Health Canada
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Important Notices
- Copyright/Permission to Reproduce
- Disclaimers
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Copyright/Permission to Reproduce
The material on this website is covered by the provisions of the 
Copyright Act, by Canadian laws, policies, regulations and international agreements. Such provisions serve to identify the information source and, in specific instances, to prohibit reproduction of materials without copyright clearance.
Non-commercial Reproduction
Information on this website has been posted with the intent that it be readily available for personal or public non-commercial use and may be reproduced, in part or in whole, and by any means, without charge or further permission, unless otherwise specified.
Users are required to:
- Exercise due diligence in ensuring the accuracy of the materials reproduced;
- Indicate both the complete title of the materials reproduced, as well as the author organization; and
- Indicate that the reproduction is a copy of an official work that is published by the Government of Canada and that the reproduction has not been produced in affiliation with, or with the endorsement of the Government of Canada.
Unless otherwise specified, this authorization is also applicable to all published information regardless of its format.
Commercial Reproduction
Reproduction of multiple copies of materials on this website, in whole or in part, for the purposes of commercial redistribution is prohibited except with written permission from the Government of Canada's copyright administrator, Public Works and Government Services Canada. Through the permission granting process, Public Works and Government Services Canada helps ensure individuals/organizations wishing to reproduce Government of Canada materials for commercial purposes have access to the most accurate, up-to-date versions. To obtain permission to reproduce materials on this site for commercial purposes please contact Crown Copyright and Licensing.
Eating Well with Canada's Food Guide
Please see Copyright Guidelines for Non-Commercial and Commercial Reproduction of Canada's Food Guide.
Third-party Materials
Some of the materials and graphical elements found on Government of Canada websites are subject to copyrights held by other organizations. This is particularly true of sites that are jointly operated by a Government of Canada institution and an external organization as part of a collaborative arrangement. In such cases, some restrictions on the reproduction of materials or graphical elements may apply and it may be necessary to seek permission from the rights holder prior to reproducing the material.
To obtain information concerning copyright ownership and restrictions on reproduction on this site, please contact Health Canada's Copyright Coordinator by email at pubsadmin@hc-sc.gc.ca or by sending a detailed fax to (613) 948-8092.
Reproduction of Government Symbols
The official symbols of the Government of Canada, including the "Canada" wordmark, the Arms of Canada, and the flag symbol may not be reproduced, whether for commercial or non-commercial purposes, without written authorization. Request for authorization from Health Canada may be addressed to:
Federal Identity Program
Treasury Board of Canada Secretariat
300 Laurier Avenue West
Ottawa, Canada K1A 0R5
information@fip-pcim.gc.ca
Other Logos, Symbols and Images
Other than the Official symbols of the Government of Canada, the banners, photos and images on this site may be used only with prior permission from Health Canada, to promote healthy lifestyles and for non-commercial purposes. Health Canada must be credited when an image is used.
© Her Majesty the Queen in Right of Canada, represented by the Minister of Health (2011).
To obtain permission to use a graphical image, complete our online Application for Copyright Clearance on Health Canada Works.
Disclaimers
The material provided on the Health Canada website is intended for educational and informational purposes only. Health Canada is not engaged in rendering medical service or advice and the information provided is not a substitute for a professional medical opinion. If you have a medical problem, please contact a qualified health professional.
Drug and Medical Device Recall - Legal Disclaimer Statement
This section has been designed to provide general information about drugs and medical devices that have been recalled from the Canadian market by manufacturers, importers, distributors among others. The information contained herein is a compilation from different sources and, as such, Health Canada's Health Products and Food Branch Inspectorate makes no representations and disclaims all express and implied warranties and conditions of any kind, including, representations, warranties or conditions regarding accuracy, timeliness and completeness.
The material is compiled from different sources and is provided for informational purposes only. As such, Health Canada cannot guarantee the accuracy, timeliness and completeness of this information. More complete information about this disclaimer and the limits of the information provided in this section is available through this link.
The Health Products and Food Branch Inspectorate made and will continue to make efforts to provide accurate and up to date information. Although the content has been obtained from sources believed to be reliable, this web site could include technical or other inaccuracies or typographical errors. Changes are periodically added to the information herein; these changes will be incorporated in new editions of the publication. Health Canada's Health Products and Food Branch may make improvements and/or changes at any time without notice.
Health Canada is committed to posting recall information with respect to drugs and medical devices on the Health Products and Food Branch Inspectorate's website as a service to the public, the medical community and other stakeholders.
Inquiries regarding the details of a particular recall should be directed to the manufacturer or local supplier.
MedEffect- Notice about Health Canada advisories
The Health Products and Food Branch (HPFB) posts on the Health Canada Web site safety alerts, public health advisories, press releases and other notices as a service to health professionals, consumers, and other interested parties.
These advisories may be prepared with Directorates in the HPFB which includes pre-market and post-market areas as well as market authorization holders and other stakeholders.
