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Contact Us

National Library of Canada
395 Wellington Street
Ottawa, Canada K1A 0N4

General Enquiries

Telephone: (613) 995-9481 or 1-877-896-9481 (Toll free in Canada)
TDD: (613) 992-6969 or 1-866-299-1699 (Toll free in Canada)
Fax: (613) 943-1112
E-mail: reference@nlc-bnc.ca
On-line Reference Enquiry Form at:
www.nlc-bnc.ca/6/1/s1-700-e.html

Services

For information and assistance for the following services, simply contact the e-mail address listed. A response to your query will be sent within three working days.

AMICUS Products and Services
URL: www.nlc-bnc.ca/amicus/index-e.html
Telephone: (819) 997-7227
Fax: (819) 994-6835
E-mail: cic@nlc-bnc.ca
Canadiana: The National Bibliography
URL: www.nlc-bnc.ca/canadiana/index-e.html
Telephone: (819) 994-6921
Fax: (819) 997-7517
E-mail: canadiana@nlc-bnc.ca
Canadian Book Exchange Centre
URL: www.nlc-bnc.ca/cbec-ccel/index-e.html
Telephone: (613) 952-8902
Fax: (613) 954-9891
E-mail: cbecccel@nlc-bnc.ca
Canadian Children's Literature Service
www.nlc-bnc.ca/6/2/index-e.html
Telephone: (613) 996-7774
Fax: (613) 995-1969
E-mail: clsslj@nlc-bnc.ca
Canadian Literature Research Service (CLRS)
URL: www.nlc-bnc.ca/6/3/index-e.html
Telephone: (613) 996-7774
Fax: (613) 995-1969
E-mail: clrssrlc@nlc-bnc.ca
Canadian Subject Headings (CSH)
URL: www.nlc-bnc.ca/6/23/index-e.html
Telephone: (819) 953-6810
Fax: (819) 953-0291
E-mail: cataloguing.standards@nlc-bnc.ca
Canadian Theses Service
URL: www.nlc-bnc.ca/6/4/index-e.html
Telephone: (819) 953-6221
Fax: (819) 997-7517
E-mail: theses@nlc-bnc.ca
Cataloguing in Publication (CIP)
URL: www.nlc-bnc.ca/cip/index-e.html
Telephone: (819) 994-6881
Fax: (819) 997-7517
E-mail: cip@nlc-bnc.ca
Cataloguing Standards
URL: www.nlc-bnc.ca/6/17/index-e.html
Telephone: (819) 994-6900
Fax: (819) 953-0291
E-mail: cataloguing.standards@nlc-bnc.ca
Electronic Collection
URL: http://collection.nlc-bnc.ca/
Telephone: (819) 997-9565
Fax: (819) 953-8508
E-mail: e.publications.e@nlc-bnc.ca
Exchanges
Telephone: (819) 997-9545
Fax: (819) 953-6207
E-mail: exchanges@nlc-bnc.ca
Gifts
URL: www.nlc-bnc.ca/6/33/index-e.html
Telephone: (819) 994-6855
Fax: (819) 997-2395
E-mail: gifts@nlc-bnc.ca
Interlibrary Loan (ILL)
URL: www.nlc-bnc.ca/6/16/index-e.html
Telephone:
(613) 996-7527 (for general enquiries)
(613) 996-3566 (for status of requests and renewals)
Fax: (613) 996-4424
E-mail: illservicespeb@nlc-bnc.ca
ISBN: Canadian ISBN Agency
URL: www.nlc-bnc.ca/isbn/index-e.html
Telephone: (819) 994-6872
Fax: (819) 997-7517
E-mail: isbn@nlc-bnc.ca
ISMN: Canadian ISBN Agency
URL: www.nlc-bnc.ca/ismn/index-e.html
Telephone: (819) 994-6872
Fax: (819) 997-7517
E-mail: isbn@nlc-bnc.ca
ISSN: ISSN Canada
URL: www.nlc-bnc.ca/issn/index-e.html
