Direct Service

Use Direct Service to order documents from NRC-CISTI's collection as well as agricultural information from the Canadian Agriculture Library (CAL). You can also use Direct Service to order documents from our Asian partners.

Did you know that ninety percent of Direct Service orders are processed in 24 hours; more than half are processed on the same business day.

Extended Supply Service

NRC-CISTI can obtain virtually any article, paper, report, book, conference, patent, standard or thesis from anywhere in the world for you. Extended Supply Service includes verifying the information provided.

To complement NRC-CISTI's strength in science, technology and medicine, NRC-CISTI has formal arrangements in place with several international libraries. While documents from our partners can usually be delivered within 72 hours, most orders will be filled within 10 working days; however, searches will continue until the order is filled or for up to 20 working days.

Urgent Supply Service

When you require guaranteed, fast delivery of a document, use NRC-CISTI's Urgent Document Delivery Service, featuring a guaranteed two hour turnaround time for delivery by Ariel or by fax. Using our Urgent Service also guarantees special handling of your order.

Special Handling

Instructions for ordering Special Handling on OCLC and DOCLINE.

• Additional requirements may be specified in Special Instructions to Special Handling (eg. special information needs, such as advertisements, or other unindexed information from journal issues). Prices are negotiable. Copies with special handling are delivered by courier.