for personal needs discretionary?
Approval of leave without pay for person needs is discretionary. Your manager may approve the leave after considering the effects of your absence on the operational requirements of the organization.
Can I request leave without pay for personal needs in combination with maternity or parental leave?
In general, leave without pay for personal personal needs is not granted in combination with maternity or parental leave without pay.
How is my without pay for personal needs recorded?
The Pay Centre does not have access to your departmental leave system. Therefore, it is your responsibility for requesting and receiving authorization for any absences from the office through your departmental leave system.
In the event your department does not have a departmental leave system, your authorized leave request form will be forwarded to the Pay Centre for recording your leave usage.
How will the Pay Centre be notified that I will be proceeding on leave without pay for personal needs?
Once your leave is approved, your manager will notify your departmental Human Resources section, who will in turn provide the necessary information to the Pay Centre. The Pay Centre will take the appropriate action to temporarily stop your salary and provide you with detailed information about the effects of your leave without pay on your pay and any related benefits or insurances.
If I want to make a claim for Employment Insurance, what is the process?
A web-based record of employment (ROE) will be completed on your behalf and retained at Human Resources and Service Delivery Canada (HRSDC). In the event you’d like to make a claim for Employment Insurance, this information is required in order to establish your eligibility and level of benefits. Information about Applying for Employment Insurance benefits can be obtained online at Service Canada or from your local Service Canada office.
Educational Leave
The following information is designed to help you understand your options and responsibilities during a period of educational leave without pay and should be read in conjunction with the Relevant Authorities such as your Collective Agreement and/or the various Terms and Conditions of Employment specific to your classification group.
You may want to know…
Is the approval of educational leave without pay discretionary?
Approval of leave without pay for educational needs is discretionary. Your manager may approve the leave after considering the degree to which the educational leave is needed or its relevance to the organizational requirements.
What is the length of time I can request for educational leave without pay?
Generally, leave may be approved for varying periods of up to one (1) year and can subsequently be renewed. Refer to the Relevant Authorities such as your Collective Agreement and/or the various Terms and Conditions of Employment specific to your classification group for the specifics surrounding the approval of this leave.
Are there conditions that I will need to meet prior to proceeding on educational leave without pay?
Generally as a condition for receiving authorization for educational leave without pay, you will be requested to provide your manager with written notification that you will return to work for a period of not less than the period the leave is authorized for. Refer to the Relevant Authorities such as your Collective Agreement and/or the various Terms and Conditions of Employment specific to your classification group for more information.
Am I entitled to an educational allowance?
An allowance in lieu of salary of up to one hundred percent (100%) of your salary can be paid. The allowance, which is discretionary, will be determined based on the degree of relevancy it has to the requirements of your organization.
If I have signed a letter indicating I will return to work for the period equal to my leave without pay and do not fulfill that obligation, what will happen?
Should you not fulfill your obligation, you will be required to repay all or part of the allowance. The requirement will be waived in a situation of death or lay-off.
Under what circumstances would I be required to repay the allowance?
You would be required to repay the educational leave allowance if you:
- do not return to work;
- cease to be employed other than in circumstances of your death or lay-off; or,
- if you fail to complete the course.
How is my leave without pay for educational leave recorded?
The Pay Centre does not have access to your departmental leave system. Therefore, it is your responsibility for requesting and receiving authorization for any absences from the office through your departmental leave system.
In the event your department does not have a departmental leave system, your authorized leave request form will be forwarded to the Pay Centre for recording your leave usage.
How will the Pay Centre be notified that I will be proceeding on educational leave without pay?
Once your leave is approved, your manager will notify your departmental Human Resources section, who will in turn provide the necessary information to the Pay Centre under cover of a Pay Action Request (PAR) Form. The Pay Centre will take the appropriate action to temporarily stop your salary and provide you with detailed information about the effects of your leave without pay on your pay and any related benefits or insurances.
If I want to make a claim for Employment Insurance, what is the process?
A web-based record of employment (ROE) will be completed on your behalf and retained at Human Resources and Service Delivery Canada (HRSDC). In the event you’d like to make a claim for Employment Insurance, this information is required in order to establish your eligibility and level of benefits. Information about Applying for Employment Insurance benefits can be obtained online at Service Canada or from your local Service Canada office.
Other types of Leave Without Pay
The following information is designed to help you understand your options and responsibilities with respect to other types of leave without pay situations and should be read in conjunction with the Directive on Leave and Special Working Arrangements.
You may want to know…
What other types of leave without pay are provided for in the Treasury Board Directive on Special Working Arrangements?
Some other types of leave without pay found in the Treasury Board Directive on Special Working Arrangements are as follows:
- to accept employment in the office of a Minister, a Minister of State, a Secretary of State or a Member of Parliament;
- to seek nomination as or be a candidate in a federal, provincial, territorial or municipal election as stipulated under Part 7 of the Public Service Employment Act;
- to serve in the Canadian Forces Reserves.
Additional information and criteria for accessing these types of leave without pay can be found in Appendix A of the Directive on Leave and Special Working Arrangements.
How are my other types of leave without pay recorded?
The Pay Centre does not have access to your departmental leave system. Therefore, it is your responsibility for requesting and receiving authorization for any absences from the office through your departmental leave system.
In the event your department does not have a departmental leave system, your authorized leave request form will be forwarded to the Pay Centre for recording your leave usage.
How will the Pay Centre be notified that I will be proceeding on leave without pay?
Once your leave is approved, your manager will notify your departmental Human Resources section, who will in turn provide the necessary information to the Pay Centre under cover of a Pay Action Request (PAR) Form. The Pay Centre will take the appropriate action to temporarily stop your salary and provide you with detailed information about the effects of your leave without pay on your pay and any related benefits or insurances.
Disability
The following information is designed to help you understand your options and responsibilities during a period of leave without pay because of illness or injury and should be read in conjunction with the Directive on Leave and Special Working Arrangements.
You may want to know...
My illness is such that I will be away from the office for an extended period of time, what is the process that I should follow?
The complexities involved with the administration of sick leave benefits, which include Employment Insurance, Disability/Long Term Disability Insurance, CPP/QPP, etc, require that you work closely with your Manager, departmental Human Resource section and the Pay Centre to ensure that leave records are accurate and up-to-date, that you receive information of your options and benefits and that forms are properly filled out and disseminated to the appropriate organization in a timely manner..
I have been on sick leave with pay and am about to run out of credits, what will happen?
Depending on your circumstances, you may request that sick leave credits be advanced to you to cover the period of your absence. This type of leave is covered in your Collective Agreement or Terms and Conditions of Employment. However, you should be aware that you can request a leave of absence due to your illness or injury. Refer to Appendix B of the Directive on Leave and Special Working Arrangements for additional information.
How is my sick leave without pay recorded?
The Pay Centre does not have access to your departmental leave system. Therefore, it is your responsibility for requesting and receiving authorization for any absences from the office through your departmental leave system.
In the event your department does not have a departmental leave system, your authorized leave request form will be forwarded to the Pay Centre for recording your leave usage.
How will the Pay Centre be notified that I will be proceeding on leave without pay because of illness or injury?
Once your leave is approved, your manager will notify your departmental Human Resources section, who will in turn provide the necessary information to the Pay Centre under cover of a Pay Action Request (PAR) Form. The Pay Centre will take the appropriate action to temporarily stop your salary and provide you with detailed information about the effects of your leave without pay on your pay and any related benefits or insurances.
Am I eligible to apply for benefits under DI or LTD plans?
An employee who is indeterminate, part time working more than 1/3 of the scheduled work week, Term of more than 6 months or a term who has completed 6 months of continuous employment, you are eligible to apply for benefits. An employee subject to collective bargaining will apply to Sun Life Assurance. An employee who is excluded or unrepresented will apply to Industrial Alliance.
How do I apply for disability benefits from Sun Life/Industrial Alliance?
You should advise your manager and contact the pay centre. Request the application forms required to apply for benefits from the appropriate insurer. A letter explaining the application process will be prepared and sent to you with the application forms.
What are the effects of leave without pay on my benefits?
