Canada Border Services Agency
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Accessibility Help

Accessibility Features Statement

In order to make this site more accessible, the CBSA Web site has employed templates which:

  • are XHTML 1.0 Strict conformant, to improve compatibility with adaptive technologies, handheld devices, browsers, and search engines;
  • have been successfully tested on a wide range of adaptive technologies and browser/platform combinations to ensure that Canadians can access Web pages regardless of the technology used;
  • include major components, such as the common menu bar, side menu, and content area that are properly marked up with headings to simplify navigation with a screen reader;
  • employ table-less layout and design to simplify screen reader navigation by reducing the structural complexity of Web pages;
  • improve accessibility by allowing visitors to configure visual elements to meet their accessibility needs;
  • use scaleable fonts and text-based navigational elements to improve accessibility and simplify navigation using adaptive technologies;
  • provide printer-friendly functionality in the Cascading Style Sheets (CSS) to render pages more compatible with printers and to prevent printing unnecessary page elements;
  • separate visual presentation from the document structure;
  • avoid truncated and overlapped elements at very large font sizes;
  • display the title value when a link gains keyboard focus; and
  • employ skip navigation links at the beginning of the page for quickly moving to the content or the institutional links. These skip navigation links become visible when a mouse pointer hovers over top or when selected using a keyboard or other alternate input device.

Increasing Text Size

To increase the text size on our Web pages, you can change the settings in your Web browser. Just follow the instructions below based on the browser you are using or see your browser's help for details.

Internet Explorer

  1. Select "View" in the menu bar.
  2. Select "Text Size".
  3. Select "Larger" or "Largest".

Mozilla Firefox

  1. Select "View" in the menu bar.
  2. Select "Text Size".
  3. Select "Increase".
  4. To increase the text size further, continue selecting "Increase".

Opera

  1. Select "View" in the menu bar.
  2. Select "Zoom".
  3. From the menu, select the size with which you would like to view the Web site.
  4. To increase the text size further, increase the percentage.

Netscape

  1. Select "View" in the menu bar.
  2. Select "Text Size".
  3. From the menu, select the size with which you would like to view the Web site.

Client-side CSS for enhancing accessibility

The design of the Web pages on this Web site are flexible enough to allow you to configure the visual presentation to meet your accessibility needs by using a client-side Cascading Style Sheet (CSS) file.

Most browsers provide the ability to specify a client-side CSS file, which would be applied to every Web page on this Web site that you visit. To take advantage of this feature, perform the following steps:

  1. How to create a client-side CSS file, and
  2. How to configure your browser to use the client-side CSS file

Accessibility Notice

While every reasonable effort has been made to ensure the accessibility of this site, some content or services  might be inaccessible to some visitors. In those circumstances, contact information for someone who can assist you has been provided, or you may use our Contact Us information.