Canada Border Services Agency
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NEXUS

To use the new dual iris camera, follow these instructions:

  1. Stand in front of the self- serve kiosk.
  2. Hold the front of the adjustable camera, with your arms slightly bent, and tilt the camera until you see both your eyes in the mirror.
  3. Open your eyes wide. Do not cover or close one eye.
  4. Centre the green oval between your eyes and focus on it. If two ovals appear, align your eyes within the ovals. If you only see one oval, align one eye within the oval.
  5. Follow the audio instructions.
  6. You may be required to move slightly closer to or farther away from the camera. Move slowly.
  7. The shutter sound will indicate when your irises have been photographed.
  8. You have 30 seconds to complete the iris capture. If you don’t complete the iris capture in time, you will need to repeat the process.

Helpful tip

Avoid wearing specialty contacts, such as patterned contacts, and dark or dirty glasses because they may cause problems with the iris capture.