Important Notices

Copyright © Her Majesty the Queen in Right of Canada as represented by the National Energy Board, 2006

Questions or comments regarding this policy may be directed to the National Energy Board (NEB) through our Contact Us section.

• Copyright/Permission to Reproduce
  • Non-Commercial Reproduction
  • Commercial Reproduction
  • Third-Party Documents
• NEB publications available in multiple formats
• Disclaimer
• Hyperlinks
  • Links to Other Sites
  • Requesting a Link to a Third Party Site
  • Guidelines for Linking to the NEB Web site
• Official Languages
• Privacy Statement
  • Public Record
  • Email
  • Secure Web Forms
  • My Account and Epass
  • Unauthorized use of NEB Web sites

Copyright/Permission to Reproduce

Materials on this Web site were produced and/or compiled by the National Energy Board (NEB) for the purpose of providing users with direct access to information and services offered by the NEB.

The materials on this site are covered by the provisions of the Copyright Act, by Canadian laws, policies, regulations and international agreements. Such provisions serve to identify the information source and, in specific instances, to prohibit reproduction of materials without written permission.

Non-Commercial Reproduction

All rights reserved. Permission is granted to electronically copy and to print the information on this site for personal, internal and public non-commercial use only. The information may be reproduced, in part or in whole and by any means, without charge or further permission from the National Energy Board (NEB).

We ask only that:

• users exercise due diligence in ensuring the accuracy of the materials reproduced;
• the NEB be identified as the source department; and,
• the reproduction is not represented as an official version of the materials reproduced, nor as having been made, in affiliation with or with the endorsement of the NEB.

This does not apply to Commercial Reproduction and Third-party Documents.

Commercial Reproduction

Reproduction of multiple copies of materials on this site, in whole or in part, for the purposes of commercial redistribution is prohibited except with written permission from the Government of Canada's copyright administrator, Public Works and Government Services Canada (PWGSC). Through the permission-granting process, PWGSC helps to ensure that individuals / organizations wishing to reproduce Government of Canada materials for commercial purposes have access to the most accurate, up-to-date versions. To obtain permission to reproduce materials on this site for commercial purposes, please go to PWGSC's Applying for Copyright Clearance on Government of Canada Works page or contact:

Public Works and Government Services Canada
Publishing and Depository Services
350 Albert Street, 4^th Floor
Ottawa, Ontario
Canada
K1A 0S5

or

copyright.droitdauteur@pwgsc.gc.ca

Third-Party Documents

All rights reserved. Permission is granted to electronically copy and to print in hard copy for internal use only. Some of the materials and graphical elements found on the National Energy Board Web site are subject to copyrights held by other organizations. In such cases, some restrictions on the reproduction of materials or graphical elements may apply and it may be necessary to seek permission from the rights holder prior to reproducing the material. No part of this information may be reproduced, modified, or redistributed in any form or by any means, for any purposes other than those noted above (including sales), without the prior written permission of these organizations.

NEB publications available in multiple formats

NEB publications are available upon request in multiple formats.

Request from:

The Publications Office
National Energy Board
444 Seventh Avenue SW
Calgary, Alberta, T2P 0X8
E-Mail: publications@neb-one.gc.ca
Fax: (403) 292-5576
Phone: (403) 299-3562
1-800-899-1265

Disclaimer

Some of the information on this Web site has been provided by external sources. The National Energy Board (NEB) is not responsible for the quality, merchantability, and fitness for a particular purpose of products or services available on external sites and listed or described on the site; nor is the NEB responsible for the accuracy, reliability, or currency of the information contained on the Web site and supplied by external sources.

Changes may from time to time be made to the information referred to on this Web site; these changes may or may not be incorporated into any new version of the Web site. Be aware that electronic data can be altered subsequent to original distribution. Data can also quickly become out-of-date. It is recommended that careful attention be paid to the contents of any information on this Web site, and that the originator of the data or information may be contacted with any questions regarding the current state of the data and appropriate use. If you find any errors or omissions, we encourage you to report them to the NEB through our Contact Us section.

Hyperlinks

Links to Other Sites

Links to Web sites not under the control of the Government of Canada are provided solely for the convenience of visitors. The government is not responsible for the accuracy, currency or the reliability of the content. The government does not offer any guarantee in that regard and is not responsible for the information found through these links, nor does it endorse the sites and their content.

Visitors should also be aware that information offered by non-Government of Canada sites to which the NEB links is not subject to the Privacy Act, theOfficial Languages Act and may not be accessible to persons with disabilities. The information offered may be available only in the language(s) used by the sites in question and visitors should research the privacy policies of the sites before providing personal information.

The NEB reserves the right to regularly review and re-evaluate any and all links and reserves the right to terminate any link without prior notification.

Requesting a Link to a Third Party Site

Requests for hosting links to third party sites should be directed to the Webmaster (webmaster@neb-one.gc.ca).

The first priority and main consideration for any link included in our Links section is that it is a National Energy Board (NEB) Web site, product or service; a sponsored/partnered/member site; included in the Industry Portfolio; a Government of Canada Web site; or directly related to the NEB's mandate.

Guidelines for Linking to the NEB Web site

We have no objection to third party Web sites providing links to the National Energy Board (NEB) Web site. We ask only that Webmasters follow these simple guidelines: In addition to linking to a specific page within the NEB Web site, consider offering a link to the home page; The NEB discourages the use of frames and inlined content and requests that NEB content not be displayed in a frame or presented inline at third party sites; Links to NEB pages should be periodically checked to ensure their integrity.