The Pay Centre will inform you of the following:
- the effect of your leave without pay on Employment Insurance;
- the effect of your leave without pay on Disability/Long Term Disability Insurance;
- the effect of your leave without pay on your Canada Pension Plan (CPP)/ Quebec Pension Plan (QPP);
- the administration of your sick leave benefits;
- options you have with respect to insurances; and,
- assistance with the process for the accurate completion and distribution of forms.
Can my request for leave without pay for illness or injury be denied?
Your manager will make decisions based on the medical evidence provided by your physician. When your physician provides a medical certificate indicating there is a strong possibility you will be able to return to duty within a reasonable period of time, your manager will consider granting you leave without pay for illness or injury.
On the other hand, if it is evident that you will not be able to return to duty within the foreseeable future, your manager will consider granting you leave without pay for a period sufficient to enable you to make the necessary adjustments and preparation for separation from the Public Service on grounds of disability.
Refer to Appendix B of the Directive on Leave and Special Working Arrangements for additional information.
How long can I remain on leave without pay for illness?
Your manager will regularly re-examine your situation to ensure that continuation of leave without pay is warranted by current medical evidence. Such leave without pay situations are to be resolved within two years of the leave commencement date, although each case must be evaluated on the basis of its particular circumstances.
Refer to Appendix B of the Directive on Leave and Special Working Arrangements for additional information.
My physician has certified that my illness is continuing and I am unable to return to work for a period of time, how should I proceed?
You should immediately notify your manager if your physician has certified that your illness is continuing and you are unable to return to work. Your manager will then review the situation to determine if authority to continue your leave without pay will be granted and will advise you accordingly. Your manager will have the departmental leave system updated if additional leave is granted and will notify your departmental Human Resource section and the Pay Centre of your continued absence.
How should I proceed if my physician has certified that I am able to return to work; however I am:
- no longer able to carry out the duties of the position I left;
- on a rehabilitation program or a reintegration back into the workforce; or,
- not on a full time basis?
You should immediately notify your manager of the situation. Your manager will review the situation to determine if your needs can be accommodated in his/her organization and consult with your departmental Human Resource section. Your departmental Human Resource section will, when applicable, coordinate the return to work with your manager and the caseworker assigned to your case if you are receiving benefits through Disability or Long Term Disability (DI/LTD). Your manager will inform the Pay Centre of your return to work and of the return-to-work or rehabilitation schedule, if it differs from your pre-illness schedule. Your manager will inform your departmental Human Resource section, who in turn will advise the Pay Centre when you are no longer on a rehabilitation schedule.
My Physician has certified that I am unable to return to work due to continued illness or injury, how should I proceed?
In addition to reviewing the information on disability, you should immediately notify your manager of the situation. Your manager will consider granting you leave without pay for a period sufficient to enable you to make necessary adjustments and preparation for separation from the Public Service on grounds of disability.
How will the Pay Centre be notified that I will not be returning to work?
Your manager will have the departmental leave system updated with any additional approved leave and will provide notification of your separation from the Public Service to your departmental Human Resource section, who will subsequently provide the necessary information to the Pay Centre under cover of a Pay Action Request (PAR) Form. The Pay Centre will, in turn, provide you with the information relative to your situation and separation from the Public Service.
Will my position be protected while I am on leave without pay due to illness or injury?
On occasion, there may be situations where your position could be filled on a permanent basis while you are on leave without pay. Your manager will be in contact with you should this be expected to occur. Generally this may occur if your period of leave exceeds one year.
Becoming A Parent
The following information is designed to help you understand your options and responsibilities with respect to the birth of a child or the addition of a new dependant.
You may want to know...
Do I need to provide the Pay Centre with a copy of my child’s birth/adoption certificate?
As maternity/parental benefits and the duration of leave are calculated and based on the date of birth/adoption of your child, the Pay Centre requires a copy of your child’s birth/adoption certificate. You should provide the Pay Centre with a copy of the birth/adoption certificate as soon as you receive the original. It should be forwarded to the Pay Centre under cover of a Pay Action Request (PAR) Form. The Pension Centre will also require a copy of your child’s birth/adoption certificate or proof of guardianship. Additional information can be found on the Pension and Benefits website under Becoming a Parent.
What should I be doing in order to ensure my newborn/adopted child is covered under my various insurance plans?
The Pay Centre will provide you with information relative to amending your insurance coverage to include your newborn/adopted child. Detailed information can be found on the Pension and Benefits website under Becoming a Parent.
Are there other sources that I should notify of my child’s birth/adoption?
You may want to contact your personal insurance company to include coverage for your newborn/adopted child under the policy.
Terminating Employment
The following information is designed to help you understand your options and responsibilities upon retiring or resigning from the Public Service.
You may want to know…
If I am considering retiring or resigning on a voluntary basis or on grounds of disability, how should I proceed?
Once you have decided on a resignation or retirement date, you should follow the following steps:
- Contact the Pension Centre as soon as possible (i.e. 3 months in advance), to obtain and understand the options available with respect to your pension entitlements. Visit Preparing for Retirement and Terminating Employment for more information on the effects to your pension plan when retiring or resigning from the Public Service;
- Submit your letter of resignation or retirement to your manager and receive a letter of acceptance for departure.
- Ensure all leave requests have been submitted to your manager and approved prior to your departure;
- Ensure your address is updated in HRMS. Any outstanding pay cheques/stubs or related statements, such as income tax information slips, retroactive revisions, will be forwarded to your home address, unless advised otherwise. After your departure, it is important that you advise the Pay Centre of any change home address;
- Meet with your departmental Finance section to make arrangements for the repayment of any outstanding monies owing i.e. travel advance.
- Provide the Pay Centre with information relative to the disposition of any funds i.e. severance pay, vacation leave pay out (if applicable);
- Complete your departmental departure form (if applicable).
If I am retiring on grounds of disability, are there additional steps I must take?
In addition to the above process you will be required to provide a copy of the PWGSC-TPSGC 2012 - Interpretation of Medical Examination For Pension Purposes - (available on Government of Canada network only) confirming your disability.
How will the Pay Centre be notified that I am retiring or resigning?
Your manager will provide you with an acceptance letter for departure and will provide a copy of your letter of resignation and the acceptance letter to your departmental Human Resources section and the Pay Centre.
How will I know what benefits I am entitled to?
Upon leaving the Public Service, the Pay Centre will provide you with a retirement or resignation letter informing you of any benefits you may be entitled to. This may include information such as your balance of salary, severance pay, outstanding leave balances and options with respect to the disbursement of funds.
Information about your pension options and insurance coverage on leaving the Public Service can be obtained from the Pension Centre or through the Pension Entitlement Information Packages.
When will my pay account be finalized and payments issued?
Only once the Pay Centre has been notified that there are no outstanding debts owed to the Crown, that all assets have been returned to the departments and that all leave has been recorded, your pay account will be finalized and any outstanding payments for the balance of your salary, severance pay or outstanding leave balances will be requested. The Service Standards for this type of action is 20 working days.
If I want to make a claim for Employment Insurance, what is the process?
A web-based record of employment (ROE) will be completed on your behalf and retained at Human Resources and Service Delivery Canada (HRSDC). In the event you’d like to make a claim for Employment Insurance, this information is required in order to establish your eligibility and level of benefits. Information Applying for Employment Insurance benefits can be obtained online at Service Canada or from your local Service Canada office.
What is a specified period employee?
A specified period employee is employment with a fixed end date and includes the following types of employment:
- Term
- Casual
- Student
- Seasonal
Individuals who are hired for specified period employment are advised in their letter of offer of the date that their employment will end and should therefore not plan on or anticipate continuing employment in the Public Service after the specified end date as stipulated in their letter of offer.
As an employee hired for a specified period as a term, will I receive notification if my specified period employment is not being extended?
If you are an employee hired for a specified period as a term, you will receive one month’s notice if your term is not being extended under the Treasury Board policy on Term Employment Section 7.4. . The Term Employment Policy does not apply to individuals hired as casual, student or seasonal.
How should I proceed when I know that I am approaching the end of my specified period employment and my employment is not being extended?
