Frequently Asked Questions

Have a question? We invite you to read the corporate FAQs below or to visit any of our subject specific FAQs.

Still can't find what your looking for? Try our A-Z index, Search, or Contact Us directly.

General - Frequently Asked Questions

Taxes / GST / Pension / Benefits

• Where do I find information about income tax, GST credits, child tax credits or other tax related information?
• How do I figure out what my public service pension will be?

Jobs / Employment / Careers

• How can I apply for a job with Public Works and Government Services Canada?
• Where can I find electronic job offers?
• How does a student find work within the government?

Publications

• Where / How can I obtain printed Government of Canada documents or publications?

Government Copyright

• How do I apply for Crown Copyright clearance?
• Can I reproduce a document I've downloaded from the PWGSC Internet site?
• Can I make a copy of a photo from a publication which was published by the Minister of Public Works and Government Services or by Her Majesty the Queen in the Right of Canada?

Publiservice / Government Intranet

• How can I access the Publiservice site?

More Frequently Asked Questions by Subject

Here you will find a list of our specific FAQ pages organized by subject:

Payments and Pension

Payments

• Receiver General

Pension and Benefits for Federal Public Servants

• Canadian Forces Pension Office
• Your Public Service Pension and Benefits Portal

Security

• Industrial Security Program
• Controlled Goods
• International Security Directorate
• Organization Security Screening / Clearance
• Personal Security Screening

Buying and Selling

For Canadians

• Crown Assets Distribution
• Publications

For Business

• Government Electronic Tendering Service (GETS)
• Office of the Procurement Ombudsman
• Professional Services Online

For Government

• Standing Offer Index

Property and Buildings

• Property Management, Alternative Forms of Delivery
• Payments in Lieu of Taxes

Translation, Terminology and Interpretation

• Translation Bureau

Taxes / GST / Pension / Benefits

Where do I find information about income tax, GST credits, child tax credits or other tax related information?

For information on income tax, GST credits, child tax credits or other tax related information, please visit the Canada Revenue Agency (CRA) Web site.

How do I figure out what my public service pension will be?

For information on pay, pension or benefits, please visit

• Pay and Pension Services; or
• Your Public Service Pension and Benefits portal

Jobs / Employment / Careers

How can I apply for a job with Public Works and Government Services Canada?

To apply for a job with PWGSC, you must go through the Public Service Commission of Canada (PSC). The PSC is the agency responsible for most of the recruitment from outside the federal public service.

Where can I find electronic job offers?

The main electronic source for Government of Canada job offers is the Public Service Commission Job Bank.

How does a student find work within the government?

Students looking for employment may wish to visit:

• the Federal Student Work Experience (FSWEP);
• Co-operative Education and Internship program (COOP); and
• Research Affiliate Program (RAP).

Publications

Where / How can I obtain printed Government of Canada documents or publications?

To obtain a printed Government of Canada document or publication, visit the Canadian Government Publishing Centre.

Please visit the PWGSC Publications page for the list of PWGSC publications available on-line.

Government Copyright

How do I apply for Crown Copyright clearance?

The application for crown copyright clearance is available on the Government of Canada Publications Crown Copyright and Licensing Web site.

Can I reproduce a document I've downloaded from the PWGSC Internet site?

Documents may be reproduced from the PWGSC Web site as long as they are reproduced accurately, credit is provided to the Department and there is no commercial/resale intent. In the case of non-PWGSC material, we cannot grant permission to copy material where we do not hold the copyright. In these cases, you must seek permission from the original copyright holder before reproducing or copying any material. For more information on Crown Copyright clearances, please visit the Government of Canada Publications Crown Copyright and Licensing Web site.

Can I make a copy of a photo from a publication which was published by the Minister of Public Works and Government Services or by Her Majesty the Queen in the Right of Canada?

All photos in Government of Canada publications are copyrighted. You should contact the author of the publication directly for clarification on individual photos. For more information on Crown Copyright clearances, please visit the Government of Canada Publications Crown Copyright and Licensing Web site.

Publiservice / Government Intranet

How can I access the Publiservice site?

• Managed by Service Canada, Publiservice provides on-line information sources and essential work tools to Government of Canada employees. Publiservice is only accessible to employees from within government departments.
• Managed by PWGSC, the PWGSC Government Portal (PWGSC@Publiservice) provides on-line information sources and essential work tools to all Government of Canada employees wishing to do business with PWGSC. PWGSC@Publiservice is only accessible to employees from within government departments.