From Outraged Speech
to Polite Listening
by Sheryl Hamilton
Attending a women’s conference is often a very intensely embodied
experience. Staying up late, getting up early, meeting people you only
know through their email or writings. A dynamic often develops when a group
of diverse women come together in space and time—an energy which
individuals take away with them and use to motivate their activities long
after the conference concludes.
But what if you hold a conference where no bodies come together, where
everyone shares, discusses and debates through the Internet? In other
words, what are the possibilities and pitfalls of a virtual conference?
I had the opportunity to explore this question when I moderated the Gender
Perspectives Working Group of the Virtual Conference on the Right to
Communicate and the Communication of Rights, hosted by the NGO Videazimut.
283 participants from around the world used a virtual workspace to explore
a variety of issues around the right to communicate. They used five
working groups: gender, institutional perspectives, cultures of
globalization, legal, and citizenship education and public memory.
A Few Technicalities
Conference activity lasted for seven weeks, for the first five discussion
took place in specific working groups, each with its own listserv. For the
last two weeks all participants were in a single plenary session listserv.
Discussion in each week of the working groups was organized around specific
thematics; one or two papers were circulated over email at the beginning of
each week, and then discussion took place on that theme for six days.
Papers ranged from conference reports to academic papers to policy
submissions. Both the thematics and the papers were intended to organize
and motivate, rather than direct or restrict, discussion. Our thematics
were: Women, Power, Communication; Diaspora, Imagination, Image; NICTs,
Policies and Women; Gender, Ethnicity and Communication; and Looking Forward.
Conference papers were e-mailed directly to participants, all posts went to
the moderator, and a daily digest of posts was generated. Each evening,
moderators forwarded the digest to all participants. Only moderators could
post directly to participants and all material was archived regularly to
the conference website.
commposite.uqam.ca/videaz
At the end of each week, moderators circulated brief summaries of the past
week’s discussion before sending the new week’s resource material.
The conference operated almost exclusively on volunteer power. The primary
goal of the conference was to generate fresh thinking on communication and
human rights; however, it was also an experiment in virtual conferencing.
By the end, everyone agreed that it had been a successful experiment, but
that there were things we might do a bit differently next time.
Gender, Communication and the Internet
In the Gender Perspectives Working Group we explored the seemingly
inevitable tension in late capitalism between the competing “rights” of
freedom of expression claimed by a large and commercialized media industry
and the right to communicate being claimed by citizens, particularly,
women. The international nature of this discussion highlighted the need for
policy as an ongoing terrain of struggle. The diversity of feminist
practices as women around the world struggle to both communicate and be
heard, was heartening and humbling. To borrow a phrase from a participant,
strategies ranged from “outraged speech to polite listening”. Powerful
questions of silencing, of visibility, of speaking anger, of universality
and locality, arose within the discussions, and within the very format of
the virtual event.
Not surprisingly in a virtual conference, the Internet emerged as a
complex, and sometimes double-edged, tool of resistance and political
change for women. A number of participants suggested the Internet as a
preferred medium of speech for women; one participant described it as a
“superb vehicle for mass activism on gender imbalance around the globe”.
Others challenged that perspective, citing concerns over access, relevance,
and first world domination. Participants recognized the Internet as a
powerful tool for feminist change and were interested in the potentials of
cyberfeminism.
Thoughts on Virtual Conferencing
The virtual conference was a “first” for the organizers and I want to share
a few “tips” in case they can help you with your own event.
- A virtual conference has the benefit of potentially being accessible to a
much larger and more diverse population of participants than an embodied
conference. I highly recommend taking advantage of the technology to make
your event truly international. At the same time, while a momentum seems
to generate almost naturally around an embodied conference, that energy is
much harder to produce online. Firmly limiting the conference time frames
helped generate sustained activity. Regularly timed activities also
allowed participants across a number of time-zones to better schedule their
participation.