If you are approaching the end of your specified period employment and your employment is not being extended, you will need to follow the following steps:
- Ensure all leave requests have been submitted to your manager and approved prior to your departure;
- Ensure your address is updated in HRMS. Any outstanding pay cheques/stubs or related statements, such as income tax information slips or retroactive revision, will be forwarded to your home address, unless advised otherwise. It is therefore important that you advise the Pay Centre of any change of home address after your departure;
- Provide the Pay Centre with information relative to the disposition of any funds (i.e., retroactive salary revisions, vacation leave pay out etc.) (if applicable);
- Complete your departmental departure form (if applicable);
- Meet with your departmental Finance section to make arrangements for the repayment of any outstanding monies owing (i.e. salary advance);
- If you have been contributing to the pension plan (i.e. a term of more than 6 months) contact the Pension Centre as soon as possible to obtain and understand the options with respect to your Pension Entitlement Information Packages.
How will the Pay Centre be notified that my specified period employment will not be extended?
The Pay Centre will set up a “bring forward” for the end date of your employment. Unless they are provided with the necessary documents to extend your period of employment at least 3 weeks in advance of the end of specified period employment, pay action will automatically be processed to stop salary.
How will I know what benefits I am entitled to?
Upon leaving the Public Service, the Pay Centre will provide you with a letter informing you about any benefits you many be entitled. This may include information such as your balance of salary, vacation pay, any debt owed to the crown and options with respect to the disbursement of funds.
Your employment may have been such that you may have been required to contribute to the pension plan. Information about your pension options and insurance coverage on leaving the Public Service can be obtained from the Pension Centre or through the Pension Entitlement Information Packages.
When will my pay account be finalized and payments issued?
Only once the Pay Centre has been notified that there are no outstanding debts owed to the Crown, that all assets have been returned to the departments and that all leave has been recorded, your pay account will be finalized and any outstanding payments for the balance of your salary and any other benefits owing will be requested. The Service Standards for this type of action is 20 working days.
If I want to make a claim for Employment Insurance, what is the process?
A web-based record of employment (ROE) will be completed on your behalf and retained at Human Resources and Service Delivery Canada (HRSDC). In the event you’d like to make a claim for Employment Insurance, this information is required in order to establish your eligibility and level of benefits. Information about Applying for Employment Insurance benefits can be obtained online at Service Canada or from your local Service Canada office.
Work Force Adjustment
The following information is designed to help you understand your options and responsibilities upon leaving your employment with the Public Service as a result of a Lay-Off/Workforce Adjustment (WFA).
You may want to know…
What is a Workforce Adjustment?
To learn more about the Workforce Adjustment process and to find answers to questions about a particular Workforce Adjustment situation, refer to the Work Force Adjustment - Policies and Guidelines web page on the Treasury Board Secretariat Web site as well as your particular Collective Agreement.
The Directive on Career Transition for Executives provides information for Executives affected by Workforce Adjustment situation.
As an indeterminate employee, will other employment be offered to me?
When future employment opportunities can be predicted, you will receive a guarantee of a reasonable job offer where possible.
What options do I have if I have been declared surplus but have not received a guarantee of a reasonable job offer?
If you have not been provided with a guarantee of a reasonable job offer, you will have access to transitional employment arrangements such as:
- A twelve month surplus priority status – details can be obtained from your manager or your departmental Human Resource section
- Transition Support Measure (TSM) – a cash payment based on your years of service in the Core Public Administration
- Education Allowance – a cash payment equal to the Transition Support Measure (TSM) plus a reimbursement of tuition up to a maximum of eleven thousand dollars ($11,000)
How can I estimate the number of weeks I may be entitled to under the Transition Support Measure (TSM)?
The following chart will assist you in estimating the number of weeks you may be entitled to under the Transition Support Measure (TSM).
Years of Service in the Core Public Administration | Transition Support Measure (TSM) (Payment in weeks' pay) |
---|---|
0 | 10 |
1 | 22 |
2 | 24 |
3 | 26 |
4 | 28 |
5 | 30 |
6 | 32 |
7 | 34 |
8 | 36 |
9 | 38 |
10 | 40 |
11 | 42 |
12 | 44 |
13 | 46 |
14 | 48 |
15 | 50 |
16 | 52 |
17 | 52 |
18 | 52 |
19 | 52 |
20 | 52 |
21 | 52 |
22 | 52 |
23 | 52 |
24 | 52 |
25 | 52 |
26 | 52 |
27 | 52 |
28 | 52 |
29 | 52 |
30 | 49 |
31 | 46 |
32 | 43 |
33 | 40 |
34 | 37 |
35 | 34 |
36 | 31 |
37 | 28 |
38 | 25 |
39 | 22 |
40 | 19 |
41 | 16 |
42 | 13 |
43 | 10 |
44 | 07 |
45 | 04 |
For indeterminate, seasonal and part-time employees, the TSM will be pro-rated in the same manner as severance pay under the terms of your Collective Agreement or Terms and Conditions of Employment.
In addition to the TSM, am I entitled to Severance Pay?
Yes. Severance pay provisions of your Collective Agreement are paid in addition to the TSM.
What happens to my pension if I am laid off?
If you retire but you are covered by a Work Force Adjustment Agreement or Directive, you may be eligible for a waiver of the normal pension reduction. To learn more about the eligibility conditions, visit the Workforce Adjustment information on the Treasury Board Pension site.
How will the Pay Centre be notified that I am being laid off?
Your manager will inform your departmental Human Resource section of the Workforce Adjustment situation. In turn, your departmental Human Resource section will provide you with information on different options available to you. Your departmental Human Resources section will also coordinate the issuance of this information with your departmental Finance section and the Pay Centre.
How will I know what benefits I am entitled to?
The Pay Centre will provide you with a lay-off letter informing you about matters pertaining to your departure from the Public Service. This may include information such as your balance of salary, severance pay, vacation pay, a debt owed to the crown, Transition Support Measure or Education allowance etc.
Your employment may have been such that you may have been required to contribute to the pension plan. Information about your pension options and insurance coverage on leaving the Public Service can be obtained from the Pension Centre or through the Pension Entitlement Information Package.
When will my pay account be finalized and payments issued?
Only once the Pay Centre has been notified that there are no outstanding debts owed to the Crown, that all assets have been returned to the departments and that all leave has been recorded, your pay account will be finalized and any outstanding payments for the balance of your salary, severance pay or outstanding leave balances will be requested. The Service Standards for this type of action is 20 working days.
If I want to make a claim for Employment Insurance, what is the process?
A web-based record of employment (ROE) will be completed on your behalf and retained at Human Resources and Service Delivery Canada (HRSDC). In the event you’d like to make a claim for Employment Insurance, this information is required in order to establish your eligibility and level of benefits. Information about Applying for Employment Insurance benefits can be obtained online at Service Canada or from your local Service Canada office.
Getting Married or Reaching Common-law Status
The following information is designed to help you understand your options and responsibilities when getting married or reaching common-law status.
You may want to know…
What is a common-law relationship?
A common-law relationship exists when, for a continuous period of at least one year, an employee has lived with a person and publicly represents that person to be his/her spouse and continues to live with that person as if that person was his/her spouse.
What benefits might be affected as a result of my marriage or of meeting the criteria of a common-law relationship?
Your Public Service Pension and Benefits site contains information about the affects of your marriage or common-law relationship on your insurance and pension benefits.
As a result you may wish to cover your spouse or common-law partner under your Insurance Benefits plans. In addition, you will want to notify the Public Service Pension Centre of your marriage and provide them with a copy of your marriage certificate and the birth certificate of your spouse.
Who should I notify of my marriage or common-law relationship?
You are responsible for updating your profile in PeopleSoft with your change of marital status, as well as updates to your name, address and next of kin, if applicable. In addition, you will be required to send a written notification to the Pay Centre of your marital status changes.
Your Public Service Pension and Benefits site contains information about the process you should follow in the event of your marriage or common-law status.
Are there other sources that I should notify of my marriage or common-law relationship?
Other sources you may want to notify of your marriage or common-law relationship include your banking institute(s) and any applicable insurance companies in order to change beneficiary information. Other areas to consider include having your name changed on your provincial driver’s licence, as well as your provincial health card.
What process should I follow to have my name changed on my payments?
The Pay Centre will take action within 10 days of receiving your written notice to have your name changed on your payments.
