Walker, Stephanie Brooklyn College, City University of New York
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Vol 2, No 3 (2007) - Evidence Summaries
Low Volume, Funding, Staffing and Technical Problems are Key Reasons for Discontinuation of Chat Reference Services
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Vol 4, No 1 (2009) - Evidence Summaries
Purchase of Journal Portfolios by Research Libraries is not Cost-Effective and May Lead to Normalization of Collections
Abstract PDF