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Greening Government Operations Supplementary Table

Green Building Targets

8.1 As of April 1, 2012, and pursuant to the CBSA strategic framework, new construction and build-to-lease projects, and major renovation projects will achieve an industry-recognized level of high environmental performance.
Performance Measure	RPP	DPR
Target Status	On Track
Number of completed new construction, build-to-lease and major renovation projects in the given fiscal year, as per the CBSA strategic framework	N/A	N/A
Number of completed new construction, build-to-lease and major renovation projects that have achieved an industry-recognized level of high environmental performance in the given fiscal year, as per the CBSA strategic framework	N/A	N/A
Existence of strategic framework	Yes	Yes: Completed March 2012

Strategies/Comments

Minimum level of environmental performance: LEED NC Silver or equivalent.
Threshold: All new buildings.
Certification to be sought: Certification recommended for buildings over 2,000 m².
Rationale for traffic light indicator selected: The CBSA's Green Building Strategic Framework is complete.

8.2 As of April 1, 2012, and pursuant to the CBSA strategic framework, existing Crown buildings over 1,000 m² will be assessed for environmental performance using an industry-recognized assessment tool.
Performance Measure	RPP	DPR
Target Status	On Track
Number of buildings over 1,000 m², as per the CBSA strategic framework	N/A	N/A
Percentage of buildings over 1,000 m² that have been assessed using an industry-recognized assessment tool, as per the CBSA strategic framework	N/A	N/A
Existence of strategic framework	Yes	Yes: Completed March 2012

Strategies/Comments

Minimum level of assessment: BOMA BESt Level 1.
Threshold: All custodial buildings over 1,000 m².
Certification to be sought: Yes.
Rationale for traffic light indicator selected: The CBSA's Green Building Strategic Framework is complete.

8.3 As of April 1, 2012, and pursuant to the CBSA strategic framework, new lease or lease renewal projects over 1,000 m², where the Crown is the major lessee, will be assessed for environmental performance using an industry-recognized assessment tool.
Performance Measure	RPP	DPR
Target Status	N/A
Number of completed lease and lease renewal projects over 1,000 m² in the given fiscal year, as per the CBSA strategic framework	N/A	N/A
Number of completed lease and lease renewal projects over 1,000 m² that were assessed using an industry-recognized assessment tool in the given fiscal year, as per the CBSA strategic framework	N/A	N/A
Existence of strategic framework	N/A	N/A

Strategies/Comments

This target is not applicable to the CBSA as all new lease and lease renewal projects are negotiated through Public Works and Government Services Canada on behalf of the Agency. As the client, the CBSA can request inclusion of this target in its lease requirements.

8.4 As of April 1, 2012, and pursuant to the CBSA strategic framework, fit-up and refit projects will achieve an industry-recognized level of high environmental performance.
Performance Measure	RPP	DPR
Target Status	On Track
Number of completed fit-up and refit projects in the given fiscal year, as per the CBSA strategic framework	N/A	N/A
Number of completed fit-up and refit projects that have achieved an industry-recognized level of high environmental performance in the given fiscal year, as per the CBSA strategic framework	N/A	N/A
Existence of strategic framework	Yes	Yes: Completed March 2012

Strategies/Comments

Minimum level of environmental performance: Green Globes Fit-Up 3 Globes.
Threshold: Fit-up projects over $1 million and/or 1,000 m².
Applicable building types: All buildings.
Exemptions: Space provided to the CBSA under section 6 of the Customs Act.
Rationale for traffic light indicator selected: The CBSA's Green Building Strategic Framework is complete.

