Suppliers – Desktop and Network Printers

National Master Standing Offer (NMSO)
EZ107-100002/001/VAN to EZ107-100002/006/VAN

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• Dell Canada Inc.
• Hewlett-Packard (Canada) Ltd.
• Kyocera Mita Canada Ltd.
• Lexmark Canada Inc.
• Oki Data Americas Inc.
• Ricoh Canada Inc.
• Samsung Electronics Canada Inc.
• Sharp Electronics of Canada Ltd.
• Xerox Canada Ltd.

Dell Canada Inc.

NMSO EZ107-100002/008/VAN
555 Legget Drive, Tower B Suite 600, Kanata, ON K2K 2X3
Guy Moreau
E-mail: guy_moreau@dell.com
Telephone: 613-860-0445
Facsimile: 866-513-8766

NMSO (or company) Website: www.dell.com
Technical Support Hotline Support Number: 1-866-624-8067
Technical Support Web Site URL : www.support.dell.com

• Authorized Agents – Dell Canada Inc. (PDF, 101KB)
  (only accessible to Government of Canada employees)

Hewlett-Packard (Canada) Ltd.

NMSO EZ107-100002/001/VAN
2500 Solandt Drive, Kanata, ON K2K 3G5
Dave Parker
E-mail: d.parker@hp.com
Telephone: 613-591-4149
Facsimile: 1-866-364-7396

NMSO (or company) Website: www.hp.ca/nmso
Technical Support Hotline Support Number: 1-800-474-6836
Technical Support Web Site URL : www.hp.com/country/ca/eng/support.html
Maintenance Dispatch Number : 1-800-474-6836

• Authorized Agents – Hewlett-Packard (Canada) Ltd. (PDF, 134KB)
  (only accessible to Government of Canada employees)

Kyocera Mita Canada Ltd.

NMSO EZ107-100002/002/VAN
6120 Kestrel Road, Mississauga, ON L5T 1S8
Tony Swierkot
E-mail: tony_swierkot@kyoceramita.com
Telephone: 905-670-4425 Ext.237
Facsimile: 905-670-8051

Toll-free Bilingual Maintenance Dispatch Number: Contact the service agents directly.

INSTRUCTIONS: All call-ups must be made to Kyocera Mita Canada, Ltd. and reference the service agent's company name.

These purchase orders should be sent to the agent, who in turn will forward them to Kyocera Mita Canada, Ltd. for processing.

All invoicing and payments will be handled by Kyocera Mita Canada, Ltd.

Technical Support Hotline Support Number: 1-800-268-4735
Technical Support Web Site URL : www.kyoceramita.com/ca
Maintenance Dispatch Number : 1-866-300-1131

INSTRUCTIONS: All call-ups must be made out to Kyocera Mita Canada, Ltd. and reference the service agent's company name. 4 Office Automation Ltd.(Ottawa) is the only agent authorized to bill and collect on behalf of Kyocera. These purchase orders should be sent to the agent, who in turn will forward them to Kyocera Mita Canada, Ltd. for processing. All invoicing and payments will be handled by Kyocera Mita Canada, Ltd. with the exception those authorized dealers referenced above.

• Authorized Agents – Kyocera Mita Canada Ltd. (PDF, 102KB)
  (only accessible to Government of Canada employees)

Lexmark Canada Inc.

NMSO EZ107-100002/003/VAN
47 Clarence Street - Suite 480, Ottawa, Ontario, K1N 9K1
Scott Phelan
E-mail: sphelan@lexmark.com
Telephone: 613-696-1602
Facsimile: 613-789-8643

Lexmark NMSO Website: www.lexmark.com

Technical Support Hotline Support Number: 1-800-539-6275
Technical Support Web Site URL : www.lexmark.com
Maintenance Dispatch Number : 1-800-539-6275

• Authorized Agents – Lexmark Canada Inc. (PDF, 178KB)
  (only accessible to Government of Canada employees)

Oki Data Americas Inc.

NMSO EZ107-100002/007/VAN
4140B Sladeview Crescent, Mississauga, ON L5L 6A1
Peter Lougas
E-mail: peter.lougas@okidata.com
Telephone: 905-608-5003
Facsimile: 905-608-5043

NMSO (or company) Website: www.okidata.com/canada
Technical Support Hotline Support Number: 1-800-okidata
Technical Support Web Site URL : www.myokidata.com

• Authorized Agents – Oki Data Americas Inc. (PDF, 127KB)
  (only accessible to Government of Canada employees)

Ricoh Canada Inc.

NMSO EZ107-100002/004/VAN
2405S St. Laurent Boulevard, Ottawa, ON K1G 5B4
Barry Kemp
E-mail: bkemp@ricoh.ca
Telephone: 613-226-8240 Ext. 3437
Facsimile: 613-727-5592

Toll-free Bilingual Maintenance Dispatch Number: 1-800-267-9469

NMSO (or company) Website: www.ricoh.ca
Technical Support Hotline Number: 1-800-263-0815
Technical Support Web Site: ricoh-usa.com

• Authorized Agents – Ricoh Canada Inc. (PDF, 58KB)
  (only accessible to Government of Canada employees)

Samsung Electronics Canada Inc.

NMSO EZ107-100002/005/VAN
55 Standish Court, Mississauga, ON L5R 4B2
Mark Lalonde
E-mail: m.lalonde@samsung.com
Telephone: 613-295-3703
Facsimile: 905-813-6605

NMSO (or company) Website: www.samsung.ca
Technical Support Hotline Support Number: 1-800-749-0205
Technical Support Web Site URL : www.samsung.ca
Maintenance Dispatch Number : 1-800-749-0205

• Authorized Agents – Samsung Electronics Canada Inc. (PDF, 265KB)
  (only accessible to Government of Canada employees)

Sharp Electronics of Canada Ltd.

NMSO EZ107-100002/009/VAN
335 Britannia Road East, Mississauga, ON L4Z 1W9
Graeme Donald
E-mail: donaldg@sharpsec.com
Telephone: 800-567-4277 x 7007
Facsimile: 800-565-6271

NMSO (or company) Website: www.sharp.ca
Technical Support Hotline Support Number: 1-866-437-4277
Technical Support Web Site URL : www.sharpchoice.ca

• Authorized Agents – Sharp Electronics of Canada Ltd. (PDF, 163KB)
  (only accessible to Government of Canada employees)

Xerox Canada Ltd.

NMSO EZ107-100002/006/VAN
333 Preston Street, 10th Floor, Ottawa, ON K1S 5N4
Robert Kehler
E-mail: robert.kehler@xerox.com
Telephone: 613-371-5417
Facsimile: 613-783-5914

• Authorized Agents – Xerox Canada Ltd. (PDF, 296KB)
  (only accessible to Government of Canada employees)