Final Report
September 24, 2008
Executive Summary and Management Response and Action Plan
Note: To obtain a copy of the full report, contact the office of the Chief Audit and Evaluation Executive, Privy Council Office.
The objective of this internal audit was to assess the extent to which the Privy Council Office (PCO) has implemented administrative reforms introduced by the government and recommendations made by the Auditor General of Canada for responding to parliamentary written questions appearing on the Order Paper.
PCO has taken effective action to fully implement the administrative reforms introduced by the government and recommendations from the Auditor General for responding to parliamentary order paper questions, with limited exceptions being noted in the summary of findings and recommendations. These exceptions do not represent significant risks to PCO and can be corrected through appropriate management action.
In my professional judgment as Chief Audit Executive, sufficient and appropriate audit procedures have been conducted and evidence gathered to support the accuracy of the conclusion provided and contained in this report. The conclusion is based on a comparison of the conditions, as they existed at the time, against pre-established audit criteria that were agreed with management. The conclusion is applicable only to the entity examined. The evidence was gathered in compliance with Treasury Board policy, directives, and standards on internal audit.
Notable achievements have been made in response to the government administrative reforms and the Auditor General’s recommendations for responding to parliamentary order paper questions. We found that PCO has successfully developed and implemented procedures to: limit the potential of inaccurate or incomplete responses for complex questions, provide parliamentarians with contextual and summary information to help them interpret responses, and automate the process to track response development to improve efficiency. PCO has also taken the initiative to draft a procedures document titled the Guide to Producing Parliamentary Returns to improve the process for responding to parliamentary order paper questions.
Our audit recommendations are detailed in section 2.3 of this report. In summary, we recommend that PCO finalize and communicate the glossary of terms document for use by parliamentarians as well as the Guide to Producing Parliamentary Returns for use by all employees involved in producing parliamentary returns. We also recommend that PCO, in its coordinating role, take the initiative to provide additional guidance and support to government organizations in order to strengthen their Statements of Completeness to demonstrate their oversight of responses to order paper questions.
The Office for the Coordination of Parliamentary Returns, Legislation and House Planning Secretariat, agrees with the auditors’ recommendations. We are pleased to note the conclusion that, with limited exceptions, the Office has fully implemented administrative reforms and recommendations with respect to the process for responding to parliamentary order paper questions, and has also taken additional initiatives to enhance efficiency and expand knowledge of the process. The Office will implement the attached action plan to improve the process further for ministers, public servants and parliamentarians.
Signature of Chief Audit Executive
Jim Hamer
Director, Audit and Evaluation
Follow-up Audit of the Process for Responding to Parliamentary Order Paper Questions The Deputy Secretary to the Cabinet (Legislation and House Planning, and Machinery of Government) and Counsel to the Clerk of the Privy Council has overall responsibility for the Action Plan. |
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Recommendation | Response and Action Plan |
Responsibility | Target Date |
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1. In the context of PCO’s existing coordinator role, provide guidance and support to responding government organizations to strengthen the use of Statements of Completeness. This should involve:
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Management agrees with this recommendation and will take the following actions to implement it:
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Director, Parliamentary Returns |
October 31, 2008 |
2. Specify a date by which the following will be completed, finalized and issued:
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Management agrees with these recommendations and will:
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Director, Parliamentary Returns |
October 31, 2008 |