Accessing Our Services

National Access

Take advantage of all PWGSC services through our national accesses. We are improving our service channels to facilitate access to services and enhance your service experience.

To learn more about our:

Buying and Selling Services

• Click Buying and Selling;
• Connect by email Buyingandselling.Achatsetventes@pwgsc-tpsgc.gc.ca; or
• Call 1-800-811-1148.

Payments and Pensions Services

• Click Payments and Pensions;
• Connect by email:
  • FEDERAL PENSION ADMINISTRATION: pensioncentre.centredespensions@pwgsc-tpsgc.gc.ca;
  • RECEIVER GENERAL SERVICES: RGEnquire.RequetesRG@pwgsc-tpsgc.gc.ca; or
• Call:
  • FEDERAL PENSION ADMINISTRATION: 1-800-561-7930;
  • RECEIVER GENERAL SERVICES:
    • Accounting and Reporting: 819-956-1794;
    • Payments: 819-956-2738;
    • Banking Arrangements: 819-956-2945;
    • Common Departmental Financial System and Material Management: 819-956-2870.

Property and Buildings Services

• Click Property and Building;
  • Workplace 2.0;
• Connect by email:
  • Property and Buildings: RealProperty.Biensimmobiliers@pwgsc-tpsgc.gc.ca;
    • Workplace 2.0: WP2.MT2@pwgsc-tpsgc.gc.ca; or
• Call:
  • 1-800-O-Canada (1-800-622-6232);
    • Workplace 2.0: 819-956-6467.

Security, Corporate and Information Services

• Click Security, Corporate and Information Services;
• Connect by email:
  • SECURITY SERVICES: ssi-iss@pwgsc-tpsgc.gc.ca;
  • COMMON ADMINISTRATIVE SYSTEMS AND HUMAN RESOURCES SERVICES: SISP.SSIS@pwgsc-tpsgc.gc.ca;
  • DOCUMENT IMAGING SERVICES: Imaging.Imagerie@pwgsc-tpsgc.gc.ca;
  • SMALL DEPARTMENTS AND AGENCIES: SDAgeneralInfo-InfogeneralePMO@pwgsc-tpsgc.gc.ca; or
• Call:
  • SECURITY SERVICES: Toll Free: 1-866-368-4646 / National Capital Region: 613-948-4176;
  • COMMON ADMINISTRATIVE SYSTEMS AND HUMAN RESOURCES SERVICES: 613-947-8277;
  • DOCUMENT IMAGING SERVICES: 819-956-6597;
  • SMALL DEPARTMENTS AND AGENCIES: 613-943-1895.

Translation, Interpretation and Other Linguistic Services

• Click Translation, Interpretation and Other Linguistic Services;
• Connect by email TranslationBureau.Bureaudelatraduction@pwgsc-tpsgc.gc.ca; or
• Call 819-997-3300 (After Hours Emergency Service: 613-282-7050).

Regional Access

Take advantage of all PWGSC services through our regional access channels. We are improving our service channels to facilitate access to services and enhance your service experience.

Pacific Region

Areas: British Columbia and the Yukon.
Offices: Vancouver, Victoria.
Email: Questions@pwgsc-tpsgc.gc.ca
Phone: 604-666-3995

Western Region

Areas: Provinces of Manitoba, Saskatchewan, Alberta and the Northwest Territories. We cover a vast geographical area, from metropolitan centres to remote communities in the High Arctic.
Offices: Main offices in Winnipeg, Regina, Saskatoon, Edmonton, Calgary and Yellowknife.
Email: QuestionsWest.OuestQuestions@pwgsc-tpsgc.gc.ca
Phone: 780-497-3500

Ontario Region

Areas: The Province of Ontario, excluding the National Capital Area.
Offices: 23 service points in areas such as Toronto, Mississauga, Kingston, London, etc.
Internet: Ontario Region
Email: ONT.Web@pwgsc-tpsgc.gc.ca
Phone: 416-512-5700

Quebec Region

Areas: The Province of Quebec, excluding the National Capital Area.
Offices: Main offices are in Montreal and Quebec City.
Internet: Quebec Region
Email: Que.Questions@pwgsc-tpsgc.gc.ca
Phone: 514-496-3621

Atlantic Region

Areas: Nova Scotia, New Brunswick/Prince Edward Island, Newfoundland and Labrador
Offices: Halifax, Dartmouth, Sydney, Moncton, St. John, Charlottetown and St. John's.
Email: ATLClientRelations.RelationsaveclaclienteleATL@pwgsc-tpsgc.gc.ca
Phone: 902-496-5000