In addition, you may want to have your name changed on your provincial driver’s licence, your provincial health card, your banking institute(s), as well as any credit cards.
What process should I follow to update my address?
You are responsible for updating your profile in PeopleSoft with your change of address. If your change of address includes a change in province of residence, you will be required to send a written request to the Pay Centre to affect the change for appropriate Income Tax deductions.
How should I proceed in changing my direct deposit information?
If as a result of your marriage or common-law status you are changing your bank or bank account, you will need to send a completed PWGSC-TPSGC 8437 - Direct Deposit Enrolment Request - (available on Government of Canada network only) to the Pay Centre along with the completed Pay Action Request (PAR) Form.
How do I go about adding or removing a dependant under the Public Service Health Care Plan (PSHCP) and/or Public Service Dental Care Plan (PSDCP)?
For the Public Service Health Care Plan (PSHCP), you can add or remove a dependant by either accessing the Sunlife Financial Website or by contacting the customer service centre at 1-866-896-6976 and they will be sending you a paper form to request the change. For the Public Service Dental Care Plan, you will need to send a letter to the insurance providing them with the following information: what is the change (add or remove a dependant), your plan and certificate number, the effective date of the change, the name and Date of Birth of the dependant.
Divorce or Separation
The following information is designed to help you understand your options and responsibilities with respect to your divorce or separation from your spouse or from your common-law relationship.
You may want to know…
What is a common-law relationship?
A common-law relationship exists when, for a continuous period of at least one year, an employee has lived with and continues to live with a person who they publicly represent to be his/her spouse.
What benefits might be affected as a result of my divorce or separation from my spouse or common-law relationship?
You may wish to review your current coverage under your insurance plans and make any necessary changes as required. In addition, you will need to notify the Public Service Pension Centre of your divorce or separation and provide them with a copy of your divorce decree, separation document or a written statement that you are no longer in a common-law relationship with a previously named partner. The Your Public Service Pension and Benefits site contains additional information about the effects of your divorce or separation on your insurance and pension benefits.
Who should I notify of my divorce or separation?
You are responsible for updating your profile in PeopleSoft with your change of marital status, and if applicable, any changes to your name, address and next of kin. In addition, you will be required to send a written notification to the Pay Centre of your marital status changes.
Your Public Service Pension and Benefits site contains information about the process you should follow in the event of your divorce or separation.
Are there other sources that I should notify of my divorce or separation?
Other sources you may want to notify of your divorce or separation are any insurance companies in order to change beneficiary information.
What process should I follow to have my name changed on my payments?
The Pay Centre will take action within 10 days of receiving your written notice to have your name changed on your payments.
What process should I follow to update my address?
You are responsible for updating your profile in PeopleSoft with your change of address. If your change of address includes a change in province of residence you will be required to send a written request to the Pay Centre to affect the change for appropriate Income Tax deductions to be withheld from your pay.
How should I proceed in changing my direct deposit information?
If as a result of your marriage or common-law status you are changing your bank or bank account, you will need to send a completed PWGSC-TPSGC 8437 - Direct Deposit Enrolment Request - (available on Government of Canada network only) to the Pay Centre along with the completed Pay Action Request (PAR) Form.
When Death Occurs
The following information is designed to help you understand what will happen in the event of your death while employed in the Public Service.
You may want to know…
How should my spouse or next of kin proceed in the event of my death?
In the event of your death, your spouse or next of kin should make contact with your manager or an individual close to you in the office who will inform your manager of your passing.
What documents need to be provided in the event of my death?
Your spouse or next of kin will be required to provide a death certificate to your manger. The death certificate is required prior to any payments being made.
How will the Pay Centre be made aware that I have passed away?
Your manager, upon receiving information about your passing will advise the Pay Centre who will immediately complete Part A of the Notification of Death in Service (PWGSC-TPSGC 2014 - (available on Government of Canada network only)) and fax it to the Pension Centre. This form will serve to notify the Pension Centre that a death has occurred.
How will my spouse or next of kin be advised about what benefits are payable in the event of my death?
Your spouse or next of kin will be provided with information about benefits that will be payable from the Pay Centre and the Pension Centre. The Pay Centre will provide information on any pay related benefits.
The estate, spouse/partner and/or a family member’s entitlement to certain benefits will depend on the deceased employee's employment status (i.e. indeterminate, term, casual), length of service and eligibility for benefits at the time of death. The following is an overview of the types of benefits that may be provided in the event of an employee’s death:
- Vacation Leave credits owing at the time of death will be paid to the estate;
- Severance pay owing will be paid to the estate in accordance with the collective agreement;
- Any salary owing up to the end of the month of death will be paid to the estate;
- Any monies owing as a result of overtime, extra duty entitlements, etc. will be paid to the estate.
If applicable, the Pension Centre will provide you with information on your pension entitlements and death benefits, as well as any related payments. Detailed information can be found on their website at Active Member – When Death occurs. If your spouse or next of kin have additional questions, they can contact the Pension Centre directly.
How should I proceed in the event of the death of my spouse, common-law partner or child?
In the event of the death of your spouse, common-law partner or child, you should immediately advise the Pay Centre and the Your Public Service Pension and Benefits of the incident and provide them with a copy of the Death Certificate.
You will want to review your insurance coverage and, if applicable, provide amended applications to the Pay Centre in order for changes in the deduction rates to be put into effect. You may wish to review your level of coverage under the Public Service Health Care Plan (PSHCP) and, should you wish to make any changes to your coverage you can either do the changes through the CWA self-serve if enrol, or, forward a new completed application form (TBS-006491) to the Pay Centre.
If applicable, you may wish to review your coverage under the Public Service Management Insurance Plan (PSMIP) to amend your beneficiary information and/or to submit a claim.
The respective claim forms (TBS 5948 & PWGSC 5949 ) must be completed by the widow/widower and forwarded along with a copy of the death certificate to:
PSMIP, Insurance Advisory Division
Public Works and Government Services Canada
Pay Policies and Training Services Directorate (PPTSD)
Place du Portage, Phase III – 10A
11 Laurier Street
Gatineau Quebec K1A 0S5
Attention: Group Policy G68-1400
You should also review your PSMIP beneficiary information and, if applicable, complete a new PSMIP beneficiary form - (available on Government of Canada network only) and forward it to the Pay Centre.
Are there other sources that I should notify of the death of my spouse, common-law partner or child?
Your manager, upon receiving information about your passing will advise the Pay Centre who will immediately complete Part A of the Notification of Death in Service (PWGSC-TPSGC 2014 - (available on Government of Canada network only)) and fax it to the Pension Centre. This form will serve to notify the Pension Centre that a death has occurred.
Preparing for Retirement
The following information is designed to help you understand your options and responsibilities upon retiring or resigning from the Public Service.
You may want to know…
If I am considering retiring or resigning on a voluntary basis or on grounds of disability, how should I proceed?
Once you have decided on a resignation or retirement date, you should follow the following steps:
- Contact the Pension Centre as soon as possible (i.e. 3 months in advance), to obtain and understand the options available with respect to your pension entitlements. Visit Preparing for Retirement and Terminating Employment for more information on the effects to your pension plan when retiring or resigning from the Public Service;
- Submit your letter of resignation or retirement to your manager and receive a letter of acceptance for departure.
- Ensure all leave requests have been submitted to your manager and approved prior to your departure;
- Ensure your address is updated in HRMS. Any outstanding pay cheques/stubs or related statements, such as income tax information slips, retroactive revisions, will be forwarded to your home address, unless advised otherwise. After your departure, it is important that you advise the Pay Centre of any change home address;
- Meet with your departmental Finance section to make arrangements for the repayment of any outstanding monies owing i.e. travel advance.
- Provide the Pay Centre with information relative to the disposition of any funds i.e. severance pay, vacation leave pay out (if applicable);
- Complete your departmental departure form (if applicable).
If I am retiring on grounds of disability, are there additional steps I must take?
In addition to the above process you will be required to provide a copy of the PWGSC-TPSGC 2012 - Interpretation of Medical Examination For Pension Purposes - (available on Government of Canada network only) confirming your disability.
How will the Pay Centre be notified that I am retiring or resigning?