Official Languages

The National Energy Board (NEB) respects the Official Languages Act and relevant Treasury Board policies. However, some material on these pages originates with organizations not subject to the Official Languages Act and is made available on this site in the language in which it was written.

Privacy Statement

The National Energy Board (NEB), and the Government of Canada as a whole, are committed to respecting the personal privacy of people who visit federal Web sites. This section summarizes the Web site privacy policy and practices of the NEB.

If you have any questions or comments about our privacy policy and practices, about how we administer the Privacy Act, or if you are not satisfied that we have adequately respected your privacy, you are encouraged to contact the NEB's Access to Information and Privacy Coordinator by telephone at 1-800-899-1265 or by facsimile at 1-877-288-8803. You can also contact the Office of the Privacy Commissioner of Canada by calling 1-800-282-1376.

The NEB does not automatically gather any personal information (such as your name, phone number, email address, or street address) when you visit our Web site, unless otherwise stated. If you choose to provide us with personal information, we use that information to respond to your message and/or process it in order to execute our mandate. There are several ways that you can provide us with personal information, for example, by telephoning or sending letter mail to the NEB; by sending an email to the Webmaster (webmaster@neb-one.gc.ca), Publications (publications@neb-one.gc.ca) or directly to an NEB staff person; or by filling out a secure Web form. In the context of a regulatory hearing, the information you submit is part of the public record and, as a result , is publicly accessible.

Like most Web sites our servers automatically collect and store Web site information that is used as a source of statistical information. These statistics help us make our site more useful to visitors by identifying pages of most and least interest to visitors, determining minimum technical specifications, assessing system performance, etc. This statistical information IS NOT shared with anyone beyond the Web site support staff, except when required by a security investigation.

This information includes but is not limited to:

• the Internet Protocol (IP) address of the domain from which you access the Internet whether yours individually or provided as a proxy by your Internet Service Provider (ISP)
• the date and time you access our site
• the pages you visit on our site (recorded by the text and graphics files that compose that page)
• the Internet address of the Web site from which you linked directly to our site.

Public Record

The Privacy Act governs how the NEB collects, uses and discloses personal information. However, the federal Personal Information Protection and Electronic Documents Act (PIPEDA) governs how much of the public collects, uses and discloses personal information, including personal information that is available on the NEB's Web site.

The Board, established by the National Energy Board Act, is a quasi-judicial tribunal which collects, uses and discloses personal information in the context of an NEB proceeding. The Board will collect, use and disclose that personal information for the purpose of the Proceeding.

Please note that the Regulations Specifying Publicly Available Information state that personal information, as defined in PIPEDA, that appears in a record or document of a quasi-judicial body is publicly available provided that the collection, use and disclosure of that personal information relate directly to the purpose for which the information appears in the record or document. Personal information in a quasi-judicial record or document may therefore be considered publicly available personal information for the purpose of collection, use and disclosure without consent under section 7 of PIPEDA.

Email

Although email is common and widely used today, it is not secure. We ask that you do not transmit personal information to us using unsecured email because we cannot ensure that your email message is secure or received by us. Your email could be intercepted and/or comprised during its transmission from your browser without your or the NEB's knowledge.

If you choose to send us an e-mail message containing your request/comments with personal information, we may forward your message, by e-mail, to other NEB employees or federal government employees who may be better able to respond to your request. We do not disclose the information to any party inside or outside the federal government unless authorized by law or in the course of a security investigation.

Secure Web Forms

Whenever you conduct online transactions with the NEB, we use 128-bit secure socket layer protocol (SSL) to ensure that your information is encrypted for transmission between your computer and our Web servers. This ensures that computer hackers and other Internet users cannot view or alter the data being transmitted. This is one of the most secure forms of encryption available in North America and is a typical requirement for Web-based services - such as online banking or shopping - where securing personal information is a priority. Access to our Web servers is limited to Web browsers that meet our security standards.

Any information you provide is only disclosed to NEB staff that will process your transaction, according to any of the legislation governed by the NEB. We do not disclose the information to any party inside or outside the federal government unless authorized by law or in the course of a security investigation.

My Account and Epass

Along with the rest of the Canadian Government, the NEB is also moving towards using the Public Key Infrastructure (PKI) based digital identities known as an epass to secure online transactions. Once you have registered for an epass it acts as your secure electronic signature. This unique electronic credential is used to electronically sign your transactions as per the Secure Electronic Signature Regulations, Personal Information Protection and Electronic Documents Act (PIPEDA), and the Canada Evidence Act.

Access to epass enabled applications is limited to Web browsers that meet epass security standards. For more information about epass, please consult the Frequently Asked Questions page on Epass Canada. Note: a new window will open to display this link.

This technology offers an even greater level of security and integrity than the SSL encryption used to secure Web forms. The NEB uses My Account to authenticate epass users before granting access to its epass enabled applications.

Unauthorized use of NEB Web sites

This NEB's Web site is part of the Government of Canada's computer system. The NEB uses appropriate hardware and software to monitor Web and network traffic for security purposes to ensure it remains available to all users and to protect information in the system. By accessing this Web site, you are expressly consenting to these monitoring activities.

Unauthorized attempts to defeat or circumvent security features, to use the system for other than intended purposes, to deny service to authorized users, to access, obtain, alter, damage, or destroy information, or otherwise to interfere with the system or its operation is prohibited. Evidence of such acts may be disclosed to law enforcement authorities and result in criminal prosecution. For example:

• Section 403 of the Criminal Code of Canada makes it an offence to impersonate another person for advantage, property gain or disadvantage of another person.
• Section 430 (1.1) makes it an offence to obstruct, interrupt or interfere with the lawful use of data.