Greenhouse Gas Emissions Target

8.5 The federal government will take action now to reduce levels of greenhouse gas emissions from its operations to match the national target of 17 percent below 2005 levels by 2020.
Performance Measure		RPP	DPR
Target Status		Attention Required
CBSA greenhouse gas emissions reduction target: Percentage of absolute reduction in greenhouse gas emissions by 2020–21, relative to 2005–06		11%	11%
CBSA 2005-06 greenhouse gas emissions in kilotons of CO₂ equivalent		11.0	10.9
CBSA greenhouse gas emissions in the given fiscal year, in kilotons of CO₂ equivalent	2011–12	10.9	11.3
	2012–13
	2013–14
	2014–15
	2015–16
	2016–17
	2017–18
	2018–19
	2019–20
	2020–21	9.8	9.7
Percent change in CBSA greenhouse gas emissions from 2005–06 to the end of the given fiscal year	2011–12	-1.1%	+3.5%
	2012–13
	2013–14
	2014–15
	2015–16
	2016–17
	2017–18
	2018–19
	2019–20
	2020–21	-11%	-11%

Strategies/Comments

Analysis:
- The main factor contributing to an increase in absolute emissions is the construction and expansion of several ports of entry. Larger facilities are being built to accommodate operational growth resulting in increased energy use.
- Overall greenhouse gas intensity of custodial facilities (CO₂e/m²) has decreased from 2005-06 through 2011-12 by 6%.
- Although larger buildings are being constructed, emissions intensity has decreased because the Agency's new buildings are more efficient than the buildings they replace.
- Fleet greenhouse gas emissions have decreased by 8% from the baseline year due to the increased use of ethanol and biodiesel along with the replacement of old vehicles with new fuel-efficient models, including hybrid and ultra-compact vehicles.
Targeted greenhouse gas emissions sources: Facilities and fleet.
Emission sources excluded from the inventory: No exclusions.
Changes to the departmental greenhouse gas reduction target: There have been no updates to the greenhouse gas target since it was established in the 2011-12 Report on Plans and Priorities.
Base year adjustments: Base year emissions in the 2011-12 Report on Plans and Priorities have been recalculated due to the discovery of comprehensive baseline data for the Agency's fleet.
Greenhouse Gas Management Strategy: The CBSA maintains a greenhouse gas inventory and management strategy for custodial facilities, fleet, leased space, employee commuting and emissions from idling vehicles at land border crossings. This inventory provides insight into the Agency's energy consumption and cost trends and identifies where cost saving and greenhouse gas reduction measures can be implemented.
Greenhouse Gas Implementation Plan: The plan seeks to minimize the environmental impacts of greenhouse gas emissions produced by the Agency's operations through the implementation of energy-efficiency measures. Key components of this plan include:
- Energy audits and retrofit implementation for select facilities;
- Fleet utilization review;
- Increasing purchase of hybrid, electric and ultra-compact vehicles; and
- Addressing plug-load energy consumption through employee awareness and purchasing of energy-efficient equipment.
Additional Information:
- Greenhouse gas emissions are anticipated to increase in 2012–13 due to transfer of the Rigaud Training Centre from Public Works and Government Services Canada. A baseline adjustment will be done as per the Federal Greenhouse Gas Tracking Protocol.
- In 2011–12, four ports of entry were closed, resulting in a reduction of 20.4 tonnes/CO₂e emissions.
Rationale for traffic light indicator selected: Emissions are equal to or higher than 2005–06 levels.

Surplus Electronic and Electrical Equipment Target

8.6 By March 31, 2014, the CBSA will reuse or recycle all surplus electronic and electrical equipment in an environmentally sound and secure manner.
Performance Measure		RPP	DPR
Target Status		Achieved
Existence of implementation plan for the disposal of all CBSA-generated electronic and electrical equipment		Yes	Yes: Completed March 2012
Total number of CBSA locations with electronic and electrical equipment implementation plan fully implemented, expressed as a percentage of all locations, by the end of the given fiscal year	2011–12	100%* (applies to CBSA-owned equipment)	100%
	2012–13
	2013–14

