Buying And Selling

Key Services

We provide departments and agencies with the expertise needed to acquire complex, commercial goods and services. We also sell surplus, non-restricted goods through GCSurplus.ca, our official online auction site.

Buying - Procurement Tools and Services

• Assistance through the procurement lifecycle:
  • Identifying the goods or services to be purchased
  • Selecting the most effective procurement approach to managing the bidding process
  • Using the Government Electronic Tendering System (GETS), etc.
• Support with standing offers, supply arrangements, etc.
• Additional services and expertise:
  • Market research to identify product availability
  • Product planning
  • Method-of-supply studies
  • Policy development and review
  • Maintenance of a statistical database and reporting capability
  • Procurement tools to support the electronic procurement function

Selling - GCSurplus.ca

• The only authorized agent for the sale of surplus federal and seized goods for over 100 federal departments and agencies, some non-federal organizations, including provincial governments and police forces.
• GCSurplus.ca client interface - Facilitates client departments' declaring surplus items for sale; advanced reporting module to track all items sold on GCSurplus.ca.

Client Relationship Management

• Effective engagement
• Reliable communications
• Monitoring client satisfaction
• Issues management
• Strategic planning and service agreements
• Program oversight
  

Featured Initiatives

We are transforming and creating new services to better meet our clients' needs and provide the best value for money.

Buyandsell.gc.ca

What: Buying and Selling Web site, a Web portal for government buyers and industry suppliers. Find information for doing business, and specific procurement tools and methods to purchase goods and services from suppliers.

Benefits: 

• Various search options to find procurement tools and services.
• New Standing Offer Index Quick Search - government buyers can refine their search by selecting from a list of most requested goods and services.

Canadian Innovation Commercialization Program

What: A research and development procurement program designed to bridge the pre-commercialization gap by supporting Canadian companies in moving their innovations into the marketplace.

The top-ranked prequalified innovations are matched with federal departments which act as the first buyer and user of these Canadian innovations.

Benefits:

• Federal departments can test state-of-the-art Canadian innovations, improve operations, and enable more effective service delivery to Canadians.
• The initiative gives departments the opportunity to meet with potential suppliers to discuss challenges and needs, and explore how these suppliers can assist in meeting their operational requirements.

Service Standards, Results and Targets

We have achieved or surpassed 5 of our 8 targets for our buying and selling services!

In 2012-2013, we will closely monitor the areas that need improvement and support our regions. Overall, we are increasing 4 of our targets and adding a new service standard to strengthen our commitment to serve you better.

Table Summary

The Table on Service Standards, Results and Targets for the buying and selling service category has 4 column headings. The first column shows the buying and selling service category broken down into two services: procurement tools and services and client relationship management. The second column shows the Targets for 2011-2012, the third column shows the Results for 2011-2012 and the fourth column shows the Targets for 2012-2013 which consist of the percentages targeted for each service standard listed.

Buying and Selling	Target 2011-2012	Result 2011-2012	Target 2012-2013
Procurement Tools and Services
Acknowledge receipt of client requisitions sent electronically (e.g., by e-mail) within 1 business day	80%	100%	95%
Acknowledge receipt of client requisitions sent by fax or mail within 2 business days	80%	97%	95%
Provide clients with their procurement officer's name and contact information within 5 business days of allocation or requisition	80%	64%	80%
Award contracts in the National Capital Region and regions within the following timeframes based on contract value:
Under $25,000, within 45 working days	80%	75%	80%
Between $25,000 and $100,000, within 80 workings days	80%	79%	80%
Between $100,000 and $400,000, within 100 working days	80%	80%	80%
Between $400,000 and $1,000,000, within 100 working days New!	_	_	80%
Client Relationship Management
Acknowledge clients inquiries within 1 business dayFootnote 1	90%	99%	95%
Respond to clients inquiries within 3 business daysFootnote 1	90%	97%	95%

Legend:
Indicates that the 2011-2012 target was met or surpassed.
Indicates that the target for 2012-2013 has increased.

Learn more about Our Services

Click!

• Web: Buying and Selling
• E-mail: Achatsetventes.Buyandsell@tpsgc-pwgsc.gc.ca

Call!

• 1-800-811-1148