- Over the five weeks levels of activity varied radically. It was
important not to be disheartened by a period of silence as it was often
followed by periods of sustained activity. A relatively small percentage
of participants posted and many more read only. Having respondents
available to comment on particular papers is helpful in ”kick-starting”
discussion.
- A virtual conference has certain exclusions, as it requires both material
and knowledge access to the technologies of the computer and the Internet.
This limitation can be addressed, in part, through organizers involving or
creating public access sites, conducting extensive publicity through
women’s and community groups, and by organizing brief orientation sessions
by volunteers on how to join and navigate the conference.
- The Internet continues to be dominated by English. If a conference is to
be multilingual, attention must be directed to the technical requirements
of the various languages and to creating an inviting environment for
participation in all languages. I recommend that all moderators be fluent
in the languages of the conference being organized, if at all possible; as
well, particular interventions might be necessary to encourage greater
participation in some languages.
- The various habits and cultures of working together online are still in
process and therefore there is always the potential for hasty remarks which
inflict unintended consequences. This is particularly the case when people
are sharing creative work on-line; it is a very difficult thing to
“present” a paper virtually. We were very fortunate in our working group
to have had both disagreement and respectful and careful expression.
- Often embodied conference presentations become about the performance of
the ideas being communicated, as much as about the ideas themselves. This
can be daunting to some participants and privileges certain styles of
communication. It was very exciting for me to see the intensity, passion
and diversity of virtual communication styles that were acceptable and
encouraged. Some comments were lengthy and included citations, some were
short, others were funny, others were angry; all styles were valid.
- We found that the format of providing material to launch discussion was
more effective than just hoping participants would generate their own
comments on an issue, or the moderator unduly influencing the discussion
through regular postings.
- Participants indicated that while they were thrilled to receive the
material, it was too much over a short period of time to synthesize and
discuss satisfactorily. The daily digest format for distributing the posts
had the benefits of easy recognition of conference material and of
participants not being inundated with messages; however, it often resulted
in a minimum 24 hour delay between someone posting and seeing her message.
Then there was another 24 hours before she could see any responses to her
message, and so on. I recommend that potential organizers circulate a
maximum of one paper per week and that they seriously weigh the benefits of
the digest versus more frequent circulation of posts by the moderator.
- Participants reminded us that can be quite difficult to read very long or
complex texts on the screen; not everyone can print their messages. Texts
of a maximum of 2,000 to 2,500 words often generated more discussion than
longer works. Presenters can include references to other material or make
longer versions of papers available privately.
- As a first time moderator of a virtual working group or listserv, I found
that the handbook, “Working Together Online” (1997) by Maureen James and
Liz Rykert was an invaluable resource. It is distributed by Web Networks
and covers moderating tips and much, much more.
- Finally, as with any conference, organizers need to request papers well
in advance. The virtual conference offers additional complications of
multiple word processing software and various computer platforms. Try to
have a very good team of computer technicians on the job; it is very
frustrating for presenters when their papers are not circulated when
promised or for participants when they are not receiving material. That
said, there are inevitably some problems when technology is involved, and
we found that generally people were very understanding and helpful.
A virtual conference sits somewhere in-between a “regular” conference and a
listserv. It is more accessible, allowing a greater number and diversity
of women to “come” to the conference and “speak”, perhaps reducing some
embodied hierarchies. While a virtual conference resembles a listserv in
many ways, it is more focused and is bounded in time. Participants know
that their time commitment will end and so they are more willing and able
to participate intensely for that time period. A virtual event values both
outraged speech and polite listening and offers a number of interesting
advantages and challenges for feminist action. I wish you every success
with your own event.
Sheryl Hamilton
Email: snh@alcor.concordia.ca
| Top |
Part 1 |
Part 2 |
Part 3 |
Part 4 |
Part 5 |
Part 6 |
|
Part 7 |
Part 9 |
Part 10 |
Part 11 |
|
Part 12 |
Part 13 |
Part 14 |
Part 15 |
Part 16 |
Home |