Strategies/Comments

Scope:
- Electronic and electric waste: Is defined as all surplus electronic and electrical equipment that have reached the end of their useful life. This includes all information technology, laboratory, security, telecommunication, audio-visual and office equipment as well as all other equipment powered by electricity.
- *Locations: Are defined as all locations with network connectivity. This represents 319 locations, including ports of entry, inland enforcement offices, Headquarters and regional offices. Electronic equipment located within Headquarters accounts for approximately 33% of all electronic equipment used within the CBSA. Regional electronic equipment is owned and managed by the Canada Revenue Agency.
Rationale for the traffic light indicator selected: Achieved at 100% of locations.
Tracking process: Each Regional/District Materiel Manager maintains its disposal records and reports to Headquarters.
Streams for recycling electronic and electric waste: The CBSA ensures that all surplus materiel is disposed in accordance with the Federal Electronic Waste Strategy and Treasury Board Secretariat Directive on Disposal of Surplus Materiel and makes use of the following mechanisms:
- Computers for Schools;
- Crown Assets Distribution Centres;
- Donation or transfer to other qualifying organizations;
- Provincial Extended Producer Responsibility Programs; or
- Other waste programs (e.g. Departmental Individual Standing Offer).
Additional information: As part of the Agency's Device Rationalization Program, the CBSA is reducing the PC and laptop inventory by 5%. This represents approximately 1,000 devices requiring disposal.

Printing Unit Reduction Target

8.7 By March 31, 2013, the CBSA will achieve an 8:1 average ratio of office employees to printing units. The CBSA will apply target where building occupancy levels, security considerations, and space configuration allow.
Performance Measure		RPP	DPR
Target Status		Opportunity for Improvement
Ratio of CBSA office employees to printing units in 2010–11, where building occupancy levels, security considerations and space configuration allow		3:1	3:1
Ratio of CBSA office employees to printing units at the end of the given fiscal year, where building occupancy levels, security considerations and space configuration allow	2011-12	3.4:1	3.6:1
	2012-13
	2013-14

Strategies/Comments

Scope: All desktop and networked printers (i.e. LAN printers).
Method used for determining number of printing units: Printing Unit Inventory.
Method used for determining number of office employees: Human Resources Staffing Reports.
Number of office employees subject to the target: 14,706 employees.
Rationale for the traffic light indicator selected: The CBSA has identified opportunities for improvement in order to achieve the 2012–13 target.
Tracking process: Information Technology Asset Inventory (i.e. Service Desk Reports) is used to track the average ratio of office employees to printing units.
Opportunities for continuous improvement:
- Strategic Review of all information technology devices indicated an opportunity to reduce the number of devices in use within the CSBA. This reduction has begun in 2011–12 and will be accomplished through a reduction in end-use renewal of aging equipment.
- The CBSA had 2150 stand-alone printers in production in 2011–12 and is targeting the removal of 80% of these printers by March 31, 2013.
- To improve target success the stand-alone printer removal program has been better communicated within the Agency and alternative technologies including multi-functioning devices are being evaluated.

Paper Consumption Target

8.8 By March 31, 2014, the CBSA will reduce internal paper consumption per office employee by 20%. The CBSA will establish a baseline between 2005–06 and 2011–12, and applicable scope.
Performance Measure		RPP	DPR
Target Status		On Track
Number of sheets of internal office paper purchased per office employee in the baseline year 2008–09, as per CBSA scope		N/A	N/A
Cumulative reduction in paper consumption, expressed as a percentage, relative to baseline year 2008–09	2011–12	N/A	N/A
	2012–13
	2013–14

Strategies/Comments

Scope:
- 14,706 employees are subject to this target; and
- All multi-purpose office paper used in printers, photocopiers and faxes.
Paper consumption baseline year: 2008–09.
Method used for determining paper consumption: Consumption data based on Public Works and Government Services Canada National Standing Offer for paper.
Method used for determining number of office employees: Demographic Reports 2008–13.
Rationale for the traffic light indicator selected: Preliminary analysis indicates that the CBSA has achieved an 18% reduction to date.
Tracking process: The CBSA is provided quarterly paper consumption data from Public Works and Government Services Canada.

