Canada Post Review

The Government of Canada is conducting an independent review of Canada Post to ensure Canadians receive quality postal services at a reasonable price. Canadians from coast to coast to coast are having a say in the services they value and need.

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Why we are conducting this review

The goal of the review is to help put Canada Post on a self-sustaining footing, while providing valuable services for Canadians well into the future. Views of Canadians matter and are being taken into consideration throughout the Review.

How the review is working

The independent review of Canada Post is being carried out in two phases.

Phase 1

An independent four-member task force undertook an analysis of Canada Post’s services and current financial situation, conducted public opinion research, met with key stakeholders, and examined international best practices for postal delivery.

On September 12, 2016, the task force released a discussion paper, entitled Canada Post in the Digital Age. The paper was developed by the task force to inform Canadians, Parliamentarians and the Government on Canada Post Corporation’s financial situation, the needs of Canadians and viable options.

The results of the public opinion research that was conducted with Canadians, Indigenous peoples, and businesses are also available.

Phase 2

The House of Commons Standing Committee on Government Operations and Estimates consulted Canadians from coast to coast to coast. The information presented in the task force’s discussion paper: Canada Post in the Digital Age provided a starting point for the consultations. The paper is one of many sources that will be used to shape the future of Canada Post.

On December 13, 2016, the Standing Committee on Government Operations and Estimates’ released their report: The Way Forward for Canada Post. The Committee’s report includes recommendations to the Government on the future of Canada Post.

The Government tabled its response to the Standing Committee’s report on April 12, 2017. It is currently considering the Committee’s recommendations as well as all of the evidence gathered throughout the review process. The priority is to ensure Canada Post provides Canadians with the quality postal services they deserve.

The future direction of Canada Post will be announced in 2017.