Your manager will provide you with an acceptance letter for departure and will provide a copy of your letter of resignation and the acceptance letter to your departmental Human Resources section and the Pay Centre.
How will I know what benefits I am entitled to?
Upon leaving the Public Service, the Pay Centre will provide you with a retirement or resignation letter informing you of any benefits you may be entitled to. This may include information such as your balance of salary, severance pay, outstanding leave balances and options with respect to the disbursement of funds.
Information about your pension options and insurance coverage on leaving the Public Service can be obtained from the Pension Centre or through the Pension Entitlement Information Packages.
When will my pay account be finalized and payments issued?
Only once the Pay Centre has been notified that there are no outstanding debts owed to the Crown, that all assets have been returned to the departments and that all leave has been recorded, your pay account will be finalized and any outstanding payments for the balance of your salary, severance pay or outstanding leave balances will be requested. The Service Standards for this type of action is 20 working days.
If I want to make a claim for Employment Insurance, what is the process?
A web-based record of employment (ROE) will be completed on your behalf and retained at Human Resources and Service Delivery Canada (HRSDC). In the event you’d like to make a claim for Employment Insurance, this information is required in order to establish your eligibility and level of benefits. Information Applying for Employment Insurance benefits can be obtained online at Service Canada or from your local Service Canada office.
Changing Your Employment
The following material is intended to provide you with information about some of the common types of change in employment situations and the effects it will have on your employment.
Please select the type of Change in Your Employment:
- Change in Exclusion Status
- Change in Employment Tenure
- Dual Remuneration
- Dual Employment
- Variable/Compressed
Work Week
- Changes to Your Hours of Work
- Transferring Between Departments
- Acting in a Position
- Promotion/Deployment/Demotion
Change in Exclusion Status
The following information is designed to help you understand your options and responsibilities when there is a change in your exclusion status. This information should be read in conjunction with the Relevant Authorities such as your Collective Agreement and/or the various Terms and Conditions of Employment specific to your classification group.
You may want to know...
What is an exclusion status?
As an employee of the Public Service, your terms and conditions of employment are determined based on the exclusion status of the position that you occupy. You will be appointed to a position that has an exclusion status as follows:
- Represented by collective bargaining - Your terms and conditions of employment are as specified in the Collective Agreements that represents your particular classification and supplemented by the Directive on Terms and Conditions of Employment. Union Dues deductions will be withheld from your salary on a monthly basis and will be remitted to the bargaining agent representing your group.
- Excluded from collective bargaining - Your position is excluded from the collective bargaining process as a result of the managerial or confidential duties associated with it. As such, you will not be required to pay union dues. However you have to follow the provisions of the relevant Collective Agreements of the bargaining unit that you would have been assigned to if your position was not excluded. You will also be subject to the Directive on Terms and Conditions of Employment.
- In addition to the above, there are specific terms and conditions of employment applicable to various upper level job groups. This information can be found in the Directive on Terms and Conditions of Employment for Certain Excluded/Unrepresented Employees.
- Executive terms and conditions of employment can be found in the Directive on Executive Compensation. You are not required to pay union dues.
- Non-Employee Status
- If you are employed as a casual or a term of less than three months, you are subject to Part 4 of the Directive on Terms and Conditions of Employment you are not required to pay union dues.
- If you are employed as a Ministers’ exempt staff member, your terms and conditions of employment can be found in the Policies and Guidelines for Ministers’ Offices. You are not required to pay union dues.
- If you are a GIC appointee, you are subject to the Directive on Executive Compensation as well as the Terms and Conditions of Employment for Full-Time Governor in Council Appointees. You are not required to pay union dues.
- If you are a Student, you are subject to the Terms and Conditions of Employment for Students. You are not required to pay union dues; however, you will follow the provisions of the relevant collective agreement for the bargaining unit of the predominant group whose duties you are understudying or performing during the assignment period.
- If you are a part-time worker, you will follow certain provisions of the relevant Collective Agreement of the bargaining unit that you would have been assigned to if your hours of work had been in excess of 1/3 of the hours of a full-time employee. You are not required to pay union dues. Some exclusions from the collective agreement provisions include the earning of vacation leave, and union dues deductions. Part-time workers are not entitled to the bilingualism bonus.
- Unrepresented
- If you are an employee in a position classified as Personnel Administration (PE), or Organization and Methods (OM), you do not have a bargaining agent. As such, you are not required to pay union dues; however, you will follow the Collective Agreements for the Program and Administrative Services Group.
I am currently paying union dues and will be appointed to an excluded position at the same group and level. What should I be aware of?
As an excluded employee the following things will occur:
- You will follow the provisions of the relevant Collective Agreement of the bargaining unit that you would have been assigned if your position was not excluded and also the Directive on Terms and Conditions of Employment;
- Deductions for union dues will cease;
- Deductions for Disability Insurance will cease and the deductions will be changed to Long Term Disability Insurance. Note: Long Term Disability Insurance is an element of the Public Service Management Insurance Plan. Link to Disability and Long Term Disability Insurance at the TB site; and,
- You will be offered additional insurance through the Public Service Management Insurance Plan. Note: The Public Service Management Insurance Plan is available to excluded and unrepresented employees only.
I am currently an excluded employee and will be appointed to a position that will require union dues. What should I be aware of?
As an employee represented by collective bargaining, the following things will occur:
- You will be covered by the terms and conditions of employment in the Collective Agreements that represents your particular classification and supplemented by the Directive on Terms and Conditions of Employment;
- Union dues deductions will be withheld from your salary on a monthly basis and will be remitted to the bargaining agent representing your group;
- You will have the option to either remain a member of the Long-Term Disability (LTD) plan or you can apply to have your membership transferred to the Disability Insurance Plan (DI). Note: If you decide to switch from LTD to the DI plan, your decision is irrevocable. In addition, you must also cancel all insurances under the Public Service Management Insurance Plan (PSMIP).
How will the Pay Centre be notified that my employment tenure has changed?
As part of the staffing process, your departmental Human Resources section will be providing you with a Letter of Offer for the new change in position and will be forwarding various pieces of information about your new exclusion status to the Pay Centre.
How will I be informed about benefits, allowances, and insurances that I may be eligible for?
Once the Pay Centre has received notification of your change in exclusion status, you will be provided with a letter detailing the effects that your change in exclusion status will have on your pay, insurances and other benefits.
Change in Employment Tenure
The following information is designed to help you understand your options and responsibilities when there is a change in employment tenure. This information should be read in conjunction with the Relevant Authorities such as your Collective Agreement and/or the various Terms and Conditions of Employment specific to your classification group.
You may want to know...
When would a change in employment tenure occur?
A change in employment tenure occurs when there is a change in your employment type. The following are some of the more common types of change in tenure:
- Casual to Term
- Term to Indeterminate
Will a change in employment tenure affect my pay?
A change in tenure will not affect your rate of pay; however, it may affect your net pay. A change in your net pay will occur as a result of becoming eligible to participate in various mandatory plans. These plans can include the Public Service Pension Plan, the Supplementary Death Benefit plan, the Disability/Long Term Disability plan, union dues deductions and eligibility to the bilingualism bonus, if applicable.
How will the Pay Centre be notified that my employment tenure has changed?
As part of the staffing process, your departmental Human Resources section will be providing you with a Letter of Offer for the new change in tenure and will be forwarding various pieces of information about your new employment tenure to the Pay Centre.
How will I be informed about benefits, allowances, and insurances that I may be eligible for?
Once the Pay Centre has received notification of your change in tenure, you will be provided with a letter detailing the effects that your new employment will have on your pay, leave, insurances and other benefits.
Dual Remuneration
The following information is designed to help you understand your options and responsibilities when entering into or when contemplating a dual remuneration situation.
You may want to know...
What is the meaning of dual remuneration?
Dual remuneration occurs when an employee is in receipt of salary for more than one position in the Public Service. For example, dual remuneration occurs if you are working part-time in two or more different positions.
What would be my rate of pay in the second position?
The rate of pay for your second position will be determined as if you had only one position. No consideration would be given to your other position(s).
How will the Pay Centre be notified that I have entered into a dual remuneration situation?
As part of the staffing process, the Human Resources section of the department offering you additional employment will be forwarding various pieces of information about your employment to the Pay Centre. In addition, once you have signed the Letter of Offer, you should contact the Pay Centre to ensure they are aware of the dual remuneration situation.
