Canada Border Services Agency
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Postal, Courier Low Value Shipment and Casual Refund Programs

The Postal Program

Deals with all customs-related matters in terms of the clearance of international mail — both casual and commercial shipments — coming into Canada.

The Courier Low Value Shipment Program

Responsible for operations of the Courier Low Value Shipment (LVS) import process. This process expedites the importation into Canada of approved shipments worth less than $1,600 CAN. This program is available for both casual and commercial shipments.

The Casual Refund Program

Manages the refund and adjustment processes for duties, goods and services tax (GST), harmonized sales tax (HST), provincial sales tax (PST), and levies under the Special Import Measures Act (SIMA), on non-commercial importations brought into Canada by mail, by courier or carried by travellers.