Green Meetings Target

8.9 By March 31, 2012, the CBSA will adopt a guide for greening meetings.
Performance Measure	RPP	DPR
Target Status	Achieved
Presence of a green meeting guide	Yes	Yes: Adopted March 2012

Strategies/Comments

Scope: The CBSA Green Meeting Guide is applicable to all meetings held within the Agency's premises.
Evidence of adoption: The download rate of the green meeting guide from the Agency's sustainable development intranet site and/or a post-implementation survey will be used as evidence.
Rationale for traffic light indicator selected: The CBSA has adopted a green meeting guide.
Tracking process: Tracking will be integrated into the Agency's annual audit processes.

Green Procurement Targets

8.10 As of April 1, 2011, the CBSA will establish at least three SMART green procurement targets to reduce environmental impacts.

By March 31, 2014, 90% of vehicles purchased annually will be right-sized for operational needs and will be the most fuel-efficient vehicles in their class in the Government Motor Vehicle Ordering Guide and/or will be alternative-fuel vehicles.
Performance Measure		RPP	DPR
Target Status		On Track
Percentage of vehicle purchases that meet the target relative to total dollar value of all vehicle purchases in the given year		70%	770%0
Progress against measure in the given fiscal year	2011–12	+10%	+10%
	2012–13
	2013–14

Strategies/Comments

Rationale for the traffic light indicator selected: On track to achieve the target.
Tracking process: The Automotive Resources International baseline is used for tracking and reporting purposes.
Opportunities for continuous improvement: Right-sizing criteria need to be developed to identify the appropriate vehicle for specific operational requirements.
The target meets the SMART principle as described below:
- Specific: The target is specific to the fleet and clearly identifies a 90% procurement objective.
- Measurable: The CBSA vehicle matrix and Automotive Resources International management tool guides right-sizing purchases of vehicles.
- Achievable: The National Fleet manager will develop and implement the CBSA Fleet Management Framework to ensure the completion of this target.
- Relevant: By right-sizing the fleet, fuel consumption and greenhouse gas emissions are reduced, offering significant environmental benefits.
- Time-bound: A firm date is established for target completion.

By March 31, 2014, 5% of the CBSA vehicles will be hybrid or ultra-compact.
Performance Measure		RPP	DPR
Target Status		On Track
Percentage of vehicles bought in the given fiscal year relative to the total number of all hybrids or ultra-compacts that the CBSA has in its vehicle inventory		3%	3%
Progress against measure in the given fiscal year	2011–12	+1%	+1%
	2012–13
	2013–14

Strategies/Comments

Rationale for the traffic light indicator selected: On track to achieve the target.
Key actions to meet target:
- Policy established giving priority to hybrid and ultra-compact vehicle requests; and
- In 2012–13, the CBSA will purchase ten hybrid vehicles.
Tracking process: The Automotive Resources International baseline is used for tracking and reporting purposes.
Opportunities for continuous improvement: In accordance with the annual Vehicle Replacement Plan, fleet is optimized, ensuring vehicles are not disposed of prematurely.
The target meets the SMART principle as described below:
- Specific: The target identifies a clear and quantifiable fleet objective of 5%.
- Measurable: The CBSA vehicle matrix and Automotive Resources International management tool track the purchase of all types of vehicles.
- Achievable: The National Fleet manager, in collaboration with Regional Fleet managers, determines operational needs and feasibility of purchasing hybrid and/or ultra-compact vehicles.
- Relevant: By purchasing hybrid and/or ultra-compact vehicles, fuel consumption and greenhouse gas emissions are reduced, offering significant environmental benefits.
- Time-bound: A firm date is established for target completion.

By March 31, 2013, 90% of solicitation documentation, including requests for proposal, evaluation criteria and contracts, will incorporate environmental clauses.
Performance Measure		RPP	DPR
Target Status		On Track
Percentage of solicitation documents that incorporated environmental clauses relative to the total number of solicitation documents		70%	70%
Progress against measure in the given fiscal year	2011–12	+10%	+10%
	2012–13
	2013–14

Strategies/Comments

Rationale for the traffic light indicator selected: On track to achieve the target.
Process and control: Solicitation documentation includes corporate evaluation criteria requesting that vendors explain their methodology in greening their work environment.
The target meets the SMART principle as described below:
- Specific: The target precisely defines the type and percentage of solicitation documents that include environmental clauses.
- Measurable: Information available from contracting system and various procurement templates serve to measure performance.
- Achievable: The National Contracting and Procurement manager integrated environmental clauses in appropriate solicitation documents.
- Relevant: The CBSA contracts a significant amount of goods and services. By including environmental clauses in solicitation documents, the CBSA can ensure the goods and services it contracts are made and/or delivered in an environmentally-friendly manner.
- Time-bound: A firm date is established for target completion.