When will I receive my first cheque for my additional employment period?
As a newly appointed employee, your first pay cheque should be issued within 20 days of receipt of the attached forms at the Pay Centre:
Letter of Offer, Provincial tax forms, Employee questionnaire or equivalent, signed Oath Of Allegiance, Direct Deposit Enrollment form with a Pay Action Request (PAR) (PWGSC-TPSGC 446-1).
Refer to the Pay Centre Service Standards.
Will I receive a cheque for each employment or will the payment be combined?
If your second employment is in the same department you will receive one cheque. If you are employed in positions that are in different departments, you will receive a cheque from each department.
Will I receive additional information about the effects that my dual employment situation will have on my insurances and benefits?
The Pay Centre will provide you with a letter outlining options available to you and the effects that your dual remuneration situation will have on various benefits, insurances and your pension plan.
Can I use leave that I have earned in one position for time off in another position?
In a dual remuneration situation, leave earned in one position cannot be used in the other position(s).
Dual Employment
The following information is designed to help you understand your options and responsibilities when considering or entering into a dual employment situation.
You may want to know...
What is dual employment?
Dual employment is when an indeterminate (permanent) employee on an extended period of leave without pay accepts another position for a specified period in the same, or in another department.
What type of extended leave without pay can I take from my regular position that will allow me to accept employment for a specified period in another position?
The type of leave without pay that you are on from your regular position will determine if you should be accepting a specified period of employment in another position. For example, if you are granted maternity, parental, care of family, educational leave without pay etc. you should not be accepting alternate employment as it would be contrary to the reason for which the leave was granted. In these cases you would be expected to cease employment in your regular position. However, in the case of relocation of spouse, it is possible to accept specified period employment at the relocation city.
What rate of pay will I receive in the specified period employment?
The rate of pay for the specified period position will be calculated based on the rate for a new appointment to the Public Service. Consideration will not be given to the rate of pay you were receiving in your regular position and the rate of pay in the specified period employment will not be considered when you return to your regular position or if you are appointed to another indeterminate (permanent) position.
What terms and conditions are applicable in a dual employment situation?
If you are in a dual employment situation, you will be subject to the Relevant Authorities such as your Collective Agreement and/or the various Terms and Conditions of Employment of the specified period employment.
Can I use my vacation and sick leave from my regular position?
Vacation and sick leave credits from your regular position cannot be accessed or used during your specified period employment. Leave that you have earned in your regular position will remain banked until you either return to your regular position or cease employment from your regular position.
Will I earn vacation leave credits in my specified period employment?
You will earn vacation leave credits based on your period and tenure of employment. Your leave credits will be earned at the rate applicable to the combined years of service. For example, your service prior to the leave without pay in your regular position and for the specified period appointment.
Will I earn sick leave credits in my specified period employment?
You will earn sick leave in your specified period employment; however, you will only be able to use your sick leave credits after 3 months of continuous service.
Can any unused vacation and sick leave from my specified period employment be transferred to my regular position balance at the end of my specified period employment?
All unused vacation leave credits earned during your specified period appointment will be cashed out at the end of your term; however, unused sick leave credits will be transferred to your regular indeterminate position at the end of your specified period employment.
How will the Pay Centre be notified that I have commenced a specified period employment and am in a dual employment situation?
As part of the staffing process, the Human Resources section of the department offering you the specified period employment will be forwarding various pieces of information about your employment to the Pay Centre. In addition,once you have signed the Letter of Offer, you should contact the Pay Centre to ensure they are aware of the dual employment situation.
When will I receive my first cheque for my specified period employment?
As a newly appointed employee, your first pay cheque should be issued within 20 days of receipt of the attached forms at the Pay Centre:
Letter of Offer, Provincial tax forms, Employee questionnaire or equivalent, signed Oath Of Allegiance, Direct Deposit Enrollment form with a Pay Action Request (PAR) (PWGSC-TPSGC 446-1).
Refer to the Pay Centre Service Standards.
Will I receive additional information about the effects that the dual employment will have on my insurances and benefits?
The Pay Centre will provide you with a letter outlining options available to you and the effects of the dual employment on your specified period employment.
Can I accept an indeterminate (permanent) appointment in a dual employment situation?
A dual employment situation occurs only in situations where an indeterminate employee on extended leave without pay accepts another position for a specified period. You will be required to resign or transfer in order to accept an indeterminate (permanent) appointment in another position.
The period of my authorized leave without pay is due to expire for my regular position. What process should I follow?
At the end of your authorized leave without pay, you will be expected to:
- return to your regular position; OR
- request approval for an extension of the leave without pay; OR
- resign from your regular position.
Variable/Compressed Work Week
The following information is designed to help you understand your options and responsibilities when requesting to complete your weekly hours of work in a period other than five (5) standard working days and should be read in conjunction with the Relevant Authorities such as your Collective Agreement and/or the various Terms and Conditions of Employment specific to your classification group.
You may want to know…
What is a variable work week?
A variable work week is the compression or extension of the weekly hours of work in a period other than five (5) standard working days averaged over a specified period of time. It is commonly referred to as compressed work week.
Are all employees able to request to work a variable work week?
Not all collective agreements and terms and conditions of employment contain provisions for a variable work week. For example, the Terms and Conditions of Employment for the Executive group specifically prohibit a compressed work week and the Directive on the Terms and Conditions of Employment for Certain Excluded/Unrepresented Employees does not have a variable work week provision. It is therefore recommended that you consult the Relevant Authorities such as your Collective Agreement and/or the various Terms and Conditions of Employment specific to your classification group in order to determine if you are able to request to work a variable work week.
I would like to apply to work a variable work week. How should I proceed?
Your request to complete your weekly hours of work in a period other than five (5) standard working days requires the approval of your manager. Your manager will assess the organization to ensure operational requirements can be met and that the work arrangement will not incur an increase in operational costs, such as overtime.
Will my salary change when I am working a variable work week?
Your salary will remain the same during the approved period of the variable work week.
If I work additional hours, how will I be compensated for the overtime?
The calculation for overtime for work performed in excess of your variable work week hours on a regular working day or on a day of rest is normally paid at a different rate. In many collective agreements, it is paid at time and three-quarters (1 ¾). Refer to the Relevant Authorities such as your Collective Agreement and/or the various Terms and Conditions of Employment specific to your classification group.
If I am asked to act in a different position during a period that I am working a variable work week, how will the qualifying period and acting period be calculated?
If you are working a variable work week, the qualifying period for acting pay will be converted to hours. For example, if your collective agreement stipulates that the qualifying period to be eligible for acting pay is 3 days and the hours of work in your collective agreement are 7.5 hours per day, you will be required to act for 22.5 hours before qualifying for acting pay.
Example: 7.5 hours x 3 days = 22.5 hours
The acting pay will be paid to you based on the number of hours you work per day. As an example if you work 8.33 hours per day for 5 days, the payment to you will be 8.33 hours per day x 5 days which would be equivalent to 41.65 hours.
Does a person who works a variable work week have to make up time or submit vacation leave for the difference in hours of the designated holiday and their compressed work day?
You will be required to make up the difference in time or submit a vacation leave request for the additional time difference between the designated holiday hours and your compressed work day hours.
How do I request a day of a leave while working a variable work week?
When you request a day of leave, you must report the variable hours and not the regular standard hours of work of the collective agreement or Terms and Conditions of employment. As an example, if your variable work day is 8.33 hours, you will request leave for 8.33 hours and not 7.5 hours.
How will the Pay Centre be notified that my regular hours have changed and I am working a variable work week?
Once your manager has approved your variable work week schedule, he/she will subsequently advise your departmental Human Resource section, who in turn will provide the necessary information to the Pay Centre.
Changes to Your Hours of Work
The following information is designed to help you understand your options and responsibilities when moving from full-time hours to part-time hours and should be read in conjunction with the Relevant Authorities such as your Collective Agreement and/or the various Terms and Conditions of Employment specific to your classification group.
There are two types of part-time employment as follows:
- When the employee’s assigned hours of work are in excess of one-third of the normal weekly hours of work for a full-time employee. These employees are subject to the terms and conditions of employment specified in their Collective Agreement.
