Contact Us

This section provides information about contacting different collection and service areas of Library and Archives Canada

Client services

Online forms:
Ask us a question
Retrieval request
Genealogy Inquiry Form (including requests for military service personnel files)

Telephone:
Reference: 613-996-5115 or 1-866-578-7777 (toll free in Canada and the US)

TTY: 613-992-6969 or 1-866-299-1699 (toll free in Canada)

Genealogy Reference: 613-996-7458

Fax: 613-995-6274

Live Chat Service

Mailing Address

Library and Archives Canada
395 Wellington Street
Ottawa, ON  K1A 0N4
CANADA

Services to Federal Institutions

Federal Institutions can contact us at:

Recordkeeping Liaison Centre
Government Records Branch
Library and Archives Canada
Telephone: 819-934-7519
Fax: 819-934-7534
Email: centre.liaison.centre@lac-bac.gc.ca

Library and Archives Canada Services

Click on the links below to contact specific Library and Archives Canada services. Response times may vary depending on the volume of requests.

• Archives: Acquisition of Private Sector Records
• Canadian Book Exchange Centre (CBEC)
• Canadian Children's Literature Service
• Canadian Libraries and Librarianship
• Canadian Subject Headings (CSH)
• Canadiana: The National Bibliography of Canada
• Cataloguing and Metadata
• CIP (Cataloguing in Publication)
• Client Information Centre (CIC) for AMICUS
• The Council on Access to Information for Print-Disabled Canadians
• Electronic Collection: A Virtual Collection of Monographs and Periodicals
• Exchanges
• The Friends of Library and Archives Canada
• Genealogy and Personnel Records
• Gifts
• Government Records Disposition Program
• Guided Tours
• Initiative for Equitable Library Access (IELA)
• Interlibrary Loan
• International Standard Book Number (ISBN)
• International Standard Music Number (ISMN)
• International Standard Serial Number (ISSN)
• Jacob M. Lowy Collection
• Legal Deposit
• Literary Archives
• MARC 21 Standards
• MARC Records Distribution Service (MRDS)
• Media Room
• Music Section
• Portrait Gallery of Canada
• The Public
• Public Consultations and Services Advisory Board
• The Rare Book Collection
• Records of the Government of Canada
• Reference Services
• Regional Archival Records of the Government of Canada
• Regional Operations - Federal Records Centres
• Répertoire de vedettes-matière (RVM)
• Theses Canada
• Union Catalogue

Comments

To submit a comment on the content of this site, please contact webservices@lac-bac.gc.ca.

To report a technical problem, please contact web@lac-bac.gc.ca.

Locate an Employee

To locate the telephone number, fax and mailing address of specific Library and Archives Canada employees, you can look up their names in the Government of Canada Employee Directory.
http://direct.srv.gc.ca/cgi-bin/direct500/
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See Also

What we do for the public