8.11 As of April 1, 2011, each department will establish SMART targets for training, employee performance evaluations, and management processes and controls, as they pertain to procurement decision making.

Training for Select Employees By March 31, 2014, 90% of procurement personnel and acquisition cardholders will have successfully completed a recognized training course on green procurement offered by the Canada School of Public Service, or other federal government organization.
Performance Measure		RPP	DPR
Target Status		On Track
Percentage of procurement personnel and acquisitions cardholders who have successfully completed training relative to the total number of procurement personnel and acquisitions cardholders		85%	85%
Progress against measure in the given fiscal year	2011–12	+5%	+5%
	2012–13
	2013–14

Strategies/Comments

Rationale for the traffic light indicator selected: On track to achieve the target.
The target meets the SMART principle as described below:
- Specific: The target clearly states who is required to complete green procurement training, and what types of courses are acceptable.
- Measurable: Information from the Canada School of Public Service measure the successful completion rate of the green procurement course. The CBSA Central Feedback Management System measures the successful completion of the CBSA online acquisition card training.
- Achievable: Both training courses are available online at no cost.
- Relevant: The CBSA procurement personnel and acquisition cardholders are able to better integrate environmental considerations into their procurement contracts and/or purchase greener services and goods.
- Time-bound: A firm date is established for target completion.

Employee performance evaluations for managers and functional heads of procurement and materiel management By March 31, 2013, all procurement and materiel management functional specialists, associated managers and functional heads will have environmental clauses incorporated into their performance evaluations.
Performance Measure		RPP	DPR
Target Status		Opportunity for Improvement
Percentage of performance evaluations of targeted procurement personnel that have environmental clauses relative to the total of procurement personnel		80%	27%
Progress against measure in the given fiscal year	2011–12	+10%	-43%
	2012–13
	2013–14

Strategies/Comments

Rationale for the traffic light indicator selected: Some progress has been made, but the target is not on track.
The target meets the SMART principle as described below:
- Specific: The target precisely identifies the positions that should have environmental clauses incorporated into performance evaluations.
- Measurable: The CBSA Contracting and Assets Division is tracking the percentage of performance evaluations with environmental clauses.
- Achievable: A responsible authority has been identified to ensure that clauses are included in performance evaluations.
- Relevant: By incorporating environmental clauses into targeted employee performance evaluations, clear accountability enhances green purchasing.
- Time-bound: A firm date is established for target completion.

Management processes and controls By March 31, 2013, the CBSA Fleet Management Framework will be developed and implemented.
Performance Measure	RPP	DPR
Target Status	On Track
Existence of CBSA Fleet Management Framework	No	No

Strategies/Comments

Rationale for the traffic light indicator selected: On track to achieve the target.
Methodology: Fleet is a component of the Materiel Management Framework and the Asset Management Plan. The Fleet Management Framework will be developed in accordance with the Materiel Management Framework.
Tracking process: Corporate Administration System.
Mechanisms to evaluate: Annual review.
The target meets the SMART principle as described below:
- Specific: The target clearly identifies an output related to a specialized area of procurement.
- Measurable: Measurement is based on the completion of the target.
- Achievable: The National Fleet manager, in collaboration with other stakeholders, develops and implements appropriate policy, standards and guidelines to complete the framework.
- Relevant: The CBSA has a significant vehicle fleet. Having a Fleet Management Framework that combines traditional fleet practices with green procurement principles will ensure that the CBSA fleet is procured and managed in a manner that contributes to a sustainable environment for Canada.
- Time-bound: A firm date is established for target completion.