- When the employee’s assigned hours of work are one-third (1/3) or less of the normal weekly hours of work for a full-time employee. These employees will follow certain terms and conditions of employment specified in the relevant Collective Agreement. Some exclusions from the collective agreement provisions are earning of vacation leave and union dues deductions as well there is not an entitlement to the bilingual bonus.
You may want to know…
I am a full-time employee and would like to change my hours to part-time. How should I proceed?
Your request to change from full-time to part-time employment requires the approval of your manager. Your manager will consider the operational requirements of the organization prior to agreeing to the change in employment status.
Does the number of hours that I work affect my benefits?
If you are a part-time employee working one-third or less than the normal weekly hours of a full time employee, your eligibility to various benefits such as Disability Insurance, Public Service Dental Care Plan, Public Service Superannuation Plan will differ. The Pay Centre will provide you with a detailed benefit letter outlining your eligibility to participate in the various plans.
I am a part-time employee working one-third (1/3) or less than the normal weekly hours of a full-time employee. Will I be required to pay union dues?
As a part-time employee working one-third (1/3) or less than the normal weekly hours, you are accorded certain terms and conditions of employment however are not required to pay union dues.
How will my salary be calculated as a part-time employee?
Your salary will be calculated by prorating the full-time pay rate with the number of hours in your part-time work week.
Is there a formula I can use to estimate my salary as a part-time employee?
The formula is as follows:
AWW = Assigned Work Week (your part time hours)
SWW = Scheduled Work Week (full time hours)
Full-time rate of pay x AWW/SWW = prorated salary
As a part-time employee, am I eligible for the bilingualism bonus if I meet the bilingualism bonus requirements?
You are eligible for the bilingualism bonus at a prorated amount if you meet the bilingualism bonus requirements. You can estimate the amount by using the following formula:
$800 x Your part time hours (AWW)/Full time hours (SWW) = Prorated entitlement
A part-time employee working one-third (1/3) or less of the hours of a full-time employee is not eligible to receive the bilingualism bonus.
If I work hours in excess of my regular part-time hours, how will the payment be calculated?
Any hours worked in excess of your part-time hours will be calculated at the straight time rate of pay up to the normal daily or weekly hours in a standard/full-time workweek. Hours in excess of the daily or weekly full-time hours will be paid at the applicable overtime rate by completing an Extra Duty Pay form.
Am I entitled to payment for designated paid holidays?
A part-time employee is not paid for Designated Paid Holidays/Statutory Holidays, but is instead paid a premium. Refer to the Relevant Authorities such as your Collective Agreement and/or the various Terms and Conditions of Employment specific to your classification for the applicable premium rate.
It is important to note that if a designated holiday falls on your scheduled work day, that day will be recovered from your regular salary.
How will my vacation and sick leave be calculated?
Annual and sick leave credits are prorated in order to account for your reduced work week. You will earn your vacation leave credits for each month that you receive pay for at least twice (2) the number of hours in your part-time workweek. Refer to the Relevant Authorities such as your Collective Agreement and/or the various Terms and Conditions of Employment specific to your classification group for the applicable rate of calculation. Leave is granted on an hour-for-hour basis and may only be granted on normal scheduled workdays.
If you are a part-time employee working one third (1/3) or less than the normal weekly hours of a full-time employee, you are not entitled to vacation leave; however, you will instead be paid 4% vacation pay on all hours worked, including overtime.
How will my leave entitlements be calculated if I am not working the same number of hours each week?
As it is necessary to establish an average work week (AWW) for the calculation of your entitlements, an average estimate of the hours that you work will be calculated on a monthly basis.
How will the Pay Centre be notified that I have reduced my hours of work from full-time to part-time?
Once your manager has approved the reduction of your full-time employment to part-time employment, he/she will subsequently advise your departmental Human Resource section, who in turn will provide the necessary information to the Pay Centre.
Will the Pay Centre inform me of how my part-time employment will affect my leave and other benefits?
Once the Pay Centre has received notification of your part-time employment, you will be provided with a letter detailing the effects that your reduced hours will have on your pay, leave, insurances and other benefits.
Transferring Between Departments
The information which follows is designed to help you understand your options and responsibilities when transferring between departments in the Public Service.
You may want to know…
What are the steps I need to take when I am transferring from one department to another within the Public Service?
Once you have signed the letter of offer with your new department, you should follow the following steps:
- Advise your former department’s manager;
- Provide your new department manger with your signed letter of offer
- Provide your former department’s manager with a copy of the letter of offer;
- Ensure all leave requests have been submitted to your former manager and approved prior to your departure;
- Complete your departmental departure form (if applicable);
- Meet with your former department’s Finance section to review any outstanding monies owing to your former department.
How will the Pay Centre be notified that I have transferred in to the new department?
Your former department’s manager will forward a copy of the letter of offer to the Human Resources section within your former department. The Human Resource’s section will provide this information to the Pay Centre. In addition, the Human Resources section of your new department will provide the Pay Centre with pertinent information about your new employment. The Pay Centre will match the records and transfer your account to your new department.
What happens to my pay when I transfer?
You will continue to receive your pay from your former department until the transfer of your pay to your new department is complete.
How long will it take for me to be paid by the new department?
The transfer process can be complex and because the transfer process takes effect on the first (1st) pay of the month only, it may take several months before your pay is issued through your new department. It is therefore helpful if you can provide each of the departmental compensation sections or the Pay Centre with contact names from each department.
Will my pay file be transferred to the Pay Centre from my former department?
The Human Resources section from your former department will notify the Records office of your transfer and your file will be forwarded to the Pay Centre in Miramichi, N.B.
What should I do when I arrive at my new department?
If you have been provided with any documentation from your former department it will be important to provide it to your new Compensation section or to the Pay Centre if pay services are being provided by the Pay Centre in Miramichi, NB. Please note that the transfer process can be complex and it may take several months before your pay is issued through your new department.
Do I need to complete additional forms to initiate my pay with my new department?
There is no requirement to complete additional forms in order to initiate your pay with your new department as your pay will continue from your former department until the transfer takes effect. You should, however, update your address in People Soft and provide the Pay Centre with any changes to your personal tax status if you are moving between provinces. The Pay Centre or the compensation section from your new department will automatically update your tax based on your province of work.
Will the same process apply if I am moving to a separate employer?
Movement to or from a separate employer organization is not treated the same as movement between two departments where Treasury Board is the employer. You should contact your departmental Compensation Section of your new organization for more information.
Acting in a Position
The following information is designed to help you understand your options and responsibilities when there is a change to your basic pay as a result of an acting pay situation.
You may want to know…
I have been asked by my manager to act in a position with a higher classification level. How is the salary for my acting pay calculated?
The promotion or deployment calculations are used to determine the rate of pay in an acting position.
Generally speaking, a promotion occurs when the maximum rate of pay of the position you are moving to exceeds the maximum rate of pay of the position you are leaving by:
- the lowest pay increment of the new position; or
- four percent (4%) of the maximum rate of the new position if there is only one rate of pay i.e. GL, GS, HP, HS; or
- four percent (4%) of the maximum rate of the new position where the appointment is to a group governed by performance pay i.e. AS-07, PE-06, FI-04 etc.
Reference 2.2.3 and 2.2.4 of the Directive on Terms and Conditions of Employment.
Please note that some classifications such as Executive Group (EX), Law Group (LA) and others have specific calculations identified in their Terms and Conditions of employment or salary administration plan relative to their appointments.
I have been asked to continue acting in the higher level position; however, my salary has reverted back to my basic pay rate. Why is this?
The Pay Centre can only pay acting pay for an identified period and only when all documentation is received authorizing the payment. As pay is processed in advance, unless authorization is received to continue payment at least three (3) weeks in advance of the initial end date, action to revert your salary to the basic rate will be automatically initiated.
I received payment for 10 days acting pay and am entitled to 4 of those days. When will the additional days be recovered from my pay cheque?
It is the practice of the Pay Centre to revert the salary to the basic pay rate in the pay period following the acting pay cessation date. The additional days of acting pay that may result from this process will be recovered from the next regular pay cheque.
