Pay Centre resources
Learn about the centralized pay services for 46 departments and agencies
We’ve changed the Pay for the public service web pages. Please update your bookmarks.
Public Services and Procurement Canada (PSPC) has updated the Pay for the public service web pages. Please update your bookmarks to ensure easy access to public service pay information.
Services and information
Public Service Pay Centre update
Regular updates about Public Service Pay Centre activities and service standards
Pay Centre processing times
What information you need to provide to allow the Pay centre to meet its service standards
About the Public Service Pay Centre
Find out what we do, who we serve and how to request a service. Access tools and resources
Departments and agencies served by the Public Service Pay Centre
Find out if your department or agency is served by the Public Service Pay Centre
Pay and changes in your life
How a marriage, a birth, a death or other event may affect your pay
Submit a pay action request
Steps to follow and what you need to know when completing this form
Pay Centre forms
Access a list of Pay Centre forms
Contact the Pay Centre
Find out how to contact the Pay Centre if you have questions about your pay
Pay Centre service standards
The Pay Centre's commitments to quality and accurate pay services
Pay Centre documentation requirements
This guide helps employees, managers, human resources, finance and the Pay Centre identify which pay events require what documentation
Show more services and information
Frequently asked questions
Answers to your questions about pay, insurance and benefits
Trusted sources and pay action requests
What you need to know about using your department’s trusted source to confirm pay-related requests
Pay process roles and responsibilities
Pay event guidance for managers, human resources and finance interacting with the Pay Centre
Most requested
- Access your pay information online (CWA) (accessible only on the Government of Canada network)
- Pay forms
- Pay Bulletin: Access the dashboard
- Public Service Pay Centre update
- Inquire about your pay: Phoenix feedback
- Track your case (accessible only on the Government of Canada network) (Organizations served by the Pay Centre)
- Submit a pay action request (Organizations served by the Pay Centre)
- Tax-related issues
- Rates of pay for public service
- How to read your pay stub