General questions
If you have a general question for the CBSA, please refer to our General Enquiries or Frequently Asked Questions pages.
Compliments, Comments and Complaints
Alternatively, you can also submit a compliment, comment or complaint to the CBSA.
Appeal
Please use the form below to send us your appeal. Please note, we can only respond to your correspondence if you complete the fields below marked "required".
Note: Please ensure your information is factual, relevant and appropriate. The CBSA will not respond to any profane or obscene content. This form cannot be saved or printed. You are responsible for maintaining your own record of the information you submit to the CBSA using this form.