• Entering Canada
  • Declaring Goods
• Entering the U.S.
  • Declaring Goods
• Technology: Biometrics
• Where is it offered?

Entering Canada

Members using the air mode can enter Canada using the kiosks regardless of where they are coming from. For example, a NEXUS member returning from France arriving in Montreal can use the self-serve kiosk.

• All persons entering Canada by air must complete a CBSA Declaration Card (E311).
• Proceed to the self-serve kiosk located in the Canadian inspection services area.
• Stand in front of the camera to have your irises captured.  Follow the prompts on the screen and complete the entry process. You will then receive a self-serve kiosk receipt.
• The self-serve kiosk will direct you to the cashier for collection of duties and taxes owing, if applicable.
• Proceed to the baggage claim and then to the exit. Present your self-serve kiosk receipt and the completed CBSA Declaration Card to the border services officer.
• Unless you are directed to an inspection area or the cashier, you may proceed into Canada.

Declaring Goods

Canadian resident
If you are a Canadian resident returning with goods that you want to import for your own personal use, you may choose to report them by completing a CBSA Traveller Declaration Card (TDC) in advance and depositing it in the designated box located at the kiosk. Duties and taxes owed on goods that exceed your personal exemptions are automatically charged to your credit card number on file. If you do not choose the TDC option, the self-serve kiosk will refer you to the cashier to pay duties and taxes on the excess amount.

• More information: I Declare

United States resident
If you are a United States resident with goods to declare, you may use the NEXUS self-serve kiosk for goods that are part of your personal entitlement. If you have goods that exceed your personal entitlement, you will receive a receipt that will refer you to a cashier for payment.

• More information: Information for Visitors to Canada (RC4161)

If the self-serve kiosk is closed, you must use the special services counter, the crew counter or the regular lanes and declare your goods to a border services officer.

Entering the United States

• Proceed to the self-serve kiosk located in the U.S. preclearance area.
• Stand in front of the camera to have your irises captured.  Follow the prompts on the screen and complete the entry process. You will then receive a self-serve kiosk receipt.
• Unless you are otherwise directed to an inspection area, you may proceed to the transborder lounge.

Declaring Goods

All persons entering the U.S. must complete a Custom Declaration Form (CBP Form 6059B).

If you are entering the United States and you are importing goods for your own personal use, you may use the self-serve kiosk to declare these goods. If the self-serve kiosk is closed, you must use either the crew counter or the regular lanes and declare your goods to a Customs and Border Protection (CBP) officer.

• More information: U.S. Residents, Know Before You Go
• More information: Canadian residents, Visiting the United States

Technology:  Biometrics

Iris recognition biometric technology identifies the unique patterns of the iris (the coloured ring around the pupil of the eye). There are 266 unique characteristics in the human iris, which the technology reads.

The iris recognition process takes a photograph of your iris. Your iris pattern is processed and encoded into a record that is stored and used for comparison any time a live iris is presented for verification. When you go through the kiosk, the system will verify your iris with the record stored in the database.

To get the clearest iris photo during enrolment, we may request you remove your eyewear (prescription glasses and contacts, as well as sunglasses and coloured or patterned contacts). At passage, you will not need to remove your prescription glasses or contacts, but you will need to remove sunglasses and patterned contacts.

There are no known health or safety issues associated with using an iris recognition device. Iris recognition technology involves a monochrome camera that uses both visible and safe, low-range, infrared light.

Where is it offered?

NEXUS is offered at the following airports:

• Vancouver International Airport
• Toronto Pearson International Airport
• Ottawa Macdonald-Cartier International Airport
• Montréal-Pierre Elliott Trudeau International Airport
• Halifax Robert L. Stanfield International Airport
• Calgary International Airport
• Winnipeg James Armstrong Richardson International Airport
• Edmonton International Airport