Service standards for high-volume regulatory authorizations

Service standards publicly state the level of performance that citizens can reasonably expect to encounter from Public Works and Government Services Canada under normal circumstances.

Timeliness service standards for high-volume regulatory authorizations clarify expectations and increase predictability in the federal regulatory system. They benefit the many Canadians, particularly businesses, who must seek permission from the federal government to either conduct a regulated activity or be exempt from it.

• Service standard for the Controlled Goods Program

For more information

• Government-wide Forward Regulatory Plans
• Cabinet Directive on Regulatory Management
• Red Tape Reduction Action Plan
• Canada–United States Regulatory Cooperation Council

To learn about upcoming or ongoing consultations on proposed federal regulations, visit the Canada Gazette and Consulting with Canadians websites.