We appreciate your comments and questions, as they help us improve the quality of our services to you. You can contact us as indicated below.
Hours of operation: Monday to Friday 8 a.m. to 5 p.m. ET
Telephone: 1-800-635-7943 or 613-941-5995
TTY: 1-800-465-7735
Fax: 1-800-565-7757 or 613-954-5779
Before you contact us, please read our Privacy Notice Statement below. We also invite you to explore our Frequently Asked Questions and Help pages.
Important: The Internet is a public forum and electronic information can be intercepted. This is not a secure Web site. Please do not disclose unnecessary confidential information about yourself or your accounts with PWGSC.
Note: You cannot order by email or using the form.
You can submit your questions and/or comments directly to publications@tpsgc-pwgsc.gc.ca or using the form below. Do not forget to enter your email address if you wish to receive an answer.
Provision of the information requested on this form is on a voluntary basis. We will use the information for the purpose of responding to your questions/comments, and to improve our customer services. The information will be held in the Standard Personal Information Bank, number PSU 914 and it will be retained according to the retention and disposal schedule established for this bank.
Your personal information is protected under the provisions of the Privacy Act, which states that you have the right to access your personal information and request changes to incorrect information.
For more information about your rights, see Info Source. This is a Government of Canada publication available in major libraries, at government information offices and from constituency offices of federal Members of Parliament.