Although the HPFB grants market authorizations or licenses for therapeutic products, we do not endorse either the product or the company. Any questions regarding product information should be discussed with your health professional.
External Hyperlinks
This site contains links to third party sites. Health Canada provides these links only as a service and convenience to our visitors. Health Canada is not responsible for the accuracy, currency or the reliability of the content. Health Canada does not offer any guarantee in that regard and is not responsible for the information found through these links, nor does it endorse the sites and their content.
Visitors should also be aware that information offered by non-Government of Canada websites to which Health Canada links is not subject to the Privacy Act or the Official Languages Act and may not be accessible to persons with disabilities. The information offered may be available only in the language(s) used by the sites in question and visitors should research the privacy policies of the sites before providing personal information.
Also see Criteria for Hyperlinking To and From Health Canada's websites.
Official Languages
Health Canada respects the Official Languages Act and the relevant Treasury Board policies, and is committed to ensuring all information and services on this site are available in both English and French. However, visitors should be aware that some information from external sources that are not subject to the Official Languages Act is only provided as a convenience and is available only in the language in which it was provided.
Information and services that are provided on this site in languages other than English or French are only provided as a convenience to the user when available.
Privacy Notices
The Government of Canada and Health Canada are committed to providing visitors with websites that respect their privacy. This privacy notice summarizes the privacy policy and practices for the Health Canada website.
Personal information collected from users
The Health Canada website does not automatically gather the following personal information from you: your name, phone number or email address. We would only obtain this type of information if you provide it by email, in an online form or in a secure portion of the site. In these circumstances you will be:
- Asked for consent and/or advised of the authority for collection of this information;
- Informed of the purpose for which the information is being collected; and
- Informed how you may access submitted information and request corrections.
Under the federal Privacy Act, Health Canada protects all personal information created, held or collected.
Standard Internet information automatically collected from all users
Health Canada employs software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage. This software receives and records the Internet Protocol (IP) address of the computer that has contacted our website, the date and time of the visit, the pages visited and the Internet address of the website from which you linked directly to our site, if applicable. We make no attempt to link these addresses with the identity of individuals visiting our site unless an attempt to damage the site has been detected.
Information on individual visitors is used by Health Canada employees who need to know the information in order to respond to your request or to ensure the security of this system. We only share the information you give us with another government department if your inquiry relates to that department.
Cookies
A "cookie" is a small computer (text) file that may be placed on your hard drive without your knowledge by a website to monitor your use of the site. Health Canada uses "session" cookies (stored in your browser's temporary which are discarded when you close your browser) and "persistent" cookies (stored on your computer's hard drive until it expires or until you delete the cookie) to monitor usage of its website. The cookies we use do not allow us to identify individuals. They are compiled into statistical information on traffic patterns and are used to assess and improve the efficiency of the site.
Google Analytics
Health Canada uses Google Analytics which is a Web analytics service provided by Google Inc. to help measure traffic patterns to, from, and within its public website. Google Analytics uses "session" and "persistent" cookies to collect standard Internet log information and to track visitor behaviour information anonymously. The information generated by the cookies about your use of the website (including your truncated IP address to ensure your anonymity) will be transmitted to Google. No personally identifying information is recorded or provided to Google. Health Canada uses this anonymous aggregate data and statistical information to evaluate visitors' use of the website. This information, that helps us make our website more useful to visitors, is only available to Web managers and designated staff who require this information to perform their duties.
For further information about Google Analytics, please refer to Google Analytics Privacy Policy.
If you wish, you may opt out of being tracked by Google Analytics by disabling or refusing the cookies; by disabling JavaScript within your browser; or by using the Google Analytics Opt-Out Browser Add-On. By disabling cookies or JavaScript you will still be able to access our main public website; however you might have difficulties accessing a small number of pages which require cookies or JavaScript to function. To disable cookies or JavaScript, please refer to your browser's Help Menu for instructions.
For further information on how we use Google Analytics, visit tracking web page visits to improve your online experience.
External Service Providers
To effectively operate its websites, Health Canada occasionally uses external service providers. Such service providers are bound by contract with Health Canada to treat any personal information they may receive in a manner that is consistent with the Privacy Act.
If you have any questions, concerns or complaints about how external service providers handle personal information, you may wish to contact Health Canada's Access to Information and Privacy Directorate.
Questions
Questions or comments regarding this policy, or the administration of the Privacy Act in Health Canada may be directed to the Access to Information and Privacy.
If you are not satisfied with our response to your privacy concern, you may wish to contact the Office of the Privacy Commissioner, by e-mail at: info@privcom.gc.ca, or by telephone at 1-800-282-1376.
For a description of the records held by the Health Canada, as part of the Depository Services Program, the please visit the Sources of Federal Government Information on Infosource.
For access to the standard personal information held by Health Canada and other government institutions, please visit the Index of Standard Personal Information Banks page on Infosource.
Visit the Federal Privacy Commissioner's website for a summary of your rights under the Privacy Act.
Visit the Office of the Information Commissioner's website for information on your rights under the Access to Information Act.