Telephone: (819) 994-6895
Fax: (819) 997-6209
E-mail: issn@nlc-bnc.ca
Jacob M. Lowy Collection
URL: www.nlc-bnc.ca/6/26/s26-400-e.html
Telephone: (613) 995-7960
Fax: (613) 995-1969
E-mail: lowy@nlc-bnc.ca
Legal Deposit
URL: www.nlc-bnc.ca/6/25/s25-200-e.html
Telephone: (819) 997-9565
Fax: (819) 953-8508
E-mail: legal.deposit@nlc-bnc.ca
Library Information Service
URL: www.nlc-bnc.ca/6/7/index-e.html
Telephone: (613) 995-9481
Fax: (613) 943-1112
E-mail: lissib@nlc-bnc.ca
Literary Manuscript Collection
URL: www.nlc-bnc.ca/6/3/s3-200-e.html
Telephone: (613) 996-7820
Fax: (613) 995-1969
E-mail: litmss@nlc-bnc.ca
MARC Format
URL: www.nlc-bnc.ca/6/19/index-e.html
Telephone: (819) 994-6936
Fax: (819) 953-0291
E-mail: marc@nlc-bnc.ca
Music Division
URL: www.nlc-bnc.ca/6/28/index-e.html
Telephone: (613) 996-2300
Fax: (613) 952-2895
E-mail: mus@nlc-bnc.ca
MARC Records Distribution Service (MRDS)
URL: www.nlc-bnc.ca/6/17/s17-204-e.html
Telephone: (819) 994-6921
Fax: (819) 997-7517
E-mail: mrds@nlc-bnc.ca
Media Relations
URL: www.nlc-bnc.ca/1/1/index-e.html
Telephone: (613) 996-6128 or (613) 293-4298
Fax: (613) 991-9871
E-mail: pauline.marie.portelance@nlc-bnc.ca
Public Programs
URL: http://www.nlc-bnc.ca/calendar/index-e.html
Telephone: (613) 992-9988
Fax: (613) 947-2706
E-mail: public.programs@nlc-bnc.ca
Publications of the National Library of Canada
URL: www.nlc-bnc.ca/publications/index-e.html
Telephone: (613) 995-7969
Fax: (613) 991-9871
E-mail: publications@nlc-bnc.ca
Rare Books
URL: www.nlc-bnc.ca/6/9/index-e.html
Telephone: (613) 947-0828
Fax: (613) 995-1969
E-mail: rare.books.livres.rares@nlc-bnc.ca
Reading Room/Circulation Desk
URL: www.nlc-bnc.ca/6/26/s26-207-e.html
Telephone: (613) 996-7428
Fax: (613) 943-1112
E-mail: reference@nlc-bnc.ca
Répertoire de vedettes-matière
(Bibliothèque, Université Laval)
URL: www.nlc-bnc.ca/rvmweb/index-e.htm
Telephone: (418) 656-2131, ext. 2871 (RVM team) or 6315 (orders)
Fax: (418) 656-3910
E-mail: rvm@bibl.ulaval.ca
Tours
Telephone: (613) 943-7915
Fax: (613) 991-9871
E-mail: tours.visites@nlc-bnc.ca
Union Catalogue
URL: www.nlc-bnc.ca/6/21/index-e.html
Telephone: (819) 997-7990
Fax: (819) 953-0291
E-mail: union.catalogue@nlc-bnc.ca

Other Contacts

To reach a National Library employee, search the Government of Canada Employee Directory to find their telephone and fax numbers, or mailing address.

Contact the National Librarian,
Mr. Roch Carrier, at roch.carrier@nlc-bnc.ca.
URL: www.nlc-bnc.ca/national-librarian/index-e.html
Telephone: (613) 996-1623
Fax: (613) 996-7941

To contact the Friends of the National Library, see their Web site at: www.nlc-bnc.ca/friends/efriends.htm

For Web site enquiries, contact:
webadmin@nlc-bnc.ca

For Copyright inquiries, please consult the Important notices page.