I have been asked to continue acting in the same position which will take me beyond a year. Am I entitled to a pay increment?
While in an acting situation you will continue to receive pay increments in your substantive (basic) level. You may also be entitled to receive a pay increment in the acting level. This is dependent on where you are on the scale of rates in your substantive (base) level. The Pay Centre will perform various calculations and apply specific rules based on these calculations. Reference 6.4.1 and 6.4.2 of the Directive on Terms and Conditions of Employment.
If I receive a pay increment or a salary revision in my substantive (base) level, will my acting pay rate be recalculated?
If you receive a pay increment or a salary revision in your substantive (base) level, your acting pay rate will be recalculated and your acting pay rate will be adjusted accordingly. If as a result of the recalculation the rate is less, you will continue to receive the rate prior to the recalculation. Reference 6.3.1 of the Directive on Terms and Conditions of Employment.
If there is a revision to the salary range in my acting classification, am I entitled to it?
You are entitled to a revision to the salary range of the acting level. Reference 6.3.2 of the Directive on Terms and Conditions of Employment.
What collective agreement will I be covered by while acting?
You will be subject to the Terms and Conditions of Employment or the Collective Agreement of the acting group, except while acting in the Executive (EX) group. While acting in the Executive group, you will remain covered by the Terms and Conditions of Employment or the Collective Agreement of your basic level; however, you will not be entitled to overtime, call back, reporting pay, standby, shift premiums, travelling time or any other cash compensation which is dependent on completing a specified number of hours in a normal workweek. Reference 6.8.1 and 6.8.2 of the Directive on Terms and Conditions of Employment.
While acting, I have been asked to act at a higher level for a short period of time, after which I will revert back to my first acting duties. How will my pay rate be calculated for the second acting period and will it affect my first acting rate?
The rate of pay for the second (2nd) acting will be calculated using your substantive (base) salary. If after the calculation the rate of acting is less than the first (1st) acting rate, you will be paid at the rate in the second (2nd) acting level that is nearest to, but not less than, what you were making in the first (1st) acting.
Once you revert to your previous acting duties, you will receive the rate you were previously receiving before you had left that position. Reference 6.5.b of the Directive on Terms and Conditions of Employment.
I have been acting in a position and have now been promoted or deployed to a position at a higher group and level than the acting position. How will my pay be calculated?
Your rate of pay will be calculated using your substantive (base) salary. If after the calculation the rate is less than the acting rate you were previously receiving, you will be paid at the rate that is nearest to, but not less than, your previous acting rate. Reference 6.6.1.b of the Directive on Terms and Conditions of Employment.
If I am promoted or deployed to a new substantive (base) position that has a lower maximum rate of pay than my current acting rate and, will my acting rate of pay be recalculated?
The acting rate will be recalculated based on your new substantive (base) position. If the recalculation results in a rate of pay that is equal to or less than your previous acting rate of pay, you will retain the previous established acting rate and pay and increment date. Reference 6.6.2 of the Directive on Terms and Conditions of Employment.
Promotion/Deployment/Demotion
The following information is designed to help you understand your options and responsibilities when there is a change to your basic pay as a result of a promotion, deployment or demotion.
You may want to know…
If I am moving to a position with a classification that has a higher maximum rate of pay than the one I am leaving, is this considered a promotion?
Generally a promotion occurs when the maximum rate of pay of the position you are moving to exceeds the maximum rate of pay of the position you are leaving by:
- the lowest pay increment of the new position; or
- four percent (4%) of the maximum rate of the new position if there is only one rate of pay (i.e. GL, GS, HP, HS); or
- four percent (4%) of the maximum rate of the new position where the appointment is to a group governed by performance pay (i.e. AS-07, PE-06, FI-04 etc.).
Reference 2.2.3 and 2.2.4 of the Directive on Terms and Conditions of Employment.
Please note that some classifications such as Executive Group (EX), Law Group (LA) and others have specific calculations identified in their Terms and Conditions of employment or salary administration plan relative to their appointments.
Are allowances included in the calculation of the promotion?
Allowances such as supervisory differential and inmate training differential form part of a salary and are included in the calculation of the rate of pay for promotion, deployment, demotion, and acting pay.
What happens to my salary if after the calculation it is not a promotion (i.e. a deployment)?
If after the calculation the differences are not sufficient to provide a promotion, you will be deployed (transferred) to the new position. You will be paid at the rate that is closest to but not less than the rate you were receiving in the position you are leaving. This may, however, result in an increase in your salary rate. Reference 2.2.5 and 2.2.6 of the Directive on Terms and Conditions of Employment.
What is the salary calculation if I am moving to a position that has a lower maximum rate of pay than the one I am leaving (i.e. a demotion)?
Demotion, for pay purposes, occurs when the maximum rate of pay of the new position is lower than the position you are leaving. You will be paid at the rate that is nearest to but not more than you were receiving in the position you are leaving. Reference 2.2.7 and 2.2.8 of the Directive on Terms and Conditions of Employment.
How will the Pay Centre be advised of my promotion, deployment, or demotion?
Your manager will provide your signed letter of offer to your departmental Human Resource section who will in turn advise the Pay Centre of your promotion, deployment or demotion.
When should I expect to see the new rate of pay on my salary cheque?
Once the required documentation is received by the Pay Centre, your new salary rate will be calculated and pay action to process the promotion, deployment or demotion will be taken within 10 working days of receipt. Refer to the Pay Centre Service Standards.
Changing your Personal Information
The following information is designed to help you understand your options and responsibilities with respect to changing your personal information.
You may want to know…
What process should I follow to update my address?
You are responsible for updating your profile in PeopleSoft with your change of address. If your change of address includes a change in province of residence, you will be required to send a written request to the Pay Centre to affect the change for appropriate Income Tax deductions.
In addition, you should contact the Your Public Service Pension and Benefits to advise them of your change of address.
Are there other sources that I should notify of my change of address?
Other sources where you may want to change your address include at Canada Post, at your banking institute(s), on your provincial Drivers Licence, on your provincial Health Card, on your household utilities and on any credit cards.
Who should I notify that I am changing my name?
You are responsible for updating your profile in PeopleSoft with your change of name, and if applicable, change in marital status, address and/or next of kin. In addition, you will be required to send a written notification to the Pay Centre of your change of name.
Your Public Service Pension and Benefits site contains information about the process you should follow in the event of your marriage or common-law relationship or your divorce or separation.
What process should I follow to have my name changed on my payments?
The Pay Centre will take action within 10 days of receiving your written notice to have your name changed on your payments.
Are there other sources that I should notify of my name change?
Other sources where you may want to change your name include on your provincial Drivers Licence, on your provincial Health Card, at your banking institute(s), as well as on any credit cards.
Is direct deposit mandatory?
Direct Deposit is the automatic deposit of regular pay and supplementary payments to any bank or financial institution in Canada. Direct deposit of regular salary has been mandatory since September 1, 1992 for all newly appointed eligible employees (indeterminate, term > 6 and part-time > 12 hrs). As of April 30, 2008, direct deposit of supplementary payments became mandatory for all eligible employees and allows for the deposit to a different account.
Are all employees eligible for direct deposit?
Effective January 2012 all employees are eligible for direct deposit.
How do I start, amend or stop direct deposit to my bank account?
To start, amend or stop direct deposit, you must complete a PWGSC-TPSGC 8437 - Direct Deposit Enrolment Request - (available on Government of Canada network only) along with either a copy of a void cheque, a copy of a document from the employee’s bank identifying the account information or by completing the banking information area on the PWGSC-8437 form and email it to the Pay Centre along with the completed Pay Action Request (PAR) Form.
Should you redirect your pay to a different financial institution, it is important that you do not close your current bank account until you have verified that your pay has been deposited in your new account.
What happens if I do not provide my direct deposit enrolment form to the Pay Centre?
Since the Direct Deposit Enrolment form (PWGSC-8437) is mandatory for all eligible employees, the Pay Centre will not process your first pay until the PWGSC-TPSGC 8437 - Direct Deposit Enrolment Request - (available on Government of Canada network only) is received. It is recommended that the form PWGSC-8437 be completed and sent to the Pay Centre at the same time as the letter of offer to avoid any delay in receiving first pay.
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