Contact the Canadian Forces Pension Office

If you wish to contact us by telephone, fax or through correspondence, please have your PENSION NUMBER or SERVICE NUMBER available.

Your PENSION NUMBER is located at the top right hand corner of any correspondence you have received from the Specialized Services Division or on your cheque stub.

For information concerning pension deductions at source, or to request changes in deductions, cheque or home mailing addresses, bank accounts, etc., contact the Specialized Services Division with Public Works and Government Services Canada (PWGSC).

Please read our Privacy Notice Statement below.

  • E-MAIL:
    PensiondesForces.ForcesPension@tpsgc-pwgsc.gc.ca

  • MAIL / IN PERSON:
    Public Works and Government Services Canada
    Specialized Services Division
    1451 Coldrey Ave
    Ottawa ON K1A 0S5

  • PHONE:
    1-800-267-0350 (toll free from anywhere in Canada and the United States)
    613-952-9933 (within the National Capital Region)
    1-855-255-9935 (Teletypewriter (TTY))

  • FAX:
    613-952-9821

At the Specialized Services Division, we do appreciate your comments and suggestions regarding the content and presentation of our Web site. We would be pleased to hear about them!

Privacy Notice Statement

Provision of the information is on a voluntary basis. We will use the information for the purpose of responding to your questions/comments, and to improve our Internet presence. The information will be held in Public Works and Government Services Canada's Personal Information Bank number PPU 115 Internet and PPE 830 Intranet Services, and it will be retained according to the retention and disposal schedule established for this bank.

Your personal information is protected under the provisions of the Privacy Act. Under the Act, you have the right to request access to and correction of your personal information, if erroneous or incomplete. If you wish to avail yourself of this right or require clarification about this Statement, contact our Privacy Coordinator at AIPRP.ATIP@tpsgc-pwgsc.gc.ca. For more information on privacy issues and the Privacy Act consult the Privacy Commissioner's Web site.

For more information about your rights, visit Info Source. This is a Government of Canada publication available in major libraries, at government information offices and from constituency offices of federal Members of Parliament.

The Internet is a public forum and electronic information can be intercepted. This is not a secure Web site. Please do not disclose unnecessary confidential information about yourself or your accounts with PWGSC.

For security reasons, we ask that you do not send us personal or confidential information via e-mail. This would include your Social Insurance Number (SIN), Service Number (SN) and your Pension Number (PN). Such information is not yet secure and can be observed by a third party while in transit. Accordingly, out of concern for our client security, we will not reply to you directly by e-mail if the answers to your questions contain personal or confidential information.