Frequently Asked Questions

1. What is the Public Health Agency of Canada (PHAC)?
2. How can we apply for funding from the Public Health Agency of Canada (PHAC)?
3. Where can I get a copy of a Public Health Agency of Canada publication?
4. What kinds of projects does PHAC Atlantic fund?
5. How do I get a health or medicare card?
6. How can I get in touch with someone about the Canada Child Tax Benefit (CCTB)?

Q.  What is the Public Health Agency of Canada (PHAC)?

A.  The Public Health Agency of Canada was created in 2004 and is an organization within the federal government that focuses on injury prevention, emergency preparedness and response, and the prevention and control of both infectious and chronic diseases. The Agency's mission is to promote and protect the health of Canadians through leadership, partnership, innovation, and action in public health. It is supported by a collaborative, nation-wide network. This new focus and collaborative model ensure an effective response to public health issues.

The Public Health Agency has main offices in Winnipeg and Ottawa, and six regional offices across Canada.

For more information on the Public Health Agency of Canada, see
http://www.phac-aspc.gc.ca/media/nr-rp/2004/faq-eng.php

Q.  How can we apply for funding from the Public Health Agency of Canada (PHAC)?

A.  Contact the Public Health Agency of Canada Regional Office at (902) 426-2700 and ask for the program consultant responsible for the funding program you are inquiring about.

Q.  Where can I get a copy of a Public Health Agency of Canada publication?

A.  The Public Health Agency of Canada publishes both national and regional documents. Publications specific to Atlantic Canada are available on this site. For a hard copy, please call (902) 426-2700. Other publications are listed on the national publications page.

Q.  What kinds of projects does PHAC Atlantic fund?

A.    The Public Health Agency of Canada administers several grants and contributions programs.  Decisions about project support funding under each program are determined by regional priorities and program objectives.  Currently funded programs include:

• Aboriginal Head Start (AHS)
• AIDS Community Action Program (ACAP)
• Canada Prenatal Nutrition Program (CPNP)
• Canadian Diabetes Strategy
• Community Action Program for Children (CAPC)
• Healthy Living Fund, Regional Stream
• Hepatitis C Prevention, Support and Research Program
• Population Health Fund (PHF)

Q.  How do I get a health or medicare card?

A.  The toll-free numbers to call are

• New Brunswick Medicare - 1-888-762-8600
• Newfoundland and Labrador:
  • St. John’s/Avalon Region: 1-866-449-4459
  • All other areas, including Labrador: 1-800-563-1557
• Nova Scotia Medical Services Insurance - 1-800-563-8880
• Prince Edward Island Medicare - 1-800-321-5492

Q.    How can I get in touch with someone about the Canada Child Tax Benefit (CCTB)?

A.  The Canada Child Tax Benefit (CCTB) is now administered by the Canada Revenue Agency.  The toll-free number is 1-800-387-1193.