Before sending us an e-mail, please review the answers to our most frequently asked questions listed below:
Q1. I applied for a criminal record check (police clearance) two months ago. When can I expect to get my results?
Contact Civil Fingerprint Services (CFSS) via email and provide the following information:
NOTE: Civil Fingerprint Services is currently receiving a high volume of e-mail, therefore there may be delays in receiving a response. We apologize for any inconvenience.
Q2. I need to submit fingerprints for a criminal record check for Visa/Immigration (and etc) purposes. What is the procedure?
Please see the Civil Fingerprint file for detailed application instructions.
Q3.How do I apply for a security clearance for employment purposes?
The RCMP does not grant security clearances. The sponsoring/hiring agency initiates the security clearance process. At the formal request of the sponsoring/hiring agency, the RCMP certifies criminal record checks.
Q4. How/where do I get a fingerprint form?
Civil Fingerprint Services Section can provide forms by mail. Contact CFSS by phone at 613-998-6362 or by e-mail at civilnps@rcmp-grc.gc.ca . Provide your full name, mailing address, and specify the number of forms required.
If you still have a question or comment, please contact us by e-mail .