Bank of Canada

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About the Bank

Contact Us

 

General enquiries

Telephone: 1 800 303-1282 (toll-free, North America)
TTY *: Teletype
1 888 418-1461
Fax: 613 782-7713
Postal address: Public Information
Bank of Canada
234 Wellington Street
Ottawa, Ontario, Canada
K1A 0G9
Email: info@bankofcanada.ca
*Telecommunication device for the hearing impaired

Daily statistics by phone

Recorded messages listing selected exchange rates, and interest rates for the current business day.
Telephone: 613 782-7506

Regarding this site

Email: webmaster@bankofcanada.ca

Access to information; privacy issues

Telephone: 613 782-7518

Head Office

Bank of Canada
234 Wellington Street
Ottawa, Ontario, Canada
K1A 0G9
Switchboard: 613 782-8111

Regional Offices

Telephone: 1 800 303-1282 (toll-free, North America)
613 782-8111 (Ottawa area, outside North America)

More information

Sending email to Bank staff

Email addresses at the Bank are normally in the form jmartin@bankofcanada.ca, where j is the person's first initial and martin his or her last name.

Media enquiries

Contact: Jeremy Harrison
Senior Communications Consultant, Public Affairs
Telephone: 613 782-8782
Email: communications@bankofcanada.ca

See also: Media Room

Subscriptions

Email notification service:
Email alerts: Subscribe
Print publications:
Telephone: 1 877 782-8248 (toll-free, North America)
613 782-8248 (Ottawa area, outside North America)
Fax: 613 782-8874
Email: publications@bankofcanada.ca
Web: More information

Bank notes

Counterfeiting & General Information:
Contact: Bank Note Communication and Compliance Team
Telephone: 1 888 513-8212
Fax: 613 782-7533
Email: education@bankofcanada.ca
Mutilated notes:
Telephone: 1 888 513-8212
Fax: 613 782-7458
Email: mutilated@bankofcanada.ca
Web: More information

Information Resource Centre

Postal address: Beverly Graham, Chief Librarian
Information Resource Centre
Bank of Canada
234 Wellington Street
Ottawa, Ontario K1A OG9
Telephone: 613 782-8466
Fax: 613 782-7387
Email: ref1@bankofcanada.ca
Interlibrary Loans:
(Members of the public can request interlibrary loans from the Bank's library through their own libraries.)
Telephone: 613 782-8071
Fax: 613 782-7387
Email: illpeb@bankofcanada.ca

Archives

Postal address: Jane Boyko, Archivist
Archives
Bank of Canada
234 Wellington Street
Ottawa, Ontario K1A OG9
Telephone: 613 782-8673
Fax: 613 782-7387
Email: jboyko@bankofcanada.ca

Unclaimed balances

Telephone: 1 888 891-6398 (in North America)
1 800 303-1282 (outside North America)
Email: ucbalances@bankofcanada.ca
Web: Unclaimed balances contacts

Canada Savings Bonds

See Canada Savings Bonds site.