1. Overview
2. The Agency Head
3. The Minister’s Office
4. The Portfolio Department
5. The Director of Appointments, Prime Minister’s Office
6. The Management Priorities and Senior Personnel Secretariat
7. The Office of the Ethics Counsellor
8. The Assistant Clerk of the Privy Council (Orders in Council)
9. Advertisement of Vacancies in the Canada Gazette
10. Parliamentary Review of Governor in Council Appointments

1. Departments
2. Agencies, Boards and Commissions
3. Crown Corporations

1. Portfolio
2. What is Portfolio Management?
3. Role of Deputy Ministers
4. Role of Heads of Organizations

1. Introduction
2. Responsibility, Accountability and Answerability of Heads of Agencies

1. Human Resources Management

1. The Agency Head and Board Members
2. The Agency Head and Employees

2. Official Languages
3. Comptrollership
4. Travel and Hospitality

1. Travel
2. Hospitality

5. Financial Contract and Asset Management
6. Internal Audit and Program Evaluation

1. Internal Audit
2. Program Expenditures

1. Business Planning
2. Citizen/Client-Centred Service Delivery
3. Expenditure Management System of the Government of Canada
4. Parliamentary Authority on Government Expenditures
5. Budget and the Estimates
6. Parliamentary Review of Expenditures

1. Improved Reporting to Parliament
2. Performance Measurement and Reporting

1. Ethics Framework
2. The Conflict of Interest and Post-Employment Code for Public Office Holders

1. Portfolio Networks
2. Agency Heads Lunch and Update Program
3. Small Agencies Administrators Networks (SAAN)
4. Training and Development Programs
5. Council of Canadian Administrative Tribunals
6. Canadian Institute for the Administration of Justice
7. Tribunal Heads Forum, convened by the Deputy Minister of Justice